DHARA P

Toronto, 613-***-**** add68o@r.postjobfree.com https://www.linkedin.com/in/dharapatel165/

PROFILE

Motivated and strategic HR professional offering 5+ years of experience who thrives to establish a high-performance workforce, employee engagement and attract top talent. Results-driven individual who strives to achieve companies’ vision and goals by developing strategies. Leads by example to ensure HR best practices and policies are observed.

PROFESSIONAL EXPERIENCE

YM Inc. Fashion House

Human Resources Coordinator 11/2019 to current

Acting as a single point of contact for all HR related queries and concerns across US and Canada locations.

Managing and overseeing new employees’ onboarding and orientation.

Conflict resolution and employee relations for US and Canada locations.

Performance Management by employee engagement and coaching. Creating a constructive environment for high performance amongst the workforce.

Ensuring steps of delivering performance improvement plans (PIP) are followed up to and including termination.

Conducting workplace investigations including but not limited to harassment and bullying, payroll fraud, abuse of policies, employee conduct, attendance, punctuality, etc.

Coordinating LOA requests, such as maternity, sickness or personal and guiding the employee as required.

Utilizing and working with various HRIS – GHR Infor, Ultipro, Insync.

Conducting exit interviews and acquiring feedback from departing candidates.

Conduct Health and Safety meetings and inspections to ensure workplace safety as a JHSC member.

Responding to any requests from Service Canada for any ROE and employee information requested.

Employee Verification for background checks from various companies

Preparing and delivering employment letters, attendance letters, performance improvement letters, demotion letters, termination letters, etc.

Reinforcement of company policies and procedures in the organization and staying updated with the laws and regulations per province. Guiding managers to follow and reinforce the HR best practises and policies.

Lowe’s Canada

Human Resources Coordinator (Contract) 02/2019 to 10/2019

Recruitment/ Talent Acquisition - Job needs identification, sourcing, screening of resumes through various job portals and professional networks like Linkedin, Indeed and CV Manager. Taking interviews, executing selection and extending offers.

Conducting background checks using Sterling Backcheck.

Managing the orientation and onboarding process (logins, access and documentation).

Benefits Administration: Helping employees with queries related to benefits enrollments and administering other such requests. Assisting employees with STD and LTD queries and applications.

Working and updating data on various HRIS - Workday, Kronos, CV Manager, Peoplesoft.

Organizing training sessions for recertification, tracking the completion of training videos and tasks.

Running payroll reports weekly using Kronos.

Assisting employees with daily approvals, overtime requests, time-off requests, sick time, vacation time, etc.

Processing WSIB claims and following the complete process until the employee is fit to be back to work.

As a member of JHSC, coordinate with LP and conduct Health and Safety meetings and inspections to ensure workplace safety.

Preparing and delivering employment letters, attendance letters, performance improvement letters, demotion letters, termination letters (after following the process), etc.

Maintaining employee files, confidential files, training files, updating boards, conducting events.

Apidel Technologies

Human Resources Manager 07/2015 to 09/2016

Talent Acquisition/ workforce and succession planning - Job needs identification, sourcing, screening resumes of applicants through job portals and various professional networks like Linkedin, Monster, Indeed, etc.

Job Posting and vendor management for recruitment of top talent. Fulfilled major part-time, full-time, contract, IT and Non-IT positions by taking interviews, executing selection and extending offers after salary negotiation.

Onboarding - Conducting the background check, orientation, onboarding processes such as login and access.

Employee Relations - Providing conflict resolution by facilitating open and honest communication between the individuals in dispute and assist in a mutually acceptable outcome to ensure improved working relationships.

Benefits Administration – Enrollment and resolving employees’ queries related to employee benefits.

Performed annual appraisals based on merit, performance and set pay grades.

Worked on the HRIS extensively to enter, maintain the data and troubleshoot the errors.

Conducting exit interviews and playing a key role in the retention of employees.

Working with project managers to create key performance indicators (KPI) and succession planning.

Preparing change letters, employment letters, attendance letters, performance improvement letters, etc.

Handled all the payroll inquiries from employees related to pay stubs, recorded vacation, time-off in the system.

Reports - Preparing monthly, weekly and quarterly trackers/reports on using MS Excel extensively (V-look up, H-look up, pivot tables, various formulas).

Collabera Technologies

Human Resources Manager (Started as Recruitment Specialist) 07/2012 to 07/2015

Talent Acquisition/ workforce and succession planning - Job needs identification, sourcing, screening resumes of applicants through job portals and various professional networks like Linkedin, Monster, Indeed, etc. (Data Scientists, Software Developers, QA, Big Data and Hadoop developers, Project managers, Java, C, SQL, etc.)

Job Positing and vendor management for recruitment of top talent. Fulfilled major part-time, full-time, contract, IT and Non-IT positions by taking interviews, executing selection and extending offers after salary negotiation.

Onboarding - Conducting the background check, orientation, onboarding processes such as login and access.

Promoted to Employee Relations/HR - Handled employee relations for 400-500 employees and provided conflict resolution by facilitating open and honest communication between the individuals in dispute and assist in a mutually acceptable outcome to ensure improved working relationships.

Employee Retention - Implemented and developed retention strategies but creating a highly engaging and motivating environment, working on training and development, employee recognition and rewards.

Benefits Administration – Enrollment and resolving employees’ queries related to employee benefits.

Performed annual appraisals based on merit, performance and set pay grades.

Worked on the HRIS extensively to enter and maintain the data.

Conducting exit interviews and playing a key role in the retention of employees.

Working with payroll and finance department to handle all the payroll inquiries from employees related to pay stubs, recorded vacation, time-off in the system.

Achievements:

Consistent in bagging a quarterly/monthly good incentive at Collabera in 2012 as a recruitment specialist.

Achieved highest retention rate (up to 90% in Q1, Q2, Q3 of 2015) by promoting employee engagement, training and creating opportunities at Collabera.

Recognized as "Performer of Quarter 2" in 2016 for independently shouldering the responsibilities of some major clients at Apidel technologies.

Hired 120 employees across multiple locations to fulfill the part-time, full-time and contract positions in the span of 2 - 3 months at Lowe’s Canada.

EDUCATION

Working towards CHRP

Post Graduate Diploma: General Management (HR) 2017- 2018

University of Lethbridge - Calgary Campus - Calgary, AB

Tutor for 2 subjects (Statistics and HRM).

Bachelor of Engineering: Electronics Engineering 2008-2012

Gujarat Technological University

Thesis: RF (Radio Frequency) Technology

Member of Students' Association

Graduated in Top 20 % of Class

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