Customer Service Administrative Assistant

Jennifer Claverie

**** ***** ** ******

Biloxi, MS 39532

228-***-**** cell

********@*****.***

OBJECTIVE

To secure a challenging position that will utilize as well as broaden my current skills.

PROFESSIONAL EXPERIENCE

Hard Rock Hotel & Casino Biloxi, MS 777 Beach Blvd. Biloxi, MS 39530

04/2009-present: F&B & Facilities Administrative Assistant, Community Relations coordinator

Assist with all ordering for F& B and also Facility department.

Assist in Human Resource office with gaming badge updates and advise employees of expiration.

Assist with new hire paperwork

Handles all verifications of employment and wage requests

Performs reference checks as needed

Monitors paperwork to ensure all signatures required are obtained

Assist hiring managers in identifying qualified applicants

Responsible for having great communication excellent customer service and knowledge with all other departments with a positive consistency.

Responsible for meeting with visitors/vendors and directing them to appropriate destination.

Keeping consistent data of all orders of any shipping and receiving of parts and materials.

Responsible for entering departmental time sheets and submitting bi-weekly payroll.

Responsible for monthly and yearly budgeting for department.

Responsible for attending meetings both in house and interacting with vendors.

Responsible for attending weekly meetings to keep track of minutes.

Answering telephones, scheduling appointments by keeping track of supervisors schedule/calendar.

Responsible for entering invoices for purchase orders and payment also.

Responsible for managing general office duties including correspondence, filing, faxing, etc.

Responsible for opening mail and distributing to correct departments.

Responsible for logging checks and marker payments.

Responsible for all donation requests and distributions.

Salary $36,547.00

Supervisor: Jimmy Freeman 228-***-****

Half Shell Oyster House Biloxi, MS 777 Beach Blvd. Biloxi, MS 39530

08/2015-7/16/16: Hostess

Responsible for opening door, greeting guests, seating guest, answering telephone and providing excellent interaction with guests.

Hard Rock Hotel & Casino Biloxi, MS 777 Beach Blvd. Biloxi, MS 39530

06/2007-4/2009: Accounts Payable Representative

Responsible for opening and distributing mail to appropriate departments.

Responsible for getting proper approval for all invoices.

Responsible for having good communication and knowledge of other departments, for billing and coding purposes.

Responsible for assisting with receiving and data entered in spreadsheets.

Responsible for putting checks together with back-up, then mailing after obtaining signatures.

Salary when started was $11.17/hr.

Salary when finished $11.53/hr.

Supervisor: Tushena Parker 228-***-****

Beau Rivage Hotel & Casino,

05/2006-05/2007 Accounts Payable Representative

Responsible for opening and distributing mail to appropriate departments.

Responsible for getting proper approval for all invoices.

Responsible for having good communication and knowledge of other departments, for billing and coding purposes.

Responsible for assisting with receiving and data entered in spreadsheets.

Responsible for putting checks together with back-up, then mailing after obtaining signatures.

Salary when started $11.00/hr.

Salary when finished $11.15/hr.

Supervisor: Sue Zaccagnino 228-***-****

REFERENCES

Candy Workman- 228-***-****

Emma Aboud - 228-***-****

Donna Quinn - 228-***-****

More available upon Request as well as former employers.

EDUCATION

Bachelors of Science in Business Administration as well as Associates of Applied Science in Human Services both obtained from Kaplan University.

TECHNICAL SKILLS

Computer Skills-typing 65 wpm as well as knowledge of various software programs and office equipment such as fax machine, copier, and mail machine, 10 key, etc.

ADDITIONAL

SKILLS

An achiever – driven to accomplish the goals set before me.

Ability to handle simultaneous projects efficiently and effectively.

Works effectively and maintains professional relationships with others as well as thrives by building relationships with those I work with.

Microsoft Word, Excel, PowerPoint, Outlook and Access as well as other software specific to job functions.

Attention to Specific detail and Detail oriented.

Highly organized and accurate.

Works as team player or independently.

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