Customer Service Office
Resume:
Mbhele Zibuyile Patricia
Computer Literacy
D**** Unit4 Mpumalanga t/ship Hammarsdale (KZN) 3699
**********************@*****.*** 081*******/073-******* I am a 30 years old ambitious younger lady who is prepared to achieve the desired goals of this Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge irrespective of reward and recognition. I have well-developed listening capability, I'm able to interact with other people and voice out my opinion, make sound decisions, adapt easily to different kinds of environment. I also have the ability to work independently however I'm also a great team player who is ready to take direction and fulfil the team's effort. I have good communication skills and get on with people at all levels, I have the ability to resolve misunderstandings and grew a desire for dispute resolution and effective communication. I am able to work in different departments at all levels, under pressure and under challenging conditions. I am good in IsiZulu, English both written and oral, Xhosa and Sotho I can hear and speak even though not fluently, I have 3 years’ experience in office admin industry.
WORK EXPERIENCE
Cashier and sales consultant
ELLERINES FURNITURE SHOP
● Customer service
Shop keeper
CHEMWEB CHEMICAL STORE (Part-time basis)
● Customer service
Office Administrator
DBN Youth Computer Village
2015-08 – 2018
• Data processing & file maintenance
• Making appointment for company directors and co-ordinate
• Communicating with clients and provide clerical services
• Making follow up on emails and enquires
• Attend site meetings and workshops team members.
• Answering calls
• Making and receiving quotations and invoices sending and receiving mail
• Minutes during meetings and filling
• Weekly and monthly reports
Sale assistant
Perfume garden
2018 to 2020
• Customer service
EDUCATION
Cashier Course
Patnet Computer World Institution
2009
Home based care& Hiv/Aids Course
Ithembalempilo Academy
2012
Computer Literacy
DBN Youth Computer Village
2014
Grade 12 in Maths, Physics, Life Science, English, IsiZulu, Life Orientation Luthayi High School
2009
Okuhle Centre
SKILLS
MICROSOFT WORD, MICROSOFT EXEL, MICROSOFT POWERPOINT, OFFICE MANAGEMENT SKILL, PROACTIVE, INTERNET AND EMAILING USING MICROSOFT OUTLOOK. ADDITIONAL INFORMATION
SKILLS AND COMPETENCIES
• Time management, proactive, professional
• Office administration and public relations
• Hard working
• Communication skill and telephone antiquate
• Computing Skills (Microsoft word, Excel, PowerPoint)
• Decision Making, leadership and supervision
• Ability to work as a part of the team
• Knowledge of working all office equipment e.g. photocopier machine, fax,scanner and binding machine
Contact this candidate