DINESH BANDI

862-***-**** add6cc@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 9 years of experience in I.T as IAM Analyst, SQA Lead, QA Analyst and Test Engineer with proven experience in leading teams, designing, and executing clear, concise, and comprehensive test plans, test scenarios and test cases.

Hands-on experience with testing tools: HP ALM QC for defect management, AccelQ, Jira, TOAD, and team collaboration software Confluence, QTP/UFT, TFS (Microsoft Team Foundation Server).

Strong knowledge and working experience in Software Development Life Cycle (SDLC) methodologies, Software Test Life Cycle (STLC), and Software QA methodologies.

Strong experience with Identity and Access Management (IAM) tools: SailPoint and RSA Aveksa Compliance Manager.

Experience in analyzing the security infrastructure to support Identity & Access Management (IAM) including privileges, workflows, authentication, smart card technologies etc

Test and recommend patches and upgrades, recommend authentication methods and coordinate implementation on IAM servers.

Working experience on Master Data Management (MDM) products: Site Hub and Data Relationship Management.

Well versed with black-box, regression, end-to-end, UAT, web services and database testing.

Expertise in creating test strategy, project planning, resource allocation, performing gap analysis, risk analysis, data analysis, developing traceability matrix and well versed with Microsoft Office suite.

Good understanding of DevOps, CI/CD (Continuous integration and continuous delivery), SOAP UI, REST, HDFS (Hadoop Distributed File System) and ETL process using AB-Initio.

Excellent communication and inter-personal skills.

TECHNICAL SKILLS

Testing Tools: HP ALM Quality Center, AccelQ, SOAP UI (API Testing), Jira, QTP/UFT, Confluence, Gems tool, Postman, TFS

Methodologies: Agile, Waterfall

Programming & Scripting Languages: C, SQL, HTML, PL/SQL, XML, VB Script, Java Script, REST, Python

BI Tools: Knowledge on Informatica Power Center, Cognos

RDBMS: Oracle (10g/9i/8i/7.x), SQL Server 2000, TERADATA V2R5, Toad

ETL Tools & Utilities: AB Initio GDE 1.15, Co>Op 2.15, SQL*Loader, Fast Export, Fast Load, Multi Load

Operating Systems: HP-UX 11.11, Windows, Unix, Mainframe Z/OS

CERTIFICATIONS

ISTQB CTFL (International Software Testing Qualifications Board - Certified Tester, Foundation Level)

ISTQB Advanced Level Security Tester

PROFESSIONAL EXPERIENCE

United Airlines, Chicago, IL

SQA Lead, May.2019–Till Date,

Domain: Airlines

Evaluating the scope, establishing the test strategies, defining the test processes, estimating work, and providing required plans & schedules for various testing activities.

Following Agile/Scrum process and work closely with Business Analysts and Development teams to understand & build test plans for new implementations, enhancements, bug fixes & production issues.

Corroborating data sent from multiple sources via MQ tool, EMS Queues, Kafka Topic, Elastic search through Kibana, batch jobs and Web Services/APIs.

Composing HTTP requests and verifying the JSON responses for web-services using Postman, Fiddler and Swagger.

Developing test scripts to test functionality of the application using AccelQ.

Validating Windows, Mobile (iOS) applications related to Flight operations Chat functionality, Network routing, Passenger Service System (reservations and seating) and Flight Turn Metrics events (events between Flight On to Off).

Ensuring that requirements and backlog items from the sprints are translated into Test cases and Automation scripts.

Perform Smoke, Functional, System, Integration, End to End and Regression testing on Web and Mobile applications of different Operating Systems.

Maintaining test artifacts, performing test execution and logging defects using TFS.

Performing Gap analysis, offer continuous improvement by investigating and exploring upcoming new technologies and suggest for enhancements.

Review non-functional requirements to ensure that appropriate details were provided to prepare test scripts.

Work with Software Development team, Infrastructure and Networking team to prepare a quality testing environment that will simulate the production environment.

