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Office Customer Service

Location:
Jaipur, Rajasthan, India
Posted:
June 28, 2020

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Resume:

Curriculum Vitae

Rohitash Singh Rao

Plot No: D-* Govindpuri,

Ram Nagar Ext, Sodala,

Jaipur, Rajasthan - 302018

Email: add6kj@r.postjobfree.com

Mobile: +971-********* +91-808*******)

CAREER OBJECTIVE

To work with an organization with a growing and enhancing work culture, involving individual responsibility coupled with team work, ensuring development of individual and organization through sincere and committed work.

CAREER SYNOPSIS

Company Period Designation

Prince Seven Scaffold Rental LLC, UAE Oct 2018 – Till Now Store Keeper RELIANCE INDIA LTD., Jaipur Jun 2016 – Dec 2017 Senior Associate PERI LLC, UAE (Germany Based MNC) Mar 2015 – Feb 2016 Store Keeper Genpact India, Jaipur(U.S. Based MNC) Jul 2013 – Dec 2014 Process Associate RMD Kwikform India Pvt Ltd, Delhi (U.K. Based MNC) Aug 2011 – Mar 2013 Office Admin EDUCATIONAL DETAILS

• B.com (Commerce Graduate) from Agarwal P.G. College Jaipur (Rajasthan University) in Jun 2010.

• Senior Secondary from Aadarsh Vidya Mandir, Mandawa, Rajasthan Board, Ajmer in Mar 2007.

• High School from Kanoriya School Mukundgarh, Rajasthan Board, Ajmer in Mar 2005. TECHNICAL PROFILE

• Basic knowledge of Computer and Internet

• Operating System: Windows XP Professional/Vista/7

• Application Software: MS-Office (Word, Excel, PowerPoint), Tally, Photoshop, ERP PROFESSIONAL PROFILE

Reliance India Ltd., Jaipur Jun 2016 to Dec 2017

1 year 7 months of work experience as Senior Associate at Reliance India Ltd, Jaipur. Job Responsibilities and Work Profile:

• Ensuring high levels of customer satisfaction through excellent sales Service

• Assessing customer needs and predicting assistance and information on product features

• Welcoming customers to the store and answering their queries

• Follow and achieve department sales goal on monthly, quarterly and year basis

• Maintain in stock and presentable condition assigned area

• Team up with co workers to ensure proper customer service

Curriculum Vitae

• Received goods in store in proper manner

• Generate MRN on received goods in Stock

• Participate in stock tacking

Peri LLC, Dubai Mar 2015 to Feb 2016

11 Months of work experience as Store Keeper at Peri LLC, Dubai Job Responsibilities and Work Profile:

• Receives and inspects all incoming materials and reconciles with purchase orders; processes

• Distributes documentation with purchase orders; reports, documents and tracks damages and discrepancies on orders received.

• Receives, stores, tags and tracks surplus property; prepares property lists for items to be sold at auction

• Receives and stores documents and confidential files; maintains record of approved document and confidential file destruction.

• Maintains the warehouse, records area and stores area in a neat and orderly manner. Answers questions regarding procedures and resolves discrepancies regarding receipts, repairs and surplus property.

Genpact Limited, Jaipur Jul 2013 to Dec 2014

1 year 6 months of work experience as Process Associate at Genpact Limited, Jaipur. Job Responsibilities and Work Profile:

• Performing some basic Accounting and accounting-support activities

• Applying critical thinking and critical decision making for completing transactions

• Understand and assimilate inferences from the provided data

• Strong reasoning and comprehension ability

• Qualitative and Quantitative analytical ability, with eye for detail

• Demonstrated delivery of high quality output

RMD Kwikform India Pvt. Ltd, Delhi Aug 2011 to Mar 2013 2 years 7 months of work experience as office admin at RMD Kwikform India Pvt Ltd, Delhi. Job Responsibilities and Work Profile:

• Performing general accounting activities including invoicing, processing credit applications, making bank deposits and making payment of office expenses (e.g. Telephone bills, water bills, electricity bills, Billing, Petty cash etc.).

• Preparing sale orders & estimates and compile periodic sales reports; assists sales staff in resolving invoice problems and customer problems.

• Overseeing purchases of office supplies and equipments ensuring supply needs are met and equipment’s costs are minimized.

• Generated new deals for a real estate development company that focuses on Road Bridge, Tunnel and Dam, multifamily residential projects including real-estate market analysis.

• Maintaining office premises safely and soundly.

• Perform filling, data management, drafting and editing short office memos.

• Smooth functioning of day to day office work and proper coordination between concern departments.

• Arranging stationary items, Couriers distribution

Curriculum Vitae

• Housekeeping day to day role and functions tracking

• Part of statutory compliance and maintaining records

• Assist with all other office administrative duties. SKILLS & ENDORSEMENTS

• Sales

• Logistics

• MIS

• BPO

• Team Management

• Service Delivery

• Soft Skills

• Administration

ACHIEVEMENTS

• Received an appreciation letter through HR of VKALP outsourcing to being a best call center executive in floor discipline & punctuality.

• Silver medalist in 400mtr race in Dist. level school competition in the year 2005.

• Awarded by “A.B.V.P. GROUP” at State level.

• Participated in “CULTURAL PROGRAM” in Agarwal P.G College, Jaipur. STRENGTH

• Dedicated and Committed to work.

• Adaptable to Environment.

• Team Spirit and Trustworthy.

HOBBIES

• Internet Surfing

• Playing PC Game and Solving SUDOKU.

• Listening Music

• Interacting with People.

PERSONAL DETAILS

Date of Birth : 2nd June, 1990

Father’s Name : Shri Guman Singh

Mother’s Name : Smt. Ugam Kanwar

Sex : Male

Language Known : English and Hindi

Permanent Address : Village – Dhakali

Post – Nabipura

Dist – Sikar (Rajasthan) – 332306

(Rohitash Singh Rao)



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