JANETTE V. DELA CRUZ

Al Rigga Deira Dubai

Email: add6th@r.postjobfree.com

Contact Number: 050*******

OBJECTIVE

To work in a progressive company, were I will be able to contribute my skills, knowledge and experiences to a company that will give me an opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise. Rose and Chocolate Station LLC (Florist, Balloon and Chocolate Decorator, Sales Associate Cum Cashier) (March 2018 to March 2019)

• Welcoming and assist customer according to their preferences

• Making flower, Balloons and chocolate arrangement advance order and for walk-in customer.

• Providing outstanding customer service.

• Operating cash register and managing financial transactions and balance drawer.

• Delivered and making balloons and flower decoration in the event place

• Communicate and followed instructions from management and store supervisor. Party Centre LLC UAE (Sales Associate / Balloon Artist 2016 – 2018)

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

• Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals.

• Directing customers to merchandise within the store.

• Maintaining an orderly appearance throughout the sales floor.

• Cuts out inflatable rubber figures, such as animals and comic characters, for use in parades and carnivals.

• Punches hole and inserts air valve in each component member of figure, cements valve in place, and cements members together and to body of figure, forming inflatable balloon.

Rosenda's Restaurant (Waitress Sept. 2013 to Sept.2015)

• Ensure the Guest feels important and welcome in the restaurant

• Provide the perfect service experience for every Guest

• Present menu, answer questions and make suggestions regarding food and beverage

• Serve the Guest in an accommodating manner

• Apply positive suggestive sales approach to guide Guests

• Looks for ways to avoid waste and limit costs

• Assist in keeping the restaurant clean and safe

Live-in Caregiver (2011 to 2013)

• Assist clients with personal care, including dressing, mobility, administering medication, personal hygiene, eating and transporting to doctor’s appointments

• Monitor patient medications and update health charts

• Maintain open communication between families and health care professionals regarding client’s medical and emotional condition

• Document and report any changes in client’s health status

• Ensure highest client safety and well-being

ARS Catering ( Food and Beverage Attendant / Kitchen Helper Florist/Balloon Artist / Event Coordinator 2008-2010)

• Assist with food and table prep before the event begins

• Provide responsible service of alcoholic beverages

• Cleaning up venue after event ends and assist with inventory, food storage and closeout tasks Sierra Madre suites (Formerly Days hotel) (Housekeeping Attendant January 2007- January 2008)

• Perform a variety of cleaning activities such as sweeping, mopping and polishing

• Ensure all rooms are cared for and inspected according to standards

• Protect equipment and make sure there are no inadequacies

• Notify superiors on any damages, deficits and disturbances

• Deal with reasonable complaints/requests with professionalism and patience

• Check stocking levels of all consumables and replace when appropriate EDUCATIONAL ATTAINMENT

Tertiary: Asian Institute of E- Commerce

Certified Hotel and Restaurant Management

SY: 2010 – 2011

Vocational:

SKILL POWER INSTITUTE(Central Terminal DS Garcia cabanatuan City) Certified Caregiver

SY: 2004 - 2005

TRAININGS

HOTEL SOGO (Front Office Personel, and Room Attendant) HOTEL SOGO (Cabanatuan, Maharlika Highway January 2011- March 2011) On the-Job Training

Mang inasal (Dining Crew, Counter Crew, Kitchen Crew and Quality Control) Circumferential Road (Cabanatuan, Maharlika Highway November 17- December 2010) On the-Job Training

SKILLS AND INTEREST

• Good communication skill and leadership ability.

• Positive person, team player, self-motivated and able to work without supervision.

• Full of confidence and dynamism, Flexible in all kind of work

• Years of experienced working in a fast pace environment.

• Computer Literate (MS Word, MS Excel, MS Powerpoint)

• Fluent in English and Filipino, with good communication skills

• Productive, Hardworking, responsible and willing to handle wide variety of task PERSONAL BACKGROUND

Nationality : Filipino

Date of Birth : November 17, 1982

I hereby certify that all the information above are true and correct with all my knowledge. JANETTE V. DELA CRUZ

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