Cory Port

***** **** *** ****

Jacksonville, FL *2258

847-***-****

add61a@r.postjobfree.com

Qualifications Summary

Account Executive/Account Management professional experienced working in fast paced environments demanding strong, organizational, technical, and interpersonal skills. Trustworthy, ethical and committed to superior customer service and sales. Confident and well-mannered interactions with individuals at all levels. Detail oriented and ability to multitask effectively. Hunter mentality.

Employment History

Inside Sales Agent/Customer Service Advocate, ADT Jacksonville, FL December 2019

-current

·Sell ADT suite of products and services to new and existing customers

·Upsell existing customers by consultative selling approach.

·Perform consultation with new customers to assess personal security concerns and create tailored solution to address specific needs and concerns.

·Perform credit approval and installation schedule for new client services.

·Central point of contact with customer from sale to installation.

·Assist customer service and retention loyalty departments with difficult customer interactions.

Logistics Coordinator; Bennett International; Jacksonville, FL June 2018 – July 2019

·Managed and coordinated daily shipments (domestic and international) and negotiated rates and special services with all carriers.

·Communicated with customers and carriers on any relevant issues along with resolution.

·Proactively identify problems and act swiftly to implement appropriate solutions while tracing and tracking all shipments.

·Answered, approved, and resolved all billing questions.

Mortgage Loan Originator; Bank of America; Jacksonville, FL July 2017 – April 2018

·Consulted with potential clients on Home Loan Refinancing and Purchasing by discussing desire and needs to obtain correct program match.

·Qualified potential client by performing credit analysis, income verification requirement and debt ratio analysis and then confirm meets lender guidelines.

·Consulted clients on loan details (I.E rate and payment, cash out, etc.) process flow and documentation requirements for underwriting and update on future steps to obtain loan approval.

·Worked with underwriting and client to complete loan process and see through funding.

Mortgage Loan Originator; American Equity Mortgage; Jacksonville, FL December 2016 – July 2017

·Consulted with potential clients on Home Loan Refinancing and Purchasing by discussing desire and needs to obtain correct program match.

·Qualified potential client by performing credit analysis, income verification requirement and debt ratio analysis and then confirm meets lender guidelines.

·Consulted clients on loan details (I.E rate and payment, cash out, etc.) process flow and documentation requirements for underwriting and update on future steps to obtain loan approval.

·Worked with underwriting and client to complete loan process and see through funding.

Project Manager; Tech Service Today; Boynton Beach, FL August 2014 – October 2016

·Worked with sales department to receive detailed instruction on floor plans, and site-specific details per corporate requirements for site build out.

·Located technician or firm to start work of desired stage of project and negotiate cost of services and materials.

·Created final invoice of project details and sign off for accounting.

·Supported field technicians while on site with project questions and or scope changes per corporate.

National Operations Dispatcher; Broker and Transportation Sales; Chicago, IL July 2012 – August 2014

·Booked, tracked, and traced loads while working with sales department and Operations to get the load delivers to its intended point.

·Ensured carrier is set up with company and all required documents are on file and contracts are signed and through approval process.

·Developed new carrier relationships and expand new lanes for company to grow.

·Worked with all load boards to post and book freight.

National Account Manager; Freight Management Inc.; Chicago, IL October 2011 – July 2012

·Cold called Fortune 100 companies and identify transportation needs.

·Worked with Transportation Manager to onboard company with Freight Management and developed freight spend along with common lanes of company and work up and present pricing.

·Developed Carrier base to make sure freight is covered and arrives at designated location on time and with no damage or shortage.

·Researched every company before any presentations to fully understand their business and needs to make appropriate close.

Account Executive Government; Experian Information Services; Schaumburg, IL January 2009 – December 2010

·Performed sales and showed responsibility for growth within multi-million-dollar territory by prospecting, up selling, and cross selling within territory.

·Provided consulting with agencies and government departments on Experian solutions and use for functionality within agency to meet desired needs.

·Performed training with agency so personnel understood capabilities of Experian solutions to ensure satisfaction and strong performance.

·Traveled around United States working trade shows to promote Experian products and solutions.

Sales Executive; Experian Information Solutions; Schaumburg IL September 2007-

December 2008

·Managed multimillion-dollar book of business representing Experian products and solutions.

·Performed monthly consulting calls within book of business to up and cross sell new products and confirm any new pain points client is experiencing.

·Negotiated with strategic pricing to set pricing tiers for client per contract for agreed volumes.

·Conducted online and in person demonstrations of all solutions to best fit clients’ mission and pain points to achieve desired outcome.

Sales Manager; Saddleback Funding LLC; Lake Forest CA; July 2003 – February 2007

·Performed origination of B, C, and D paper loans.

·Managed a team of 28 loan officers to meet production levels.

·Provided input to owner of target areas to market along with purchasing leads in licensed states for team of loan officers.

Loan Officer; Di-Tech.Com; Costa Mesa, CA; March 2001 – June 2003

·Prospected and originated refinance and purchase money loans.

·Worked with borrower from origination all the way through funding.

·Provided any additional information requested to underwriter for loan approval.

·Coordinated title, escrow, and appraisal to meet funding requirements.

Jr. Loan Officer; New Century Mortgage; Santa Ana, CA 1999-2001

·Performed outgoing cold calls to gain interest in a refinance mortgage loan.

·Performed pre underwriting review to confirm within guidelines and obtain interest rate and payment and discuss/sell to client under supervision of Sr. Loan Officer.

·Collected all documentation from clients, confirmed debt to income calculation and loan to value, and submitted file to underwriting for approval.

·Worked with client with underwriting and processing through loan completion or denial.

Accomplishments

Experian Rain Maker of the Year Sales Award 2008

Sales Training Community Involvement

Sales Clinic 1 & 2 Richardson Quick Skills Feed My Starving Children

Negotiating for results Habitat for Humanity

Collaborating for results Palatine Jaycees

Accountability for Success

Zaherren and Freedman sales consulting

Compliance Workshops

Mortgage License State and Federal

Skills

·Customer Service

·Knowledge of CRM management systems

·50 wpm

·Microsoft outlook and word

·Virtual meeting for sales presentations

·I Originate CRM

Federal and State Mortgage License

·Alert CRM

·Logistics Planning

·Siebel CRM

·Rate Mate rate quoting

·Hoovers Business data base

·Internet Truck Stop

·Trans 360

·Pc Miler

·Accounts payable/Receiving

·Problem Solving

·Meeting Project deadlines

·Account Planning and Forecasting

·Get Loaded Posting Board

References available upon request

Contact this candidate