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Customer Service Medical Assistant

Location:
Chicago, IL
Posted:
June 29, 2020

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Resume:

Mary Trammell

*** ******** **. #* • Loves Park, IL 61111

779-***-****

add6zt@r.postjobfree.com

OBJECTIVE

Seeking a position in the healthcare industry, this would make use of proven abilities in Medical Terminology, Diagnoses and CPT coding, along with the abilities to service others.

QUALIFICATIONS

Seven years administrative experience with transferable skills such as computer, leadership, proven accuracy, and fast learner

Detailed- oriented with excellent organizational skills.

Strong customer service skills.

EDUCATION

Associate of Science in Medical Billing and Coding November 2011

Colorado Technical University, Colorado Springs, CO

GPA: 3.03

Anatomy, Medical Terminology, CPT Coding/Billing and Healthcare Reimbursement.

Medical Assistant May 2004

Blackhawk Technical College, Janesville, WI

Medical Procedures, ICD-9/ CPT Coding/Billing, and Phlebotomy

EXPERIENCE

Patient Navigator

OSF Healthcare, Rockford,IL November 2018- Present

Answer incoming calls, Patient registration, Insurance/Authorization verification, verify patient benefits, process patient payments, process work que-patient visits, Other duties as assigned.

Medical Biller May 2017 – June 2018

Dickey Staffing Inc/UIC, Loves Park, IL

Daily process appeals and denials, customer service-answer incoming calls, collection calls, process A/R report, data entry, filing, patient registration, insurance verification and other clerical duties as assigned.

Medical Biller January 2015 – December 2016

Affiliated Surgeons of Rockford, Rockford, IL

Daily payment posting for patients and Insurance companies, answer phone system, collections/set-up payment arrangements, process claim denials/appeals, insurance verification, process A/R reports, physician charge ticket entry, patient registration, check patient in and out, accept co-pays, and interact with patients and physicians.

Claims Examiner May 2014 – Oct 2014

Firstsource, Rockford, IL

Daily process of medical claims: Outpatient claims, verifying authorizations, Emergency visits, Child well-care visits and other processing assignments as assigned.



Contact this candidate