Customer Care Assistant

Federico Cucinotta,

Professional Accountant

E-mail: ********.***********@*****.***

Mobile: +316********

Country: Netherlands

Address: Amsterdam, Evertsweertplantsoen 102 1069 D R Profile:

I have a Degree in Business Administration, in line with my studies I have focused my career in accounting. During my professionals experiences, I have held various administrative roles as accountant in Finance and Treasury departments of several companies. I define myself a social and kind person. In my past experience. I have learned the complexities of the roles in Finance and Accounting departments and made sure I gained the full knowledge to work in these sectors. I work well both in a team and alone, thanks to my experience can complete the tasks in independent and a timely manner. Relevant Work Experiences:

Shop Assistant

Scamm.nl Amsterdam, Netherlands

(November 2019-Current)

• Complete Transactions with the customer

• Customer care

• Enter money data on the system

• Ensure the visual standard of the shop keeping it clean and tidy Accountant Payable Manager

Centro Servizi Medici Catania, Italy

(May 2014-June 2018)

• Business purchase planning

• Supplier relationship, schedules and contracting management

• Accounts payable and receivable invoices management

• Bookkeeping practices

• Research for new products to improve the company’s business

• Prepare review, annual budget and all documents needed for annual financial statement

• Daily Inventory and deadlines control trough of dedicated IT software

• Periodic check of business expenses and reporting at the ownership of the company

• Monthly closing procedures include bank statement and VAT management Assistant Financial accountant

Florio’s Business Consultant Catania, Italy

(September 2009-April 2014)

• Handling of purchase and sales documents

• Reconciliation of the bank statement with internal accounting

• Tax Schedule, Preparation of financial statement

• Support in Payroll tax procedures

• Accounts auditing

• Data entry of receipts and invoices

(May 2007-August 2009)

Almaviva SPA Catania, Italy

Call center Operator:

• Telephone interviewer for National employment statistics

• Telephone Interviewer for the updating of business information database Education:

Bachelor Degree In Business Administration

University of Catania Economic Science

From 2005 To 2009

Language:

• Italian: Native

• English: Fluent

• French: Intermediate

Professional/IT Skills:

• Reporting and reconciliation of complex expenses

• Accounts Auditing

• Creation and improvement of financial budget planning

• Accounts payable and accounts receivable

• Suppliers schedules management

• VAT Management

• Data entry, monthly-end reconciliation

• General Ledger and Financial accounting Management

• Excel advanced

• CRM and ERP software management

• Customer Care

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