Coordinating with Dev-Ops engineer to incorporate QA automation process in TeamCity CI/CD pipeline.

Managing testing efforts by recommending alternate plans, contingency plans during tight testing schedules.

Providing QA weekly status to the higher management using excel functionalities such as V-lookup, Pivot tables, charts macros and demonstrate QA process plan using PowerPoint.

Managing and coordinating efforts with offshore team, and mentoring newcomers.

Reviewing and updating Weekly Status Reports to higher authorities of United Airlines.

Environment: Java, SpringBoot, AccelQ, Microsoft Team Foundation Server, Agile/Scrum, Kafka, CI/CD, HTTP, JSON, MQ, iOS, Postman, Soap UI, Swagger

United Technologies, Farmington, CT

SQA Lead, Mar.2019–Apr.2019

Domain: Information Security & Identity and Access Management

Co-ordinate with the infrastructure team to implement Azure DevOps and set up a test platform using testing tools to be implemented in the CI/CD pipeline (Jenkins).

Performed analysis of Azure Test Plans module.

Participated in the review of functional and non-functional requirements.

Understanding existing client testing methodology, processes, tools, and templates.

Documenting test strategy.

Environment: SailPoint IIQ, Azure DevOps, CI/CD, Jenkins

Capital Group, Irvine, CA

Senior QA/IAM Analyst, Feb.2018–Feb.2019

Domain: Information Security & Identity and Access Management

Responsible for validating IAM functionality using SailPoint such as user on-boarding, validating SailPoint connectors, application on-boarding scenarios, creation of roles, entitlements, groups, segregation of duties (SOD policies), role provisioning/manage access scenarios and developing recertification scenarios.

Understand and follow client testing methodology, processes, tools, and templates.

Support the security infrastructure for identity Access Management (IAM) System.

Test and recommend patches & upgrades; implement advanced authentication methods for IAM.

Establish approval workflows required for each connecting application, investigate and report back to management all issues and problems with published workflows.

Become familiar with the entry criteria produced in other phases of the project such as functional and non-functional requirement specifications.

Participate in requirement review to ensure that they are clear and complete.

Understand test schedule for each iteration including when test conditions, test cases, scripts and verification results must be delivered.

Responsible for defining test plans, resource allocation and management, developing traceability matrix, maintaining test data, preparing release notes, conducting defect triage meetings, and delivering test results.

Review test conditions and cases with the project team, verify fixes, enhancements prior to launching to production.

Validating web applications developed using HTML.

Usage of Jira tool for task assignment, defect life cycle management, requirement tracking and status updates.

Perform database validations using TOAD software and develop test cases for SQL objects validation.

Validated data transformations using Informatica PowerCenter.

Using Confluence collaboration software to document test artifacts, to track and refer to the requirements.

Co-ordinate with Management & Development teams to resolve the issues and discrepancies observed, potential security vulnerabilities resulting from the source code analysis and penetration testing.

Participating and contributing in the scrum meetings towards requirements analysis and gap analysis.

Assisting business users in understanding application functionality and defining UAT test cases.

Managing offshore team on test activities.

Reporting the test status to cross functional teams & management daily.

Environment: SailPoint IIQ, Java, HTML, SQL, Agile/Scrum, Jira/Confluence, Informatica Power Center, TOAD, UAT

State Street, Boston, MA

Senior QA/IAM Analyst, Aug.2014–Feb.2018

Domain: Information Security & Identity and Access Management

Responsible for leading IAM projects SailPoint and RSA Aveksa Compliance Manager, driving testing activities such as defining test plans, resource allocation and management, developing traceability matrix, maintaining test data, preparing release notes, conducting defect triage meetings, and delivering test results.

Support the security infrastructure for the IAM System including patches and upgrades; analyze and recommend advanced authentication methods.

Participating and contributing in initial requirement gathering, creating use-cases, BRD and FSD reviews to project QA perspective on the functionality to help bridge any gaps in the requirements.

Validating web applications developed using Java and HTML.

