Matthew J. Seymour
**** ************ ** **, ********, MI 49341
847-***-****, ***************@*******.***
SUMMARY
Over twenty years of professional experience in the areas of sales, distribution, business development and senior leadership. Strong mathematical, analytical and mechanical skills with proven abilities as a customer focused manager and motivator. An organized and direct communicator and problem solver with wide ranging skills.
PROFESSIONAL EXPERIENCE
CARLSON WAGONLIT TRAVEL, Minneapolis, MN 2012 – Current
Director, Global Supplier Management – Americas, Chicago, IL
Grew contractual partnership programs with airlines and hotels in the United States, Mexico and Canada with a team of supplier managers and analysts with revenue responsibilities exceeding $3.0 billion
Drove yield improvement on contracted airline programs by 25% through clear and transparent business planning, value-proposition based selling and fact based business analysis
Redesigned staff structure by eliminating duplicate work resulting in a 105% improvement in supplier coverage
Increased contracted unique content by 400% through strategic sourcing process, resulting in monthly traffic improvement of $1.25 million
Officer level-Executive Team member for Canada, responsible for all supplier partnerships, content and revenues
CARLSON WAGONLIT TRAVEL / HARVEY’S TRAVEL, Toronto / St. Johns, Canada 2014 – Current
Board Member, Board of Directors – Toronto / St. Johns, Canada
Appointed by CWT/Harvey’s JV board members to oversee all supplier partnerships and improve earnings to exceed contractual goals by $1 million in annual earnings
Structured key supplier agreements to mitigate over 17% of annual variable risk for net earnings of $875K
Illustrated comprehensive business plan in concert with financial budget designed to exceed targets for budget year
Participated in all board meetings to render fact based decisions and market place knowledge to guide JV in logical business decisions
CATHAY PACIFIC AIRWAYS LIMITED, Hong Kong, China 2011 – 2012
Sales Director - Midwest USA, Chicago, IL
Managed Chicago and Midwest region sales and marketing initiatives with a team of outside and inside sales account managers with revenue responsibilities exceeding $127million
Increased corporate contracted revenue by 155% through asset re-alignment, strategic focus and structured business planning
Redesigned American Airlines corporate addendum program for increased revenue opportunity in off-line markets resulting in a 250% increase in contracted revenue
Implemented new internal and external corporate and agency review programs, CRM tool, and profiling system for more effective account management resulting in increased revenue and share contribution
Participated in CEO and SVP annual business planning forums for the development of global sales and marketing initiatives and goals
Matthew J. Seymour Page 2
UNITED AIRLINES, Chicago, IL 2005 – 2011
Global Accounts Manager –TMC, Chicago, IL (2007-2011)
Managed $1.7 billion relationships with global travel management companies, including Carlson Wagonlit Travel and BCD Travel, to maximize revenues at minimal cost
Drove significant share premium increase from 1.8 pts to 3.6 pts, within a 12 month period, through a regimented series of key initiatives derived from a structured and comprehensive business plan
Leveraged Corporate Global Account Managers and other key stakeholders within United to improve partnership program performance
Developed comprehensive negotiation strategies that maximized revenues and market share while minimizing cost of sale
Manager-Sales Distribution Strategy, Chicago, IL (2005-2007)
Managed strategic initiatives to lower distribution costs of United’s products and services
Led ongoing discussions with national and super-regional travel management firms to develop industry-leading, value-add solutions to lower distribution costs while improving productivity and content integrity
Involved in Star Alliance taskforces focusing on distribution cost reductions; acted as a distribution strategy subject matter expert to drive projects to successful completion
US AIRWAYS, Arlington, VA 1999 - 2005
Regional Sales Manager, Central & West US, Chicago, IL (2004-2005)
Managed, mentored and promoted a staff of 14 sales manager within the central and western United States and Canada at over 20 airport markets
Oversaw the management of 98 corporate accounts for over $117 million in annual revenues
Responsible for regional and district agency revenues of $463 million
Actively involved in internal and external task forces related to the US Airways/America West merger and Star Alliance sales programs
District Sales Manager, Great Lakes (2003-2004)
District Sales Manager, Detroit, MI (2000-2003)
Account Manager, Chicago, IL (1999-2000)
PERSONAL ACCOMPLISHMENTS
Selected to participate in Leading Leaders, an officer candidate program-Carlson Wagonlit Travel – 2014
Chief architect of internal CRM tool and agency incentive model-Cathay Pacific Airways - 2011
Outstanding Sales Achievement Award-United Airlines - 2008
Developed North America Tactical Field Sales Plan for Caribbean, Latin, Central America, and Florida expansion project - US Airways- 2004
Received “Sales Achievement Award” - US Airways - 2001
Received “Image of Excellence” - US Airways - 2000
EDUCATION
BS, Business Administration, Cambridge International University