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Manager Customer Service

Location:
Accra, Greater Accra Region, Ghana
Posted:
June 27, 2020

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Resume:

NINSON FRANK ADJABENG

P. O. BOX *****

ACCRA-NORTH GHANA

TEL: +233*********

EMAIL: add5kx@r.postjobfree.com

SUMMARY: I am a hard-working warehousing, procurement and logistics professional with 14years of experience in running the efficient operation of company warehouses, purchasing and logistics department. Who seen and run the supply chain department as a Strategic Cost Saving department rather than a cost Centre, through effective and strategic Purchasing/Inventory from the right supplier, the right source, at the right price to the right place at the right time.

SKILLS

Inventory management, warehouse management, team player, negotiation skills, problem solver build effective working relationship, Microsoft program and system. Leadership skills and decision making skills

WORKING EXPERIENCE

Establishment MAWUMS LTD

Period JANUARY 20202 TO DATE

Position PROCUREMENT MANAGER

To be responsible for the procurement of various materials for project sites and Quarry and logistics, develop new supplier and sourcing channels.

Conscientiously implement the procurement management regulations, purchase in strict accordance with the procurement plan, achieve timely and applicable, and reasonably reduce the material backlog and procurement cost.

Familiar with and master the market situation, according to the principle of comparison, the appropriate choice of quality and cheap products purchasing. Pay attention to collecting market information and feedback market price and relevant information to department leaders in time. Arrange the purchase order reasonably.

Timely and fully channel with the demand department, enhance the mutual cooperation between the purchase department and the demand department, assist the warehouse keeper to check and put the purchased items into storage, and match the purchase tickets and timely report.

.Proactively drive enforcement of strategy, identification and realisation of savings opportunities to create a competitive advantage for the business and mitigate supply risks.

Supplier governance initiatives and relationship management through regular reviews, visits and supplier audits. Perform supplier business, financial reviews on quarterly performance and strategic business direction. Analyse issues at supply market level and supply chain level.

Working on the tendering process for obtaining goods or services, and participating in bidding process

Proactively drive enforcement of strategy, identification and realisation of savings opportunities to create a competitive advantage for the business and mitigate supply risks.

Discover profitable suppliers and initiate business and organization partnership

Collaborating with staff, other departments, project heads and decision makers to share information, solve challenges and clarify management objectives.

Negotiate supplier agreements and maintain improve commercial vendor base

WORKING EXPERIENCE

Establishment GEODRILL GHANA LTD

Period MARCH 14, 2018 TO 31 AUGUST2019

Position STORES SUPERVISOR FRANCOPHONE WEST AFRICAN

(MALI, IVORY COAST AND BURKINA FASO)

Job description

Keeps inventory at adequate levels to meet operating requirement

Approving site requisition for yard and various job site in a timely manner

Review all purchase request and quote before operation manager approval

Supervise and train store and procurement personnel, also all daily activities in the supply chain department to achieve company objective

Promotes safe working practices and maintain a safe working environment

Safeguard inventories against losses by employing adequate security measure

Set up stores facilities and storage/handling in a way that minimizes potential damage

Organizes and direct effectual cycle count and quarterly inventory count

Retain proper record of good held on consignment

Review and approves all daily inventory transactions

Ascertain that the GP inventory is updated daily for all transaction for that day

Prepares and submit report as and when required

Follow company procedures and recommend amendment as required

Perform other duties as assigned

Reporting and tracking supplier issue on non-conformance

Regular communication with suppliers on specification, delivery and price, negotiation on quote for best value for money in win-win negotiation

Raising of purchasing order in GP and forwarding to vendor for supply of goods and service and also sending out tendering document for a potential supplier

Expediting of goods and service from vendor, and also advising the internal request on the status of goods.

Running of procurement report for top management decision making

Liaise of clearing agent from the various point of entry

Handling and submitting invoice for payment for item cleared

Chasing of permit for clearance from government agency

Update of import tracker and filling of import document

Coordinating clearance procedure at the port of resident and customer procedure

WORKING EXPERIENCE

Establishment EXPRO OILFIELD SERVICE GHANA LIMITED

Period APRIL 1, 2012 TO MARCH, 1 2018

Position SENIOR WAREHOUSE /PROCUREMENT SUPERVISOR

(PROJECT STORE, GABON, IVORY COAST AND SENEGAL)

Job description

Be responsible for the operation and, security of the organization warehouse.

Liaise with the operation department and workshop supervisor with regard to activity level and demands for operational equipment to ensure allocated resource can be in place.

Managing daily receiving and issuing of spares physically and system transaction.

Computerized stock control and daily updating of transaction used to maintain a cost effective level with SAP warehousing, inventory and purchasing management system

Stock check-random and full.

Control and ordering spare required for maintenance of tool and equipment in onshore and offshore.

To participate and attend regular meeting to discuss operational base issues and share update on the latest company policies, structure, plans, technologies and safety related topic

Practice cost effective mode of transportation for exportation and importation of rental, sale assets and inventory

Track all company and third party shipment, provision of update on a weekly basis

Declaration package and handling of dangerous by air, sea and road

Sourcing of spare for product line

Chasing of exemption letter for imported goods from GNPC through Tullow Ghana

Chasing of permit for clearance from government agency

Running of open purchase order in sap, review and update until closed

Create of purchasing requisition and purchasing order on Sap

Reporting and tracking supplier issue on non-conformance and import related issue on quality on E-track

Regular communication with suppliers on specification, delivery and price negotiation on quote.

