Civil Engineering Customer Service

Omar Hameed

*** ******* ***** ***** ** Calgary, AB T3K 4P9

Tel: 403-***-**** (Home) - 403-***-**** (Cell)

****.*.******@*****.***

Work Experience

Jan 2019 – present Auditor, Hilton Calgary Airport Calgary, AB

Preparing the daily financial report for the property

Closing out the business day for the hotel

Performing managerial property tasks during audit shift

Preparing the pre-audit and audit packs

Helping staff at the front desk

Performing occasional training for new auditors

Jun 2014 – Dec 2018 Security Guard, BPS Protective Services Inc. Calgary, AB

Performing regular patrols in premises

Writing daily security reports for site

Training new guards at particular sites

Preparing training booklets for site’s trainees

Jun 2011– Aug 2011 Sales Associate, Sears Calgary, AB

Helped customers at cash registry service

Always maintained a high level of customer satisfaction

Ensured to give the best to obtain goal of every working day

Having store ready for colleagues for the next working day

Jun 2009–Sep 2009 Customer Service, Market Produce Calgary, AB

Stocked store shelves with products

Helped customers with carry-out of purchased goods

Maintained store standard

Education

Sep 2016 – present SAIT Polytechnic Calgary, AB

CPM (Construction Project Management Degree)

Learned a variety of engineering technical subjects

Learned the essentials of project management

Learned the essentials of tendering process

Learned the essentials of contract types

Learned the essentials of project delivery methods

Dec 2018 SAIT Polytechnic Calgary, AB

CVT (Civil Engineering Technology Diploma Completed)

Learned using various programs (MS Excel, C3D, other)

Learned technical subjects (statistics, urban planning, other)

Learned estimating essentials and quantity take off

Learned structural design subjects (concrete, steel)

Volunteer and Self-Employment History

2013 – present Event Planner, Community Associations Calgary, AB

Participated in choosing themes for events

Helped in setting up and organizing items/equipment where events were held

March 2014 Computer Activities Calgary, AB

Helped older people in using specific computer programs

Gave small tutorials about using Microsoft office applications

2014 – present Helping Newcomers with the Language Calgary, AB

Helped others with writing academic papers

Helped others learning languages essentials

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