Tera Nicole May

add7c0@r.postjobfree.com • Cell: 319-***-**** • LinkedIn: https://www.linkedin.com/in/teramay/ Professional Experience

American Airlines Fort Worth, Texas

Campus Talent Acquisition, Specialist April 2019 – September 2020

Hiring diverse and top-talent undergraduate students from across the country for the World's Largest Airline (128,000 employees); supporting the departments of Flight, Network Planning, Revenue Management, Hubs/Gateways, Marketing and Sales.

Branding lead for our campus team, working with AA Talent Attraction for various marketing projects to enhance the student experience.

Diversity lead, working with Historically Black Colleges and Universities (HBCUs), Hispanic Serving Institutes (HSIs) and diverse university organizations such as HBSA, BBSA, ALPFA, Out for Undergrad (O4U), ABWA, Women in Aviation, Women in Business, Women in Econ, et cetera to connect top talent with their dream jobs.

Member of the Pride, Latin Diversity Network and Professional Women in Aviation Employee Business Resource Groups (EBRGs).

Technology: SuccessFactors, Yello, IntraWorlds, Handshake, Tableau, LinkedIn, SmartSheets, Slack, Brazen, SignUp Genius, TalentNeuron and Degreed

Notables: Led the efforts in creating our Student Programs External and Internal Web pages; collaborated with the Sales organization to co-create the first-ever American Airlines Student Ambassador Program; partnering with the Leadership Development team to produce our first Intern Orientation Program; featured in the Pride EBRG Newsletter; and during the COVID-19 pandemic, cross-trained with and supported the LOA team to review and process employee Leave cases.

OneSky/FlexJet Dallas, Texas

Pilot Recruiter and Pilot Recruiting Program Lead April 2018 – March 2019

Strategic oversight, process design and implementation for the Flexjet Pilot Recruiting Program.

Partnered with various pilot organizations to build a pipeline of diverse candidates (OBAP, FAPA, WIA, NGPA, etc.).

Lead brand ambassador for the Flexjet career social media pages and new hire pilot communications.

Significantly increased candidate pipeline by quarter: 205% increase 1st-2nd, another 63% 2nd -3rd, and an additional 10% 3rd-4th

Dramatically transformed Pilot yield year-over-year by nearly 300% (31 hires in 2017 to 123 hires in 2018).

Technology: Ultipro, Sales Force, SharePoint, Pilot Credentials, Facebook, Instagram and Twitter

Notable: Received a Commendation Award from a VP for upholding the company’s core principles in recruiting efforts.

Southwest Airlines Dallas, Texas

Talent Advisor, HireGenics Contractor March 2017 – March 2018

Primary recruiter for all professional, full-time positions in the departments of Flight Operations (Pilots, Check Airman, Flight Crew Training Instructors, Training Schedulers, Payroll, Communication/Engagement Specialists), Network Operations Control Center (Dispatchers, SODs, Safety Assurance Managers), Customer Relations and Source of Support (SOS).

Technology: ICims, SharePoint, Work4, Pilot Credentials

Notables: First contractor to be on the Pilot Decision Board Committee; a part of a special project team to refresh the pilot recruiting process; and was a part of the Pilot Interview selection process. GM Financial Fort Worth, Texas

University Relations Talent Advisor II August 2016 – December 2016

Provided leadership and strategic oversight for the GMF University Relations team, while being a talent advisor to the business.

Led in the construction and development of the new student programs.

Responsible for creating strong partnerships between faculty, staff and students at targeted universities.

Instituted analytics for student programs and partnered with HRIS and Marketing to align activities to business outcomes.

Introduced road shows, influenced business needs and built trust with hiring managers to achieve workforce planning.

Technology: ICims, SharePoint, and Talent Gather Rockwell Collins Cedar Rapids, Iowa

University Relations Liaison – Campus Recruiting November 2014 – August 2016

Responsible for building strong relationships with 10 engineering schools across the US and branding Rockwell Collins, a leading aerospace company with 20,000+ employees, as the ‘employer of choice’ for new graduates, interns and co-ops.

2016 hires – 557 (interns, co-ops, new grads); 2015 hires – 351 (interns, co-ops, new grads)

Student employee conversion percentage at 61%, 9% Increase YOY

Students hired from University partners at 69.3%, 9.2% Increase YOY

Student Employee (Intern/Co-op) Hiring – 11.3% Increase YOY; New Graduate Hiring – 7.4% Increase YOY

Initiated social media and marketing campaigns to position Rockwell as a leading Aerospace company. Top contributor to the Rockwell Collins Careers Twitter Account (@RC_Careers).

Implemented Yello applicant tracking software in University Relations and Diversity Recruiting processes; including on campus event management, logistics, candidate sourcing and referral management.

Oversaw the Student Ambassador and Charitable Contribution budgets (funding application process and strategic allocation to enhance technical skills and diversity initiatives).