Analyses sale force for various contract project and reporting revenue for each month

Analyses total inventory report and also advise any slow moving of stock in various warehouse.

Solving any problem regard to invoice on read soft payment system.

WORKING EXPERIENCE:

Establishment MANTRAC CAT GHANA LTD GOLDFIELD SITE

Period November 1, 2010 to Febuary, 28 2012

Position INVENTORY OFFICER

Job description

Coordinating with shippers and knowing delivery

Coordinating supply of part for machine maintenance

Coordinating and monitoring of fleet arrival and dispatching

Prepare scheduler of planned maintenance for machine

Updating of customer backorder report and lead-time of part arrival

Updating customer and management on fast moving part which is

Not consignment stock to be added as consignment stock

Sale analysis report

Inventory control

Develop strong and strategic relationship with key customers

Establishment MANTRAC CAT GHANA LTD

Period August 2007 to November 1, 2010

Position WAREHOUSE OFFICER .

Job description

Issuing of part to internal and external customer

Receiving of shipment/cargo

Breaking bulk

Inventory Control

Distribution/transporting of goods to branches

Filing of document

Service profitability /sales analysis report.

Establishment BUILDER’S METAL WORK

Period 1 September 2006 to August 2007

Position purchasing officer in charge of local purchase

Job Description

Procurement of Goods and Services

Sourcing for potential supplier

Prepared monthly procurement budget

Inventory Control

Preparation of Orders (Local & Overseas)

Educating user department of new product into the market

Expediting and monitoring of delivery time

Preparation of payment schedules

Preparation of monthly reports on purchase

Establishment AKOASE S.D.A JUNIOR SEC. SCH

Period 3 November 2005 to30th August 2006

Position SUBJECT TEACHER

Job Description

Preparing of lesson note

Marking of class exercise work and assignment

Preparing of capitation grant

Teaching of religious and moral education

Establishment UNITED ALUMINUIM PRODUCT LTD

Period January 2001 to30th September 2002

Position ACCOUNT CLERK/STORE KEEPER

Job Description

Issuing of receipt to customer

Inventory control

Issuing of material to internal/external customer

Filing of document

Service Profitability/Sales analysis report

EDUCATIONAL BACKGROUND & QUALIFICATION

INSTITUTION QUALIFICATION

Kwame Nkrumah University of science& technology BS in Business Administration (Logistic and supply chain management)

Takoradi Polytechnic HND Purchasing & Supply

Aggery Mem. Zion Sec School Senior Secondary School Certificate

Training AND COURSE ATTANDENT

Training on dangerous goods by air and sea (Aqua Terra)

Course on Expro Advance Leadership Programme (Ken Sturgeon training –business management)

Course on store management (at Management Development and Productivity Institute)

Training system analysis program in saps inventory, sap warehouse, sap purchasing management and saprat assets management.

Training on material handling equipment (forklift and telehandle machine) by Agyle

Safety training

Communication styles (by unatrac international)

Course on fire warden (by Gideon Fie Mantrac Ghana)

Training on defenses driving (by Josem consult limited)

COMPUTER LITERACY:

Ms Word, Ms Excel, Ms Power Point, Manpro Inventory Software, Pronto software, SAP inventory management system, SAP warehousing management system and sap purchasing management system, SAPART logistic management, Read soft payment system, and Microsoft Dynamics Great Plain

ACHIEVEMENT:

Training of francophone personal on basic inventory control and managing effective warehouse system.

Cost avoidance of $100000 on spare part on Anadarko Project.

Achieving of 96% for stock count for the period of 2013/2014 financial year for Expro gulf Ghana stores. 1% over Expro Group target of 95%, fist in west and central Africa.

Reset up of Expro worldwide Port Gentil Gabon warehouse.

Reconciliation of client invoice, to retrieve all outstanding invoice not paid.

Assisted in achieving a purchasing target in 2005 in the month of February, March, August and November at Builder’s Metal Work

Have knowledge in first aid, basic fire fighting response, mine rescue etc.

VALUES: Honest, Integrity, Loyalty

STRENGTH: Builds Effective Working Relationship, Team Player, Problem Solver, and Skilled at adding values to business opportunities and highly results oriented.

PERSONAL DATA

Name : Frank Adjabeng Ninson

Date of birth : 11 november1981

Marital status : Married

Sex : Male

Nationality : Ghanaian

REFEREES

Mr. Justice Bryon Eshun

PROCUREMENT AND STORES SUPERVISOR

GEODRILL GHANA LTD

ACCRA

TEL: +233*********/+233*********

Email:add5kx@r.postjobfree.com

Mr. Daniel Mussa Maganiko

STORES AND SUPPLY SUPERVISOR

GEODRILL GHANA LTD

ACCRA

TEL: +233*********

EMAIL: add5kx@r.postjobfree.com

Mr. Kingsley Agyekum

COUNTRY MANAGER

EXPRO GULF/OILFIELD SERVICE

NEW AMATAKORADI

TEL: +233*********

EMAIL:add5kx@r.postjobfree.com



Contact this candidate