Customer Service Representative

Njamena Bowman

Call center agent - Samsung

Greenville, SC 29609

******.*******@*****.***

864-***-****

A motivated and team player with 3+ years of ex perience with call center working. Skills include using answering

inbound calls, creative problem solving, etc. Able to communicate effectively with a team and very keen to develop

more professional skills. Very friendly, loving, and outgoing. I love to assist my customers. Ex cellent de-escalation

skills.

Work Experience

Call center agent

Samsung - Simpsonville, SC

April 2018 to Present

Answering inbound calls for customers. Assist with troubleshooting devices. Excellent de-escalation skills. Creating

tickets. Etc

Medicaid Packer

Keys Printing - Greenville, SC

November 2016 to April 2018

Pick Medicaid paper material. Insure you have customers correct information before packing. Double checking my work. Packing items and shipping them off. Etc Customer Service Representative

Wendy's - Greenville, SC

March 2015 to November 2016

Greenville, South Carolina

Education

Bachelor's Degree in Deferred

Aahworth college

August 2015

Skills

• Customer Service

• Call Center

• CSR

• Warehouse Experience (5 years)

• Sales Experience

• Manufacturing Experience

• Technical Support

• Troubleshooting

• Cold Calling

Contact this candidate