Customer Service Administrative Assistant

Shirley Chambers

**** ******** **. ***. ***

Columbus, Ohio 43232

H: 614-***-**** or C: 614-***-****

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SUMMARY OF QUALIFICATIONS

Over 20 years experience as an Administrative Assistant/Secretary/Receptionist. Skilled in answering multi-line phones and proficient on Microsoft Word, Excel and Power Point. Experienced in designing newsletters, documents, spreadsheets, letters and memos. Excellent attention to detail and customer service skills.

EMPLOYMENT EXPERIENCE

Church Receptionist 2016 to Present

Mt. Olivet Baptist Church, Columbus, Ohio

Answer multi-line phone

Greet customers and vendors and assist them to appointments with Counselors, Teachers and Clergy

Type business letters and memos

Distribute mail, fax, photocopy and file documents

Utilize various office equipment including computers, printers, faxes and scanners

Administrative Assistant/Secretary 1993 to 2014

The Gloria S. Friend Christian Academy, Columbus, Ohio

Greeted customers and answered multi-line phone

Enrolled students K-6

Utilized database software to enter/retrieve information to create customer/student lists

Scheduled business meetings

Prepared and edited Newsletter

Coordinated large mailings by assembling and collating materials

Ordered office supplies

Receptionist/Secretary 1992 to 1993

Nationwide Children’s Hospital, Columbus, Ohio

Greeted customers and patients

Answered multi-line phone

Filed Medical Records

EDUCATION

Franklin University, Columbus, Ohio

Bachelor of Science-Business Administration

Columbus State, Columbus, Ohio

Associate of Applied Science

Secretarial Science/Word Processing

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