Customer Service Data Entry

Maria Rafiq

Email ********@*****.***

Address Abu Dhabi

Phone +971*********

Objective

Aspire for a challenging position to contribute to the company's growth and in turn ensuring personal growth within the organization.

EXPERIENCE

Accounts Internee

Habib Bank Limited Pakistan Feb 2013 to Apr 2013

1. Assisting in accounts opening department.

2. Assisting in remittances and clearing department. 3. Working as a teller in time of need.

4. Issuing and renewing cheque books.

5. Resolve financial disputes raised by the customer service and sales teams. 6. Being a key point of contact for other departments on financial and accounting matters. Admin Internee

University of Lahore Pakistan Jul 2017 to Jun 2018 1. Work with campus coordinator.

2. Arranging daily meetings between faculty members. 3. Preparing faculty attendance Performa.

4. Managing daily attendance record of faculty members on excel sheet. 2

Executive accounts and records

Habib Rafiq Pvt Limited Jun 2018 to Mar 2020

1. Preparing financial statements, reports, memos, invoice letters, and other documents. 2. Answering phones and routing calls to the correct person or taking messages. 3. Handling basic bookkeeping tasks.

4. Filing and retrieving corporate records, documents, and reports. 5. Researching and conducting data to prepare documents for review and presentations by boards of directors, committees, and executives.

6. Helping prepare for meetings.

7. Accurately recording minutes from meetings.

8. Greeting visitors and deciding if they should be able to meet with executives. 9. Using Microsoft office for managing the record of members. 10. Performing office duties that include ordering supplies and managing a records database. 11. Opening, sorting and distributing incoming faxes, email, and other correspondence. Education

EDUCATION

BBA Finance

University of Azad Jammu & Kashmir Pakistan 2011 to 2015 1. Subjects studied.

2. Internship Report

MS Finance

Capital university of science and technology Pakistan 2017 to (continue) 1. subjects studied.

2. Research Work (Theses)

3

SKILLS

• Active Listening

• Adaptability

• Decision Making

• Team work

• Computer Skills

• Interpersonal skills

• Management skills

ACTIVITIES

Trainings:

• E VIEWS 8 and 9 for Research Method in Finance analysis.

• SPSS for Segmentation, Targeting and Positioning. PERSONAL PROFILE

• Linguistic Proficiency: English & Urdu

• CNIC: 823**********

• Availability of phone interview: Any Time

• Visa Status: Visit visa (validity of visa 13 May 2020)

• Date of Birth: 08 June 1992

• Nationality: Pakistani

• Passport no: DE95623

REFERENCE

Naqash Shafqat

Specialist ADNOC Logistics & services

E Mail: ********.**@*****.**

Mobile: +971-**-*******

Contact this candidate