Resume

Parag Kishor Bhatt

*** ***** ***** ****. ******** G. Gupte Road Dombivali (w)-421202.

Mob: - 797-***-****/ 703-***-****

Email: - add6nb@r.postjobfree.com

Summary:

Looking ahead for an exciting and challenging carrier on professional organization, developing personal skills & ability learning from experience of situational crisis and applied conditions.

Seeking Carrier growth in a company where advancement opportunity exist based on contribution to company’s goals & growth achieved.

Education Qualification:

1.Currently Applied for BBA from IIBMS (Borivali).

2.HSC – D.K.V.C College from Maharashtra State Board. (2009)

3.SSC – Don Bosco School, Dombivali (W).Maharashtra State Board. (2007)

Professional Experience:

1)Diebold System Pvt. Ltd. (Working from 6 Years 5 Month)

Job Profile:-

Working as a Senior Executive.

Handling customer escalation on Emails & Calls for PAN India.

Co-coordinating with SLM engineers and providing online support for earlier resolutions.

By coordinating & communicating effectively with various internal teams & vendors to meet TAT of calls logged.

Dispatching SLM calls and doing follow-up till the final closure & Helping to reduce the ART of the calls.

Maintaining healthy relationship with the customer & sharing day to day reports with delay dependencies with customers.

Personal Details:

Date of Birth : 16th October, 1990.

Father’s Name : Bhatt Kishor Vishanji.

Marital Status : Married.

Nationality : Indian.

Religion : Hindu.

Language Known : Hindi, English, Marathi, Gujrathi

Permanent Address : 103 Datta krupu Bldg., Gaondevi G. Gupte Road . Dombivali (w)-421202.

Declaration:

I hereby declare that the information furnished above is true to the best of my Knowledge.

Date:

Place: Parag Kishor Bhatt

Contact this candidate