Customer Service Sales Executive

Adler Dane Ferdinand Q. Padayao

Address: Flat ** Bldg 411G Road 318, Gudaibiya Manama Bahrain Near Gowri Krishna Hotel

Mobile Phone: 3950-3532

EmailAddress: ******************@*****.***

Career Objective:

To obtain a position in which I can utilizes my education, skills, and abilities in a challenging environment with a real opportunity of career growth.

Work Experience:

UAE Exchange Centre Co Bahrain WLL

Teller/2nd in Line Supervisor and Branch Accountant

March 04, 2017 to June 30, 2020

Manama,Bahrain

Customer Service Officer - August 20, 2015- September 30, 2016

Mobitel Communication W.L.L

Exhibition Road, Manama Bahrain

Duties and Responsibilities:

●Arranging services for customer

●Stocking shelves

●Providing information about a product or services

●Making sales

●Making referrals to other members of the team

●Handling enquiries and complain (by telephone and email)

●Compile Reports on overall customer satisfaction

●Answer Question about warranties or term of sale

●Utilize computer technology to handle high call volumes

●Greet customers warmly and ascertain problem or reason for calling

●Handle changes in policies or renewals

●Making Daily Report

●Close out or open call records

●Work with customer service manager to ensure proper customer service is being delivered

Admin Staff cum Liason Officer - September 2013 - May 2015

N.T SY & CO., CPA’S

Binondo,Manila Philippines

Duties and Responsibilities:

●Communication, Coordinator & Public Relations

●Represent firm and liaise with government offices

●Marketing, Applying for new business opportunities

Sales Executive (Outdoor) Part Time - June 2013 - August 2013

Golden Cup Exim Marketing Corporation

Santa Ana, Manila Philippines

Duties and Responsibilities:

●Maintain and develop good relationship with customers through personal contact

●Provide information about product.

●Giving business proposal about product.

●Making sales

●Helping management in forthcoming products and discuss on special promotions.

●Record sales and order information and report the same to the sales department.

Teller

May 2012 – May 2013

United Coconut Planters Banks

Quezon City,Philippines

Duties and Responsibilities:

●Receive and count working cash at beginning of shift

●Identify customers, validate and cash checks

●Process cash withdrawals

●Accept cash and checks for deposits check accuracy of deposits slip

●Perform services for customers such as ordering banks cards and checks

●Initiate and open new account

●Records all transactions promptly, accurately and in compliance with bank procedures

●Balance currency, cash and checks in cash drawer at end shift

●Ensure compliance with all internal controls and establish policies and procedures

●Attempt to resolve issues and problems with customers accounts

Male Receptionist / Administrative Assistant (Working Student) April 2009 –December 2010

Cocoplans Incorporated

Quezon City, Philippines

Duties and Responsibilities:

●Answer telephone, screen and direct call

●Take and relay messages

●Provide information to callers

●Greet persons entering organization

●Direct persons to correct destination

●Deal with queries from the public and customers

●Ensure knowledge of staff movements in and out of organization

●Monitor visitor access and maintain security awareness

●Provide general administrative and clerical support

●Prepare correspondence and documents

●Receive and sort mail and deliveries

●Schedule appointments

●Maintain appointment diary, either manually or electronically

●Organize conference and meeting room bookings

●Monitor and maintain office equipment

●Control inventory relevant to reception area

●Tidy and maintain the reception area

Educational Attainment:

June 2008 – April 2012

Bachelor of Arts in Mass Communication

University of Perpetual Help System Jonelta

Sampaloc, Manila Philippines

Seminars Attended:

February 2012- March 2012

English for Specific Purposes Program (Magister English Training Center)

University of Perpetual Help System Jonelta

Sampaloc, Manila Philippines

Internship:

December 2010 – October 2011 Duties and Responsibilities:

Program assistant -Radio and Television Program Coordinator

GMA NETWORK, Television and Radio - Production assistant

Manila, Philippines -Interviewer, researcher and scriptwriter

Personal Details:

Date of Birth February 17, 1989

Age: 30 years old

Nationality: Filipino

Status: Single

Place of birth: Tagudin, Ilocos Sur

Knowledge, Skills & Abilities:

●Excellent information management, data entry and documentation filing.

●Strong accounting and administrative skills’

●Conversant with all windows Microsoft programs

●Effective ability to communicate and work in an international community.

●Work effectively both individually and as part of a team.

●Productive team member with strong leadership abilities.

●Excellent planning and time management skills with attention to details.

●Capable of solving problems with innovation.

●Strong verbal and interpersonal communication abilities.

●Great customer service skills.

●Ability to work under pressure

●Motivated and result- oriented

●Eager and capable of learning new things in a fast pace environment.

References:

Available upon request

I hereby certify that the above statement is true and correct.

Adler Dane Ferdinand Q. Padayao

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