DONNA SMITH

Support Staff Member

** ********** ***** ******, ****** 89436

PHONE: 775-***-**** EMAIL: add79b@r.postjobfree.com

HOBBIES

Family Activities

Cooking

Reading

Camping

Learning new things

Expanding myself

EDUCATION

University of Phoenix

January 2010 – June 2013

BSHS (Bachelor of Science in Human Services)

I graduated with a 3.80 GPA. I was a team leader for our weekly presentation; editing each team member’s contribution, setting up the power point, and finalizing grammar review, as well as references were correct.

Capella University

October 2013 – June 2016

MS PSY/ABA (Master of Science in Psychology Specializing in Applied Behavior Analysis

I graduated with a 3.812 GPA0. I was successful with my first attempt at online learning. I was a strong team support for others struggling with online learning. I interactive with classmates by going above and beyond the required group posting, with checking in at least one time weekly for support.

Grand Canyon University

October 2017 – March 2018

Post Master’s Graduate Addiction Program

I engaged in learning more about addiction of all types. I succeeded in taking what I learned into the field of addiction for employment.

The National Society of Leadership and Success

Joined March 2020

Completing course work for induction.

Sage Healing Arts /A Positive Path (Self-employed Drug and Alcohol Counselor Intern)

July 2019 – December 2019

Built my clientele up to eight clients in five- and one-half months.

Reduced the drug and alcohol use and relapse

Assessed/diagnosed client for Substance Use Disorder (SUD)

Assisting client in treatment planning

Engaged/facilitated clients in groups counseling and activities,

Reduced the negativity of addiction

Invited client to follow-up contact to reduce the risk of relapse.

*Partner sold business and left field. My client retention was 80%. Built to 10 clients, and ended with eight regular clients meeting weekly with me* A new client was pending first meeting and program guidelines.

New Dawn Treatment Center (Drug and Alcohol Counselor Intern)

May 2019 – August 2019

Assessed and diagnosed substance use disorders.

Successfully turned around group sessions

Increased attendance to 90% regular required attendance

Slashed the war story dynamic of group to a learning environment through teaching fundamentals of addiction

More positive group participation through worksheets, and homework.

Teamed with parole and probation to determine recommendations for the client to successfully complete program

Assisted client with writing his or her treatment plan to reduce relapse and achieve abstinence.

Conducted individual, group, and family sessions

* Left to begin self-employment. *

Empowerment Center (Drug and Alcohol Counselor Intern)

August 2018 – April 2019

Assess/diagnose substance abuse disorders

Negotiated with management new group schedule

Collaborates with parole and probation on program recommendations for client

Attended court hearings for client

Educated clients to abstinence through individual and group settings

Implemented clients write and adhere to her individual treatment plan through goal setting

Assisted with employment opportunities

Assisted with transitioning to permanent housing

Case management and referral services

*Left because I needed an intern supervisor on site which was not available. *

Center for Behavioral Health Intern Drug and Alcohol Counselor)

March 2017 – August 2018

Responsible for a client, after assessment and diagnoses, to come to the clinic for daily dosing of methadone

Reviewing urine drug samples for active use and report to nurse/director and adjust dose of methadone/level change/possible termination

Review and update treatment plans

Assisted in initiating client BBQ, Thanksgiving Day, and Christmas client raffles for free dinner

Attended numerous trainings including suicide class

Daily documentation, recommend level increases

Improved morale by bringing treats and cards to staff periodically.

Made office door name tags decorated to individual interest of counselor to avoid confusion for clients

Ran front desk checking-in clients and accepting fees. Scheduling appointments for all staff.

SKILLS USED FOR ALL OF THE ABOVE

Assessment and documentation experience for three years. Meeting deadlines, returning phone calls, reporting to parole/probation, medical staff, and supervisors of any concerns as well as daily progress of patients/clients. Prepared discharge plans. Case management for patient/clients with housing, transportation, and other services that may be needed.

Willow Springs Residential Treatment Center (Mental Health Technician)

March 2015 – December 2016

Assist residents with daily tasks of hygiene, school, groups, and social activities

Engaged daily with residents. Listening, validating, and paraphrasing of concerns of residents to take to milue manager

Document resident daily whereabouts every fifteen minutes

Document successes and progress of residents, while using struggles as a teaching moment to assist resident to successfully completing his or her program.

PAST EXPERIENCES/EMPLOYMENT

High Sierra Industries (HSI) and TRINITY SERVICES

(Facilitator/House Manager/Direct Support Staff)

Beginning in 2012 until 2015, I worked in group homes for adults with developmental delays. These individuals were diagnosed with autism, downs syndrome, mental retardation, pica, nonverbal skills, and non-ambulatory.

As a house manager, menu planning, shopping, and cooking were daily tasks. Consulting with verbal clients on the menu planning was something I did other house managers did not do. End of month reports, graphs, and documenting, training and supporting staff, medication administration and MARS documentation, ADA trained transporter, housekeeping, laundry, teaching social skills to clients, educating public community on individuals with developmental delays, assisting in daily hygiene tasks, operating a hoyer to transfer client from wheelchair to bed, and advocating for the client.

Northern Nevada Catholic Charities (Volunteer/Paid Staff)

July 2011 – May 2013

Assisted homeless individuals find emergency assistance for rent, food, and hygiene supplies, assisted in individuals obtaining Nevada Identification (ID) card and birth certificate, solicited hotels for hygiene supplies, assisted in the homeless Christmas party, initiated baby supplies for parents, case management f or clients, and referred for food banks in the area.

Experience in both retail and substance use management as a key supervisor, and self-employment. Consultant experience.

SKILLS

WORD, OUTLOOK, OFFICE, EMAIL, EXCEL, AWARDS, EHR

ATTRIBUTES

Empathetic, caring, collaborator, strong communication skills, active listener,

loyal, possess strong work ethics, self-motivated,

team-player, strong morals, and values,

willingness to learn new things, seek growth and

new skills, and proactive.

Contact this candidate