Glady James.A

+91-994*******

add6mz@r.postjobfree.com

Enthusiastic Certified Scrum Master. Has worked in Agile environment as a Functional Consultant for 7+ years. Handled multiple Scrum teams and filled in as Scrum Master on several occasions. Proven history of successful work with cross-functional teams. PROFESSIONAL SYNOPSIS

• Well acquainted with SDLC, Waterfall and AGILE SCRUM methodologies

• Helped in requirement gathering, and scope documentation

• Responsible for Sprint Planning, Daily Stand-ups, Backlog refinement, Product Demos and Retrospection

• Liaise between Product Owner and the Cross Functional team to ensure mutual understanding of process and applications

• Mentor, Coach, and Assist the Scrum team in Agile practices, Artifacts tracking, maintaining rigor and transparency and performing to their best

• Evaluate risks related to requirements implementation, and dependencies as needed

• Effectively facilitate discussion, decision making, and conflict resolution

• Effective Servant Leader enabling teams to perform at their full capacity. PROJECT INVOLVEMENT

COVID-19 based app, in-house project

Team Size: 4. Duration: Jan 2020 – June 2020. Methodology Used: Agile Scrum To create an app to track COVID-19, so that the users can maintain a safe proximity with each other and to isolate the COVID-19 person. Alert authorities if the infected person moves out of home quarantine. Also, notify potential users who were in close proximity with the infected user. With all the above functionalities, the main objective to keep the user’s privacy safe. Role: Scrum Master

Responsibilities:

Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline

Work closely with project owner in backlog management and continuous delivery of features

Educate and reinforce scrum methodology and agile framework to team members and stakeholders

Direct and lead development team from project initiation through the delivery of final product.

SDK Config Service, Verve Wireless

Team Size: 7. Duration: Jan 2018 – Dec 2019. Methodology Used: Agile Scrum Creating a service to streamline server requests for different versions of the mobile app. The SDK service is normally classified based on App version, Region, Platform and OS version. Each classified service has its own set of features enabled in the app. So based on each app version, region, platform and OS version, the server requests are handled properly by the server and proper response is sent.

Role: Scrum Master

Responsibilities:

Created Agile Scrum environment from scratch

Introduced pair-programming and role-rotation strategy and improved efficiency

Coached team members on Agile principles and providing general guidance on the methodology

Facilitated sprint planning, retrospective and sprint demos

Helped team to solve problems on their own rather than providing solutions

Ensure development team is working efficiently towards Sprint goals.

Introduced Automation to QA team. Tedious repetitive manual process was automated, saving considerable amount of man hours.

Salesforce Einstein, springML

Team Size: 5. Duration: Jan 2017 – Dec 2017. Methodology Used: Agile Scrum To provide insights from data obtained from various data sources for a Gasoline company through analytical visualization, via Salesforce Einstein platform. Role: Associate Scrum Master

Responsibilities:

Mentored and coached the teams on Agile methodology and Scrum values

Coached the team through Scrum ceremonies, including: o Sprint Grooming

o Sprint Planning

o Sprint Estimation

o Sprint Demo

o Sprint Retrospective

o Daily Stand-up

Collaborated with the team to identify and resolve problems and remove impediments/barriers for the team

Beacon Manager, in-house

Team Size: 5. Duration: Mar 2015 – Dec 2016. Methodology Used: Agile Scrum Created a platform to manage all kinds of Bluetooth beacons (iBeacon & EddyStone), to manage ad campaigns, and to provide analytics for the same. Role: Associate Scrum Master

Responsibilities:

Built the Scrum team from scratch

Inculcated Agile and Scrum values to the entire team

Provided complete transparency to all stake-holders regarding the project

Benchmarked the quality standards

Ensure that release deliverables are submitted and that quality standards defined by the team are consistently met (per acceptance criteria and definition of done)

Salesforce – Wave labs – Heroku app, springML

Team Size: 3. Duration: Dec 2013 – Feb 2015. Methodology Used: Agile Scrum Created XMD Editor, JSON editor and SAQL Editor in a Heroku app. Saving the code on the Wave lab tool saves the code directly into the Wave Cloud. Role: Business Analyst and QA in the cross-functional team Responsibilities:

Studied entire requirements provided by the client

Converted the requirements into tasks

Took part in Sprint Planning, Sprint Demo and Sprint Retrospective

Studied and understood the concept of Salesforce Wave Analytics

Updated quality standards and maintained user acceptance criteria

Performed end to end testing on the product

Dashboard – Porting, Verve Wireless

Team Size: 9. Duration: Sep 2012 to Nov 2013. Methodology Used: Waterfall Creating a dashboard to maintains the content of 800+ news publishing mobile apps, including iOS, Android and Mobile Web content. The process involves ingesting contents from live portals and updating the mobile web/app version of the publisher news. Role: Functional Consultant

Responsibilities:

Attend client calls on a daily basis

Conduct Sprint meeting with the team

Responsible for role based ticket allocation in JIRA

Analyze the requirement and discuss time frame for each ticket

Perform sanity check with regards to user acceptance criteria

Conduct EOD meeting to define the progress achieved in the project

Update client on a day to day basis regarding completed, in-progress, back-log and blocked tickets.

CERTIFICATIONS & APPRECIATIONS

- Scrum Alliance – Certified Scrum Master (CSM) – Valid until March 2022

- Diploma in Computer Hardware & Networking

- Received client appreciation for improving efficiency in QA front (springML)

- Received client appreciation for implementing innovative strategies (role rotation) without affecting the velocity of the project (Verve Wireless) PROFESSIONAL EXPERIENCE

- Sept 2012 – Present – Working in PalmTree Infotech, Chennai as Functional Consultant

- May 2012 – August 2012 – Worked for a client of PalmTree Infotech as Business Development Executive

- July 2011 – March 2012 – Worked as a freelancer

- Jan 2011 – May 2011 – Worked for iCanD as Business Analyst Trainee (Part of MBA curriculum)

ACADEMIC QUALIFICATION

- Anna University, Tirunelveli – Mepco Schlenk Engineering College, Sivakasi - MBA

(Systems & HR) – (2009-2011)

- Madurai Kamaraj University – The American College, Madurai - B.Sc. (Computer Science)

– (2006-2009).

PERSONAL DETAILS

Father’s Name Arul Soundaraj.J

Age 32

Gender Male

Languages know

English (read, write & speak), Tamil (read, write & speak) and French (read)

Nationality Indian

DECLARATION

I, Glady James.A, do hereby confirm that the information given above is true to the best of my knowledge.

Place: Chennai

Date: (Glady James.A )

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