Developed and implemented recruiting strategies such as utilizing resources from grant programs, scholarships and charitable contributions; and partnered with national diversity orgs (SWE, NSBE, HENNAC, SHPE) to retain top, diverse talent.

Technology: Taleo, Recsolu/Yello, Twitter, Instagram and Engagor

Notables: reinvented and led the Student Ambassador program, co-chair of the Rockwell HR United Way Team, Enterprise Community Outreach Chair for the Pride Network Employee Resource group, and the Cultural Awareness Chair for the Latino Employee Network group. Saxton, Inc. Cedar Rapids, Iowa

Business Development Executive July 2014 – October 2014

Attained monthly and yearly sales and profit quotas, negotiating and maintaining a 25% gross profit margin.

Retained and grew all legacy accounts assigned; built powerful networks with community C-Suite Executives.

Pursued and developed business with new accounts that represented at least 50% of my sales.

Maintained accurate client relationship management and forecast at all times, leveraging data to demonstrate results.

Notable: During 90-day training orientation, secured highest sale for a new hire. Dardis Academy Cedar Rapids, Iowa

Recruiting Manager, Iowa Territory August 2013 – July 2014

Regional Manager who drove the Academy's overall recruiting function by direct sourcing and selection of students for Summer sales internship program; including leadership and coaching of team.

Developed and maintained contacts and networks across the community, local colleges and universities.

Technology: Whisper App, Facebook, Twitter, LinkedIn, Instagram

Notable: Creatively signed on 76 students without using a penny of the $500 recruiting/marketing budget. Skywalk Group Cedar Rapids, Iowa

Recruiting Coordinator October 2012 – August 2013

Strategically sourced and screened qualified and talented candidates for Skywalk’s largest client.

Managed marketing and PR strategies to help grow business for Skywalk.

Coordinated and led college fairs and networking events.

Notable: #1 recruiter on the leader board consecutively each month. Student Experience

University of Northern Iowa Cedar Falls, Iowa

Admissions: Graduate Assistant for Diversity Recruitment August 2011 - January 2012

Acting admissions counselor with focus on diversity recruitment strategies in the student admission programs.

Recruited and built interpersonal relationships with prospective students from 3 counties, as well as organized and led UNI visit days.

Gained recruiting, marketing and communication skills through designing promotional materials and coordinating presentations for diversity conferences.

Advised and mentored the UNI Ethnic Student Promoter’s student diversity group (ESP). John Deere: Tractor Cab and Assembly Operations (TCAO) Waterloo, Iowa Communication/Graphic Design Part-Time Student April 2010 – August 2011

Maintained and updated the John Deere Waterloo Web page, designed monthly newsletters, handled employee requests, created and edited employee broadcasts, conducted interviews, led training sessions, tracked and analyzed Web hits and other various duties.

Notable: Main contact for the TeamSite Web application (created training and led training sessions); InDesign and Photoshop.

Walt Disney World Company Orlando, Florida and Cedar Falls, Iowa Character Performer and UNI Campus Recruiter January 2009 – May 2010

Used performance and non-verbal skills to interact with people from all over the world in order to enhance the magic of Disney and create memorable experiences for the guests. In second month, received 3 of 4 "Character Awards" for going above and beyond as a performer and employee.

Assembled a comprehensive marketing plan and increased student and faculty awareness of the program via newspaper articles, posters, fliers, word of mouth, e-mail and other marketing media,

Partnered with Walt Disney World® College Recruiting team and led the Disney College Program campus presentations.

Acted as a mentor to Disney College Program participants from UNI. Education

University of Northern Iowa Cedar Falls, Iowa

Master of Arts in Communication/Performance Studies (courses only) August 2010 – January 2012

3.82/4.00 Cumulative GPA (3 semesters)

Graduate Assistant for Diversity Recruitment

Co-Founder and Advisor of Vocal AmmUNItion, UNI’s second-ever show choir (2011-2012) Bachelor of Arts in Communication Studies, Graduated May 2010 August 2006 – May 2010

Minor: Theatre (performance emphasis)

3.66/4.00 Cumulative GPA

Carol Bodensteiner Scholarship recipient

Multicultural Achievement Award for Academic Excellence (2008) Leadership and Activities

• UTD Naveen Jindal School of Management CMC Advisory Council Member (December 2019-Present)

• National Anthem Singer for: President Obama’s Campaign (October 2012); March of Dimes – Iowa Walk (April 2016)

• Honor Societies: National Society of Collegiate Scholars; The National Scholars Honor Society; Omicron Delta Kappa

• Member of Theta Alpha Phi (TAP) – 2008-Present (Secretary – 2008; Social Chair – 2009)

• Various Theatre Productions (Theatre UNI, Theatre Cedar Rapids and Uptown Theatre in Grand Prairie)

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