Customer Service Representative

MOHAMMED FAHEEM .M

RESUME

#**/**, *.*.* STREET, NEW MOHALLAH PALLIKONDA – 635809

VELLORE DISTRICT, TN Cantact : +91-812**-*****

E-mail : add637@r.postjobfree.com

To pursue an excellent career in an organization which best utilizes

my Skills, Education background and provides me a team oriented work environment which helps me to grow both professionally and individually.

Father’s Name : Late M. Mohammed Ismail

Date of Birth : 31st Mar,1988

Gender : Male Marital Status : Unmarried Religion : Muslim

Nationality : Indian

Languages known : English, Tamil, Hindi, Urdu and Arabic.

B.Sc – Computer Science

Mazharul Uloom College, Ambur (Thiruvallur University)

6 MONTH EXPERIENCE IN AEGIS PVT LTD(BANGALORE).

Customer Service Representative(Airtel Dth

Responsibilities

Inbound Calls related to any assistance in Airtel dth.

Develop and Improve Customer experience by satisfaction and accurate resolution.

Deliver the SLA as per company policies.

Maintaining AHT and document the customer query as per the experience and export feedback to relevant teams.

QUALITY CONTROLLER

5 YEARS EXPERIENCE IN ALTAYAR PLASTIC AT JEDDAH (SAUDI ARABIA) AS A QUALITY CONTROLLER DURATION FROM APRIL 2014 TO JUNE 2019

Responsibilities

Read blueprints and specifications Monitor operations to ensure that they meet production standards

Recommend adjustments to the assembly or production process Inspect, test, or measure materials or products being produced

Measure products with rulers, calipers, gauges, or micrometer Accept or reject finished items

Remove all products and materials that fail to meet specifications Discuss inspection results with those responsible for products

All Specification are Followed by as per our ISO Standard Methods

EXTRA CURRICULAR ACTIVITIES:

National Social Services (NSS)

National Credit Corps (NCC)

Strength:

Good communication and interpersonal skills

Excellent people in handling skills

Good knowledge in problem solving techniques

Self confidence and patient when required.

Ability to lead team

Ability to adapt new environment quicker

DECLARATION:

I hereby declare that all the particulars given above are true to the best of my knowledge and belief.

Place: SIGNATURE

Date: (MOHAMMED FAHEEM .M)

OBJECTIVE:

PERSONAL PROFILE:

EDUCATIONAL QUALIFICATION:

EXPERIENCE

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