Executive Assistant Customer Service

ADENIYI, GBEMISOLA OPEYEMI

**, ******* ******, ***** *****, Lagos State

081******** ***************@*****.***

SUMMARY

A focused and results-driven individual with affinity for action and a dynamic ability to fit in any work environment. Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in quality and processes towards the successful attainment of organization goals. Strong analytical, communication and organization skills. SKILLS AND EXPERTISE

Good Time Management

Microsoft Office Packages

Teamwork

Problem Solving

Effective Communication

Analytical Skills

• Administrative Support

• Customer Service

• Executive Assistant

• Energetic and Persuasive

• Interpersonal Skills

• Detail Oriented

EXPERIENCE

NYSC, Laro Timehin Middle School, Osogbo, Osun State Assistant to the School Head 2018 – 2019 Duties and Achievements:

• Developed Class Schedules.

• Monitored Student success with test results and other academics activities.

• Overseen the school budget Coordinating school security Communicating with parents as needed.

• Other duties assigned by Authority.

INEC, General Election Presiding Officer 2019

Duties and Achievements:

• Collected all materials from INEC on the day of elections and properly documented them.

• In charge of the polling unit and pasted all necessary materials such as postal etc.

• Supervised the Assistant Presiding Officers posted to the Polling Unit. Abu Photos Gallery, Osogbo Secretary 2017 – 2018 Duties and Achievements:

• Communication and Correspondence.

• Maintained Diaries and scheduling appointments.

• Organized meeting and taking minutes.

• Typed, prepared and collated reports.

• Signed and received all packages that comes into the company Receiving Customers complaint and resolving them with Utmost Care.

2

Al-Fatiha Travel Agency, Abuja Ticket Officer 2014 – 2015 Duties and Achievements:

• Booked reservations and issue tickets to clients.

• Planned route and computer ticket cost, using schedules, rate books, and computer.

• Prepared and forwarded daily sales report to the account department at every close.

• Arranged reservations and routing for passengers at request of ticket agent.

• Answered inquiries regarding information such as schedules, accommodations, procedure and polices. EDUCATION

B.Edu. Political Science Education (Second Class Upper) 2017 Ekiti State University, Ado-Ekiti

Federal Government Girls College Akure, Ondo State 2011 Senior Secondary School Certificate

PROFESSIONAL QUALIFICATION

Chartered Institute of Customers Relations Management 2019 PERSONAL INFORMATION

Sex: Female

Date of Birth: 25th March 1994

References Available On Request

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