Customer Supply Chain
Resume:
Michael C. Byne
*** ******** ****** add63z@r.postjobfree.com
Hapeville, Georgia 30354
PROFESSIONAL WORK EXPERIENCE
Carter’s Inc, Atlanta, GA
Senior Supply Chain Analyst October 2016-Present
Managed $2M annual budget for Carters domestic and international donation program by analyzing excess inventory
Create and maintain weekly and monthly supply chain end to end reporting from cargo ready dates to ship to customer and everything in between
Leader on various cross functional projects which increased efficiency and lowered costs throughout the supply chain (ex. outbound carton utilization, various upload forms, and supply/demand matching tools to increase order processing speeds)
Managed two direct reports through Carters summer internship program, with a focus on introducing them to supply chain processes and analytics
Research and analysis of current business processes that can be improved using reporting tools and validation techniques
Helped modernize the order management process through robotic process automation by creating sets of rules that would allow for orders to immediately release to the distribution center if there were no errors, improving speed to customer efforts
Perform multiple Ad-hoc reporting to analyze various supply chain metrics such as transit duration, retail order flow, and SKU analyses. The retail order flow analysis equated to a $5m-$7m reduction on the balance sheets and warehouse capacity improvements
Supply Chain Analyst February 2015 - October 2016
Served as primary lead in managing order management and logistics reporting, supporting 25 account coordinators
Maintained all daily, weekly, and monthly reporting regarding ship to customer and order processing KPI’s
Conducted training on new business processes and enhancements to IT systems
Was primary lead for business to business website, serving as primary point of contact for the internal sales team and Carters customers worldwide
Lead projects in the order management area including business to business sales tools transformation and optimization
Worked to improve efficiency of demand order entry, saving 5 hours per person during demand processing weeks
Assisted in any account coordinators or management needs for higher level reporting or excel experience
Account Coordinator May 2013- February 2015
Manage communication of supply chain interruptions to the customer for assigned accounts
Manage the flow of customer EDI orders into the order management system
Participate in user acceptance testing and validation of system enhancements
Partner with distribution and transportation teams to ensure customer shipping and routing guidelines are followed in order to mitigate chargebacks.
Proactively identify and implement process improvements to generate additional revenue and reduce non-value-added work
Worked cross functionally with the sales and distribution teams to improve customer shipping performance and accuracy
EDUCATION
Valdosta State University, Valdosta, GA May 2013
Master of Science, Industrial/Organizational Psychology
Valdosta State University, Valdosta, GA May 2011
Bachelor of Science, Psychology
SKILLS
Proficient in Microsoft Office
Advanced Excel Skills
SQL Experience
Intermediate Tableau skills
Proficient in systems such as Sterling IBM Integrator, Omnia2 ERP, Microstrategy, and Jesta V14
Ability to complete multiple tasks within a constrained time frame
Ability to communicate in stressful situations
Constantly striving to add value
References Available Upon Request
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