Brian Edward Bloomer

**/**/****

** * ********** **** ***** Aquino Marisol Angeles City Pampanga

099********

add78n@r.postjobfree.com

Education

Los Angeles City Pierce College

June 1983

A.A. Business and Marketing

experience

Owner

Head of Training and Talent Acquisition

Staff Development and Business Development Bloomer Outsourcing

06/2018 to present

●Staff Development. Maintain staff with continued training to be motivated and successful. Help maintain quotas and quality standards and quality assurance. Make sure any changes that are required by our customers are implemented seamlessly and staff is quickly brought up to speed with the changes. Work on staff retention keeping agents satisfied and motivated to keep performing at high standards.

●Head of Training and Talent Acquisition. Make comprehensive training schedules and class curriculum to develop trainees into full time employees. Classes average between 35 to 45 trainees and maintain 50% of trainees going on to full time status. To manage a staff of 3 that help with training

Senior Account Manager

Head of Training and Talent Acquisition

Staff Development Clark Outsourcing

08/2013 - 06/2018

●Staff Development. Maintain staff with continued training to be motivated and successful. Help maintain quotas and quality standards and quality assurance. Make sure any changes that are required by our customers are implemented seamlessly and staff is quickly brought up to speed with the changes. Work on staff retention keeping agents satisfied and motivated to keep performing at high standards.

●Head of Training and Talent Acquisition. Make comprehensive training schedules and class curriculum to develop trainees into full time employees. Classes average between 35 to 45 trainees and maintain 50% of trainees going on to full time status. To manage a staff of 3 that help with training and talent acquisition using job fairs social media and internet job sites to find recruits,

●Senior Account Manager. I have managed several accounts with teams of up to 25 agents. Accounts I managed include Sales and Lead Generation primarily with some Customer Service as well. Sales Accounts included are Pharmaceutical Sales, Pay Per Click, Investments, Business Development, web Design. For Lead Generation Accounts I have handled Solar, Home Security, Home Improvement, and Home Mortgage.

Feb 2005 to Aug 2011

Owner. All American Generators Canoga Park CA.

●Ran day to day operations of a successful generator sales and install and maintenance company. Handled all sales and maintenance contracts with clients. Oversaw all installations and maintained all employee records including payroll and taxes.

●Handled all advertising and brought in all new business. Handled all sales and maintenance contracts. Handled all full time field employees and an office staff of 3.

●Sold Business and moved to Philippines.

Jan 2000 to Jan 2005

Account and Sales Manager

Diamond Tools Van Nuys CA

●I managed a call center specializing in selling Diamond Saw Blades and Tools. I took over 5 agents and grew that company into 15 full time agents with 15 trainees that went from $35,000.00 Monthly Sales to $250,000.00 in Monthly Sales.

●All leads were self-generated after teaching staff how to mine their own data and leads. Also had to train to follow up with continued customer sales and support.

Dec 1996 to Dec 1999

Account Manager

The Lending Tree Canoga Park CA

●Managed a Lead Generation Campaign for Home Mortgages with 3 teams of 20 agents. Had to motivate and maintain quotas in a fast paced Call Center with High turnover.

●Had to work with lead buyers to make sure they were happy and satisfied with the leads that were purchased and had to initiate any changes seamlessly.

Skills & Abilities

Management, Customer Service, Team Leadership, Strategic Planning, Sales, Project Management, Team Building and Motivation, Training and Staff Retention, Microsoft Office, Google Drive, Public Speaking, Business Development, Start-Up Campaigns, Script Development, and Computer Literacy.

Communication

A big part of what I have done here while in the Philippines is to work very closely with the Filipino workforce and teach them how to be successful, diligent, and motivated day in and day out. I am very good at getting the most out of my people consistently. I am extremely adept at keeping my teams motivated and inspired.

Leadership

My teams have always performed at very high levels with extreme pressure. I have always been in the top performers as an individual as well as in team leadership. I can excite and motivate anyone to work their hardest, and to give their best day in and day out.

References

Zack Williamson, Clark Outsourcing add78n@r.postjobfree.com

Russel Meisselman, Clark Outsourcing add78n@r.postjobfree.com

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