Post Job Free
Sign in

Customer Service Manager

Location:
Balkh, Afghanistan
Posted:
June 28, 2020

Contact this candidate

Resume:

Cover letter

To: Respected Human Resources Office

From: Abdul Aziz

Sub: Application for job

Date 28-06-2020

Announcement Number:

Personal Address 1ststreet of Balkh-Mazar-e-Sharif high way, Afghanistan

Dear Sir /Madam

I am very excited at the prospect of joining your company, exciting and forward-thinking company such as yours. As an experienced I have a long track record of prospecting for clients, presenting effective management and translator at the PLCC and MNBA Company. In addition to these I am also able to offer your company. All these competencies have convinced me that I would be able to work in your company.

I am a self-motivated individual with a positive approach and the ability to lead and motivate others whilst

With my present employer I have been commended for being able to spot issues and opportunities before others, and use robust analytical rigor to frame situations, issues and opportunities in such a way that new perspectives can be found. You will also see from my resume I have a proven track record of increasing in the area of management and translator for all of the companies that I have worked for.

With this covering letter and attached resume, I would like to express my interest in obtaining employment for an entry-level job position. I submit my qualifications and interest in working with your company. I have a Bachelor of (Literature) Degree from the Afghanistan Mazar-e-Sharif Balkh University. It is often said that to operate effectively within a knowledge management and translator environment, one must be tenacious, analytical, and highly dedicated. I want to obtain a full position in a translator institution that will utilize my analytical and knowledge management background. I can assure you that if given this opportunity, I would be pleased to apply my competencies to add value as a member of your team. I would relish the challenge of working for such a high-profile institution and admire your commitment to customer service. Thank you for your consideration. I look forward to you to arrange an interview.

I am enthusiastic to work for organization and sure that you will be happy with my performance. I will be available at +93-774******--- +93-792******. Thank you for your time and consideration

Sincerely

Yours Abdul Aziz

Curriculum Vita

Personal Information:

Initials Name:

Abdul aziz

Last Name:

Abed

Family Name:

F/name:

Abdul jamil

Date of Birth:

1986

Place of Birth:

Balkh

Gender:

Male

Marital Status:

Single

Social Status:

Impartial

Female

Married

Nationality:

Afghan

Afghan ID #:

192724

Native Language:

Dari

Address:

Balkh province mazar-e-sharif Afghanistan

Current Job:

E-mail Address:

add5ti@r.postjobfree.com

Contact #:

(+93)77442012 +93-792******

Educations/Qualifications:

Educations/Grades

Date (Year)

School/University

Location/Country

University

High School

2008-2012

2000-2005

Balkh University literature

Faculty

Nowbahar high school

Mazar-e-Sharif, Afghanistan

Secondary School

1994-2000

Rabat balkh

Balkh provinceAfghanistan

Course

16/11/2003

4/12/2005

Azraksh education center

Mazar-e-Sharif-Balkh province, Afghanistan

School and university certificates are available if required. (Computer and English)

Course’s certificates are as well.

Language Abilities:

Language

Speaking

Understanding

Reading

Writing

Dari

Excellent

Excellent

Excellent

Excellent

Pashto

Excellent

Excellent

Excellent

Excellent

English

Excellent

Excellent

Excellent

Excellent

Computer Skill:

Windows

Ms. Word

Ms. Excel

Ms. Access

Outlook

Reading books

Teaching

Reading magazine

Watching news

Listening to music

Sports

Exchange ideas

Others

Work Experiences:

Position:

Interpreter

Organization:

PLCC, and MNBA Company

Date:

01/03/2010 till 25/12/2013

Location:

Mazar e Sharif and Kabul province

Position:

Admin officer

Organization:

Northern Afghanistan Railway study (NARS)

Date:

27/04/2014 up to 31-12-2017

Location:

Mazar-e-sharif Province

KEY QUALIFICATIONS

• Highly skilled helped in the design, development, and implementation of knowledge management strategies.

• Hands-on experience deployed information management and content management strategies and experience.

