Marissa Shinnaberry

Cridersville, OH • 906-***-**** • add77d@r.postjobfree.com

I am currently working at Ohio Peterbilt, I have worked in the parts department for the last year and a half and went to school for diesel technology.

After graduation from the University of Northwestern Ohio with my Associates degree in Diesel Technology I have been working in the parts department for Ohio Peterbilt. I have grown interested in the parts department and would like to continue my career in the parts department. I have extensive knowledge on light-duty and heavy-duty vehicles. I am a very self-motivated worker that strives to make sure the customers are satisfied with their visit and to make sure all their questions are answered.

I am currently living in Ohio, but I am in the process of relocating to Mabank, Texas. I am available for phone interviews and web interviews. I can travel for in-person interviews if needed. Please know that I have resources in place that would allow me to relocate and begin work in a timely manner. I look forward to discussing about a future position with your company.

Sincerely,

Marissa Shinnaberry

Marissa Shinnaberry

Cridersville, OH

906-***-****• add77d@r.postjobfree.com

CAREER OBJECTIVE:

Seeking retail pro parts position in area of planned relocation

WORK EXPERIENCE:

Parts Specialist at Ohio Machinery Co dba Ohio Peterbilt, Lima, OH, November 2019 to Current

Description: My responsibilities are:

● Ordered parts for customers, repair shops and service departments for on-highway equipment

● Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines

● Completed all sales and service document for customer, business records and provided receipts of purchase

● Stocked shelves, built displays and merchandised products enabling customers to find needed items and products

● Verified shipments against receipts and aided customers about parts

● Utilize various business operating systems to research parts availability

Parts Counter Person at O’Reilly Auto Parts, Lima, OH, September 2018 to November 2019

Description: My responsibilities were:

● Ordered automotive parts for customers, local shops and dealerships.

● Stocked shelves, built displays and merchandised products enabling customers to find needed items and products

● Work directly with customers to help find all the parts needed to resolve vehicle issues

● Help customers diagnose, check engine lights and suggest the procedure to fix specific automotive problems.

Job responsibilities in food service positions prior to Sept. 2018 included:

● Demonstrate skills in customer satisfaction

● Time Punctuality

● Organizing and Restaurant Care

● Purchasing Oversight

● Promotional Planning

● Following safety protocols

EDUCATION:

University of Northwestern Ohio in Lima, OH

● Bachelors in Specialized Studies- Automotive Management, Current expected completion by November 2021

● Associate of Applied Science - Diesel Technology, Degree received August 2019

Bark River-Harris High School in Bark River, MI

● Graduated in May 2017

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