DIANNE HOLMES, MS, MBA, CPSM
***** ** *** **., *********, Washington 98664 925-***-****
add652@r.postjobfree.com add652@r.postjobfree.com
SUMMARY
A resourceful and results-driven supply chain director with vast expertise in category management, strategic sourcing, procurement, business process development, contract negotiations, vendor management, documentation, risk mitigation, budget management, business development, and forecasting. Proven aptitude in working collaboratively with and leading cross-functional teams, communicating with management and key stakeholders, and directing all aspects of job functionalities. A versatile and dedicated producer, who uses proven communication and collaboration skills to obtain measurable results with increased operational improvement.
EXPERIENCE
PACIFIC GAS & ELECTRIC, INC., San Ramon, California
Senior Sourcing Specialist (contractor), 2019
Short-term contract for interim processing of “procure-to-pay” change orders and contracts in Ariba/SAP system.
TRINET USA, INC., Dublin, California
Category Manager, Technology, Finance, and Facilities/Real Estate, 2018-2019
Contributed to technology, real estate, facilities, IT security, and finance business partners collaboratively in all things sourcing and procurement. Served as key point of contact for technology, facilities and finance contracts, real estate leases, construction build-outs, and purchase requests. Analyzed price, industry, and supplier spend data to support effective decision making and negotiation strategies in sourcing process to achieve preferred pricing and contract terms on agreements. Documented audit, finance, and technology sourcing processes. Led RFPs or RFIs as needed.
Confirmed purchase and expedited needs; met and achieved in compliant and innovative manner.
Ensured effective delivery of all agreed services to internal and external customers at required standards by establishing effective relationships and proactively participating in culture of excellent customer service.
Initiated risk management mitigation around corporate supplier insurance certificate program.
Contributed to performance and profitability through sourcing processes.
UNIVERSITY OF CALIFORNIA, San Francisco, California
Buyer-Supervisor/Program Manager, 2006-2018
Oversaw complex projects, high-value IT/Telecom and scientific supply commodities and contracts, operational excellence initiatives, and process improvements for IT/Telecom hardware, maintenance, and services. Directed network and telecom systems projects, call centers, fiber optics, instrument maintenance insurance, and logistics programs in addition to cross-commodity professional services. Led client and vendor relationships, e-sourcing and RFP development, vendor selection, and resulting contracts.
Negotiated contracts and direct business change processes for equipment maintenance insurance programs, laboratory supplies, scientific instruments and IT/telecom equipment, diagnostics, chemicals, controlled substances, contractor services, facilities, capital projects, and biopharmaceuticals/biologics.
Saved average $2,000,000 to $4,000,000 annually through best practices at UCSF and UCB.
Directed annual spend of $100,000,000 to $120,000,000 at UCSF and UCB and managed four senior buyers.
ADDITIONAL EXPERIENCE
CHARLES SCHWAB & CO., San Francisco, California, Contract Negotiator, 2005-2006. Led marketing services vendors, negotiated contracts, assessed risks, and managed business processes with Schwab business partners for indirect professional services, i.e., media, market research, advertising, promotions, sponsorships, and creative services. Directed performance metrics and vendor contractual obligations to service invoices.
CLOROX CO., Oakland, California, Procurement Manager, 1998-2004. Directed raw materials, specialty chemicals, printed packaging commodities, and contracts. Oversaw strategic sourcing RFP for flavor and fragrance, leading to team savings of 13%. Negotiated additional $10,000,000 in annual savings for other commodities. Oversaw supply assurance and vendor relationships (outsourced manufacturing) for $30,000,000 budget involving most Clorox brands. Managed 2,700 SKUs of printed packaging across all Clorox brands. Saved 23% through global strategic packaging initiatives while mitigating risk through vendor consolidation, distributed broadly over all segments with identifying qualified backup suppliers.
ET HORN CO., La Mirada, California, Account Manager, 1996-1998. Generated sales in top 5% of account managers. Oversaw materials and specialty chemical broker/distributor B2B sales to CPG, nutritional, personal care, pharmaceutical, and industrial manufacturers in Northern California territory.
KELCO CO-MERCK/MONSANTO-NUTRASWEET, San Diego, California, Marketing Manager, 1994-1996. Directed market segments globally. Developed strategic market plans for largest industrial business segment for consumer product goods B2B ingredient sales. Planned and managed advertising placements, trade shows, seminars, and promotions. Led development of new products and new applications. Created branding, pricing, training/manuals, collateral material, ad copy/placement, and press releases in dressing, sauce, dairy, and snack markets. Served as segment team leader in North America, Europe, and Asia-Pacific across functions: sales, operations, production planning, customer service/distribution, and product development.
Account Manager, 1989-1994. Grew revenues 70% overall in four years, including 27% growth in 1993 during recessionary economy. Contributed 48% of three-territory Western region sales revenue from 1990 to 1994. Directed $6,900,000 in sales from Northwest territory and Canadian broker/distributor. Retained volumes at key accounts in very competitive marketplace. Aided customers through problem solving, applied chemistry, and process troubleshooting, i.e., technical consultative selling.
COAST SAVINGS & LOAN AND FIRST FINANCIAL MORTGAGE, INC., Walnut Creek, California, Mortgage/Loan Consultant, 1988-1989. Sold mortgages to residential real estate market for mortgage/financial broker. Licensed California realtor in 1988.
DEL MONTE USA, Walnut Creek, California, R&D Manager, 1980-1988. Developed sales with industrial business team from $500,000 to $12,000,000 from 1986 to 1987. Commercialized 26 new development projects in 1986 to 1988 all on budget. Drove both retail and industrial product lines through development to market introduction under stringent timetables. Oversaw R&D staff of 16 in new product development and $800,000 budget, supporting division of $100,000,000 in sales (concept through in-plant manufacturing start-ups). Led outsourced contract manufacturers for quality, process, and performance.
EDUCATION
GOLDEN GATE UNIVERSITY, San Francisco, California
M.B.A., Business Administration/Marketing, 1988
CORNELL UNIVERSITY, Ithaca, New York
M.S., Life Sciences and Technology/Biochemistry
B.S., Life Sciences and Technology/Biochemistry
CERTIFICATIONS
CPSM Certified Professional in Supply Management, Institute of Supply Management, 2014
PROFESSIONAL DEVELOPMENT
Art of Negotiation-Getting to Yes, UC Berkeley Extension
Cost-Based Pricing; Positioning Products in Technology-Based Markets, UC Berkeley Extension
Inside the Biotechnology Company, UC Berkeley Extension
Managing the Distributor Sales Network, American Management Association
Sales Negotiation for Higher Profit, American Management Association
Marketing on the Internet, American Marketing Association
Database Marketing, American Marketing Association
Project Management for Product Development Teams
Purchasing and the Law
Supplier Management
Leslie Marell, JD: Negotiating Software Contracts: On Premises & Cloud
Budd Larner: Keys to Negotiating Better Software Contracts
Project Management-PMP Prep, Diablo Valley College
Real Estate Courses, Diablo Valley College
Strategic Sourcing Methodology, Deloitte & Touche
Legal Aspects of Construction Industry, Diablo Valley College-Construction Management program
AFFILIATIONS
Institute of Supply Management Canine Companions for Independence
American Marketing Association Community Emergency Response Team
Institute of Food Technologists Stem Ambassador at SF Bay Area Science Festival
Contra Costa Board of Realtors
COMPUTER SKILLS
PeopleSoft, Ariba, SAP, Jaggaer/SciQuest, Microsoft Office Suite, MS Project, MS Access