• Distinguished key barriers to knowledge management behavioral change as per requirement.

Produced effective change management programs for barriers.

Analyzed business processes interview stakeholders to develop knowledge management programs.

Understand current capabilities by closely working with clients.

CORE COMPETENCIES

A deep understanding of knowledge management in development for communications purpose;

Experience in leading the development of knowledge management strategy and implementation plan;

A minimum of four years of work experience in generating high quality products – communications, documentation and publications – from programmer and advocacy work on the ground, ideally your experience has been gained in development cooperation;

Qualified to at least Master degree level in a relevant field or a proven track record of knowledge management for communications purpose;

Broad knowledge of relevant thematic areas (human rights, urban and rural livelihoods, humanitarian, gender justice, campaign and advocacy);

Experience in working and supporting programmer’s teams to generate high quality documentation and publications for external purpose;

Experience of working in the international development sector is an asset;

A natural networker with substantial experience of building relationships;

Excellent verbal and written communication skills in English and Vietnamese;

Demonstrated ability or experience in finding new creative communications and publications angles;

Demonstrated facilitative skills are a must;

Good understanding of the Vietnamese context.

Behavioral Competencies

Work well in a team and have outstanding diplomatic, social and intercultural skills;

Be able to negotiate effectively among diverging viewpoints; you have leadership skills and experience with coordinating various actors on different levels;

Have conceptual and analytical skills;

A marketing mentality;

Hands on attitude;

Willingness to travel, including into disaster areas during emergency responses.

WORK EXPERIENCE and abilities

Translator tasks

Translates into Dari from English and VS, without revision, complex, technical and sensitive documents covering the full range of the Bank’s work, namely: reports of an economic and financial nature, statements from Senior Management, audit reports, planning and programming documents, project appraisal reports, legal documents, etc.:

Must aim at a high standard of accuracy, faithfulness to the spirit, letter, style and nuances of the original;

Observes established terminology and usage;

Advises on language matters and proposes improvements to the translation process;

Assists less experienced internal and external translators and helps to develop the Department’s terminology base;

Participates in working groups on various issues related to the business of the Bank in general, and that of the Department in particular;

Performs any other duty assigned to him/her by Management.

Organizes day to day schedules and appointments of the Chief of Party (COP) and Deputy Chief of Party (DCOP)

Provide support to senior managers relative to scheduling and preparation of meetings, logistical arrangements, and communications.

Act as principal oral translator for the Chief of Party and other foreign team members and consultants during meetings and for presentations and other communications.

Assist in the preparation of official translations of program documents and other communications materials.

Assist and coordinate with administrative staff on logistical preparations for conference, workshops, meetings and other events of the project.

Manage the filling system for Chief of Party

Assist the Administration Support Officer to coordinate all travel related preparation and arrangements (air-tickets, lodging, transportation, visas etc) of the senior managers and staff (whenever required).

Assist foreign team members with any and all services they and their families may need for setting in and negotiating assistance.

Keep follow-up liaison and update with line agencies as required by DCOP.

Doing the back up for other administrative members when it is required.

Carry out other tasks that may be required by the COP, DCOP and F&O Director from time to time.

References:

Name:

Samiullah froogh

Mobile

+93-797******

Position:

Logistic Manager

Organizations

giz international Organization

Address:

GIZ main office Mazar-e-sharif Afghanistan

E-Mail:

add5ti@r.postjobfree.com

Name

Mohammad Naser Azizi

Mobile:

+93-799******

Position

Admin & Logistic Officer at giz Ins FARM project.

Organizations

GIZ international Organization

Address

Mazar-e-Sharif, Afghanistan.

E-Mail:

add5ti@r.postjobfree.com

Name

Gholam Nabi “Amiry”

Mobile

+93-772******

Position

Zone Manager MTN Telecommunication Company.

Email

MTN Afghanistan.

Address

Mazar-E-Sharif, Afghanistan

Organization

add5ti@r.postjobfree.com



Contact this candidate