Ann Xiao, MBA

408-***-****

add6d9@r.postjobfree.com

linkedin.com/in/annxiaomba

SKILLS

Technology:

Jira, Confluence, Roadmunk

Tableau, SQL, Redshift

Python, PyCharm

Bitbucket, Swatooth

Jupyter Notebook

MS Visio, Project, Excel

Business:

Strategic Planning

Process Improvement

Consumer Insights

Predictive Analysis

Financial Modeling

Problem-solving

Product Management

Project Management

Agile Methodologies

Executive Reporting

Chinese/English Bilingual

EDUCATION

USC Marshall 2019

M.B.A.

Courses: Marketing Analysis;

Fraud Analytics; Consumer

Insights; Training the Street

Financial Modeling; Gaming

Analytics; Zynga PM Training

Series; BCG Venture PM

Training Series; Data Analysis

and Modeling; Marshall Data

Biz Case Competition;

Marshall Excel Training Series

Data App Lab 2019

Data Scientist Certificate

Beijing Normal U. 2007

BS, Management

WORK EXPERIENCE

Revolve Los Angeles, CA NYSE: RVLV, data-driven fashion ecommerce Business Intelligence Analyst 2019 - 2020

● Conducted data reporting and analysis to drive decision-making on product, operations, international marketing, brand marketing, alliance, and accounting for 7 million monthly website users

● Owned KPI reports on International customer acquisition and projected net sales, informed strategy to cross-promote luxury brand name fwrd.com and enhance international retention and returning customer net contribution, contributing to a net income increase of 34% YOY and adjusted EBITDA increase of 40% YOY

● Developed fraud and charge-back tools for the Risk Management Team. Collaborated with Data Science and Engineering to optimize operational processes and third-party allocation, saving an estimation of $3 million in fraud risk Salezoom San Jose, CA AI-powered marketplace seller solution SaaS platform Product Manager/ Operations Analyst Intern 2018 – 2019

● Drove growth strategy by enhancing MVP product, automating analytics, improving operations and customer service processes, and supporting sales and marketing initiatives, leading to acquisition of 80% of China’s top 20 GMV Amazon sellers and 3000+ S&M sellers

● Developed new logistics product Opene with CEO and business partners, which now has a monthly volume of $2 million revenue, from product ideation to delivering of feasibility report and go-to-market strategy

● Managed a cross-border cross-functional agile development team of 8 include engineering, UIUX, operations, marketing, and sales and key account Siemens Traction Equipment Ltd. Zhuzhou, China Siemens Mobility high tech factory Acting Head of General Admin; Head of HR 2011 - 2015

● Supervised Quality, HR, and General Administration departments; defined and executed Quality and HR strategies

● Managed analysis and reporting on project quality, vendor quality, workforce planning, and day-to-day quality operations for production process improvement

● Strategized and executed multiple company-wide initiatives and annual projects such as International Railway Industry Standard certification and reorganization; owned project roadmaps, budgets, processes, performance, and risk management PROJECT EXPERIENCE

Feasibility Study – a Salezoom Fintech Product 2018 Covered market research, competitive analysis, customer assessment, value proposition, distribution analysis, P&L forecasting model, and ROI sensitivity analysis New Product Development - Starbucks Energy Bar 2019 Responsible for pricing design, concept evaluation, and testing, conducted conjoint analysis using Sawtooth

Customer Insights – In-App-Purchase Behavior in F2P Games 2019 Designed survey, interview, and focus group, analyzed result, and earned best practice International Operations Consulting Project - Poderosa 2018 Built predictive model to forecast demand and optimize logistics arrangement for the 3rd largest Peruvian gold mine

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