JHOANA

TOLENTINO

+ POSITION APPLIED

Customer Service Rep.

Sales Advisor

Technical Support

+ OBJECTIVE

To obtain an entry level position as CSR that will allow me to utilize the skills that I gained in previous experience and build a long-term career in BPO company.

+PERSONAL INFORMATION

Birth Date: April 20, 1986

Birth Place: Malolos Bulacan

Civil Status: Married

Nationality: Filipino

+CHARACTER REFERENCE

Mr. Jayson Himor

Call Center Department Head

(044-***-**** / 796-2306

Mr. Ryan Tegelan

Concentrix Team Leader

092*-***-****

81 Purok1 Tibag, Pulilan, Bulacan

+63-949-***-****

add60q@r.postjobfree.com

+ EDUCATION

(2017-2019) Completed 2 years Vocational Course of CALL CENTER

MANAGEMENT in Bulacan Polytechnic College, Malolos.

(2002-2003) 1 year of Computer Technology in Bulacan State

University.

+ WORK EXPERIENCE

Convergys-Concentrix

Dec2018- March2020

Outbound Sales Advisor

Cyberpod Bldg Eton Centris corner Quezon Ave. Q.C

Aethelmark Philippines Insurance Agency

June2010-Apr2012

Outbound Call Center Agent

028 Binondo, Manila

McDonald’s- Mc George Food Industries Inc.

Oct2002- Apr2003

Service Crew

Petron North Superhighway Balagtas Bulacan

+ACCOMPLISHMENTS

Honor Roll and Service Award received in Bulacan Polytechnic College.

2019 2nd half part of top Performer (Concentrix)

AVAILABILITY: Immediately

Contact this candidate