Validating Enterprise roll out functionality in SailPoint which includes joiner, leaver, re-hire scenarios, and validating IAM Connectors functionality to test connections to multiple platforms.

Validating multiple modules of SailPoint assisting the client business functionality.

Validating certification/re-certification functionality in Aveksa Compliance Manager.

Co-ordinate with the Management & Development teams on resolving the issues and discrepancies observed, potential security vulnerabilities resulting from the source code analysis.

Providing a walk through of the application functionality to the business users and defining UAT test cases.

Hands on experience with Application Integration testing and Web Services testing.

Executing the test scripts in UFT (Unified Functional Testing).

Testing cloud applications and executing SQL queries to retrieve database transactions.

Usage of HP ALM QC for defect life cycle management and test execution.

Creating process charts, graphs using Visio and Excel to display QA achievements and providing weekly status to the higher management (V-lookup, H-lookup, Pivot tables)

Coordinating with the offshore testing team for daily testing activities.

Reporting the daily status of the test execution and overall execution status to cross functional teams including project managers, development leads and product owners.

Environment: Java, HTML, SailPoint IIQ, RSA Aveksa Compliance Manager, HP ALM QC, SQL, UFT, UAT, Active Directory, Postman, Agile

TJX, Marlborough, MA

Quality Analyst, Apr.2013–July.2014

Domain: Retail Analytics

Responsible for the overall testing related activities such as test planning, analysis of requirements, managing both manual test execution and database testing using SQL.

Accountable for deliverables such as test results, release notes, and documenting test cases and test scripts using HP Quality Center.

Involved in BRD and FSD review process and projected gaps in the requirements.

Involved in the development process of e-commerce website.

Conducted defect triage meetings with cross functional teams to work towards defect resolution, and to mitigate risks.

Hands-on experience with MDM products Site Hub to manage the store information and DRM to maintain the data hierarchy.

Co-ordinated activities between onsite and offshore testing teams.

Environment: MDM – Site Hub, DRM, HP-Quality Center, SQL, Waterfall

State Street, Boston, MA

Quality Analyst, Aug.2011–Mar.2013

Domain: Information Security & Identity and Access Management

Estimated test efforts and coordinated test schedules with overall project schedule.

Analyzed system requirement specifications and prepared test cases.

Performed black-box, regression, end-to end, UAT and database testing.

Served as the point-of-contact during STLC and coordinated with cross functional teams to work towards defect resolution.

Reported and documented defects during the execution of QTP (Quick Test Professional) scripts.

Responsible for reviewing test results and getting sign-off from corresponding teams.

Prepared release notes for all the release versions with known issues.

Environment: Java, IAM, QTP/UFT, HP-Quality Center, UAT, Waterfall

FedEx, Memphis, TN

Test Engineer, Apr.2011–July.2011

Domain: Courier Services

Prepared test scenarios and detailed test cases for functional and regression testing as per the requirements.

Estimation of test effort and reporting to QA manager.

Validating the functionality and data correctness for the migrated applications.

Assisted senior quality analysts in executing test scripts using UFT (Unified Functional Testing).

Environment: Java, QTP/UFT, HP-Quality Center, Waterfall

BLUE CROSS BLUE SHIELD, DURHAM, NC

AB-Initio Developer, Sep.2010 – Mar.2011

Domain: Health Insurance

Involved in design and implementation of ETL process using AB-Initio to develop complex transformations as per various business requirements, to produce new fields on the output.

Implemented a 4-way multi-file system that comprises of individual files located on different disks that are partitioned and stored in distributed directories.

Involved in performance tuning of the AB-Initio graphs like increasing the speed of the process and decreasing the amount of memory occupied by each graph by carefully analyzing the flow of the process.

Implemented Data Parallelism through graphs, which deals with data divided into segments and operating on each segment simultaneously through the AB-Initio partition components.

Environment: Ab-Initio (ETL)

EDUCATION:

Master’s in Mechanical Engineering - University of Texas at San Antonio, San Antonio, TX - June 2010

Bachelor’s in Mechanical Engineering - Nagarjuna University, India – April 2007

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