Senior Project Manager
SUMMARY OF QUALIFICATIONS
** ***** ** ** **********, last 10 in project management, PMO, scrum master, business analysis, design, mentorship and leadership roles
Delivered systems in the regulatory, survey, eLearning, banking, financial and manufacturing industries
Proficient in Agile Scrum, Kanban and Waterfall project management life cycles
PMP, CSM certified
PROFESSIONAL HISTORY
Senior Project Manager Nov 2019 - current
Thentia
Governance, Risk and Compliance technology – thentia.com
Client-facing roles from customer onboarding, conducting kick-offs, concluding SOWs, communicating progress and risks, resolving issues, to completing phases and securing sign-offs.
Back-office project delivery activities from facilitating scrum events, product backlog refinement, performance monitoring, clearing impediments to championing client’s expectations.
Organized PMO processes upon joining
Senior Project Manager Apr 2014 – Nov 2019
Numeris
Audience measurement of broadcast and on demand media – numeris.ca
Multi-role capacity as project manager, scrum master, business analyst and SME
Implemented a phased-waterfall approach while applying Agile software development practices in a hybrid model
Undertook scoping, cost-benefit and financial analysis during project intake
Created project management plans, schedules, RACI, RAID and requirements documents
Actively participated in requirements gathering, risk management, resourcing, data and activity modeling, change management, gating and reviews
Facilitated daily standups to monitor performance, raise potential oversights, coach team members, and resolve roadblocks
Provided regular status reports, financial reports and conducted status meetings with executive sponsors and product owners
Liaised and negotiated with external vendors
Projects completed:
oFirst-ever successful Disaster Recovery and Business Continuity project
o$1.5M project linking video-on-demand metrics to live broadcast survey data
oSwitched PRI circuits to SIP VoIP organization-wide
oDeployed of a SAS Viya platform
o7 waves, 800+ accounts Office365 migration project in 4 months
oFinal phase of company rebranding project involving 36 work packages.
o$2.2M pilot project delivering a video-on-demand audience measurement service to television broadcast industry members
oPanel Administration Task List – development of an ETL and custom web application for managing outbound call tickets to panel members
oCornerstone Talent Management System – system integration project for Recruitment, Performance and Compensation cloud-based modules
Project Manager and Development Manager Oct 2008 - Nov 2013
goFLUENT
Global eLearning and on-demand Business English Distance Training – www.gofluent.com
Managed the delivery of 15 application development projects ($100,000 to $300,000) on eLearning systems using open-source and .NET platforms
Reestablished the application development process by introducing an Agile Kanban methodology resulting to a 90% on-target monthly release rate
Continuously improved scope, time, risk, quality and communications management processes within a simple but useful project life cycle template that has comprehensible, repeatable, and customizable project tasks
Prepared project status reports and updated release boards on a weekly basis
Reported to the CEO, project sponsors, product owner and key stakeholders on a weekly or as-needed basis for product backlog prioritization, refinement and awareness
Transformed team dynamics to a collegial atmosphere fostering teamwork, accountability and balancing face-to-face and web conference interactions to neutralize drawn-out email exchanges
Designed, customized and implemented features to the company’s Liferay Enterprise Portal like Single Sign On, mobile, ActiveMQ messaging, content management, Adobe Captivate, SCORM-compliant quizzes, SOLR document search, ServiceMix, webservices, DROOLS, scheduling and datawarehousing interface
Utilized Microsoft alternative tools like Google Docs, Jira, Mantis, Gantter, Dia to create project documents
Project Manager 1997 - 2007
Teligent Systems
IT Solutions and Services
Managed software development and integration projects in the range from $50,000 to $100,000 for clients in the banking and financial industries
Performed pre-sales activities like responding to RFPs, solution bundling, high-level project scoping and estimation
Created and progressively modified project management processes, standards and document templates (requirements, time/resource/cost estimates, management plans, risk registers and status reports) to match the company’s current service solutions
Lead, coordinated and problem-solved business, project and design discussions among project members and/or stakeholders with differing requirements or solutions
Maintained project profitability by monitoring and controlling project budget and resources
Engaged key stakeholders regularly to report project progress, manage expectations, deal with conflicting priorities and explore future opportunities
Designed, customized and implemented business software applications related to foreclosed assets management, anti-money laundering, credit card application, consolidated credit facility management, fund remittance, SMS communication interface, group insurance portals, ATM switches and tellering systems to various banking and financial institutions
Utilized MS Project, Visio, PowerPoint, Word and Excel for creating project documents
Project Manager and Department Manager 1991 - 1997
Sony Systems Design Int’l Pte Ltd
IT Solutions and Services
Designed, developed/customized, implemented and managed the MRP, ERP, Material and Material Quality information systems for 11 Sony electronics assembly plants across Singapore, Malaysia, Thailand, Taiwan, Indonesia, Brazil, Korea and Japan
Managed a team size of 10 developers
Managed a second development team of 17 in a concurrent capacity for the Semiconductor Group of Sony International, focusing on production planning and allocation systems
CERTIFICATION
Project Management Professional 2013 - 2022
Project Management Institute, PMP Number: 1679604
Certified ScrumMaster 2020 - 2022
Scrum Alliance, Certificant ID: 1076946
Lean Six Sigma Yellow Belt 2018
GoLeanSixSigma.com: 34343618
TRAINING
Agile Project Management with Scrum
7 Habits of Highly Effective People
Coaching for Challenging Conversations
Data Warehousing In Depth Course
Situational Negotiation Skills
Quality Management System
Interaction Management Program
EDUCATION
Bachelor of Science in Computer Science
De La Salle University, Manila, Philippines