Customer Service Administrative Assistant

Melisha

Robinson

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and solving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Experience

JAN 2019 – DEC 2019

Administrative Assistant II/ BAE Systems, Honolulu, Hawaii Interacted with vendors, government contractors and service professionals to direct activity and communicate instructions. Track and analyze production and create requisitions as needed for procurement/subcontracts that is within the FAR (Federal Acquisition Regulation). Maintaining duties such as filing documents, attendance, and scheduling, as well as attending meetings. AUG 2016 – AUG 2017

Claims Representative/ Cross Country Home Services, Anderson, South Carolina Worked in fast paced environment to process large volumes of data. Provided customer service to ensure all customer needs were fulfilled. Ensured accurate data to improve company efficiency. JUL 2014 – AUG 2016

Sales Associate/ Dillard’s, Anderson, South Carolina Implemented selling strategies to boost store revenue. Tracked all stock using company management software. Developed and trained new team members in techniques and procedures. JAN 2015 – MAY 2015

Administrative Intern/ United Way, Anderson, South Carolina Provided administrative support to office staff to improve operations. Used QuickBooks to manage accounting information.

Skills

Proofreading • Proficient with Microsoft – Excel, Word, Access, Outlook • Team player • Excellent time management skills • Conflict Management • Scheduling • Word Processing Education

MAY 2021

B.S of Business Administration /American Military University, Charles Town, West Virginia MAY 2015

AAS in Administrative Office Technology /Tri-County Technical College, Pendleton, South Carolina

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