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Customer Service Office

Location:
Montreal, QC, Canada
Posted:
June 27, 2020

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Resume:

TANVEER KAUR

****,** ********** **, *********, ON, M9W 6G4 416-***-****

add5m8@r.postjobfree.com https://www.linkedin.com/in/tanveer-jhajj-790152192/ PROFILE

A results-focused, client-oriented individual who can provide a high level of administrative support to enable the smooth running of a busy office. Ability to work under pressure and remain focused during constant interruptions. Skilled in handling numbers, creative problem solving, and team management. Self-motivated, self- directed, quick, and keen learner. A multi-tasker, with excellent communication and customer service skills.

KEY ACCOMPLISHMENTS

Office Organization & Support

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

• Complete and mail bills, contracts, invoices, or checks.

• Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers.

Communication & Customer Service

• Answer telephones, direct calls, and take messages.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

• Effectively handled incoming inquiries from visitors at the front desk, and by e-mail and phone; quickly identified and followed up.

• Provide a high standard of service to customers. Computer Proficiency

• Proficient in Microsoft Word, Excel and Advance Excel.

• Familiar to work with Sage accounting software, Outlook, Twitter & Facebook. WORK HISTORY

Cashier, Saloni Beauty Salon, Etobicoke, ON 2020

General Labor, Intra Pac, ON 2018-2020

Supervisor/Cashier, Gautam Collection, IN 2017-2018 EDUCATION

Business Management Diploma, Humber College, Toronto, ON April 2020 Coursework

-Leadership -E-commerce -Entrepreneurship -Operations Management

-Business Law -Business Finance -Professional Selling -Human Resources Administration

-Computerized Accounting -Financial Accounting -Microeconomics -Principal of Management

-Business Computer Applications

Certificate course in basic computer, HarGobind Institute, IN 2018 Bachelor of Science, L.R.DAV. College 2014-2017

Coursework

-Chemistry -Physics -Mathematics (Calculus, Statistics & Algebra) Professional

Developmen

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WHMIS Valid Driver’s License with

clean abstract Microsoft Office

Training Associate Member

OACETT.



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