Director of Human Sources
Resume:
DIRECTOR OF TALENT AND PEOPLE OPERATONS
Strategic and Innovative Human Resources Leader with 16 years of experience, and a proven ability to integrate human resource strategy to achieve overall business strategy. Results include start-ups, improved employee morale, excelling in fast paced environments, and high growth operations. Excellent leader with innovative strategies to promote accountability and awareness around Diversity and Inclusion. Willing to Travel 75%
HR QUALIFICATIONS
Human Resources Development
Employment & Labor Law
Performance Management
Employee Engagement
HR Metrics & Analytics
Training and Development
Talent Management
Succession Planning
Total Rewards
Diversity and Inclusion
Workforce Planning
Employee Relations
PROFESSIONAL EXPERIENCE
Founder and Principal
RACES LLC (Raising Awareness Concerning Equity and Stereotypes) 02/2020 – Present
Diversity, Equity, and Inclusion ( DEI ) expert providing business consulting, strategic planning, and training.
Highly interactive and customizable for your target audience Business/Education/ Human Resources/Police Departments – Virtual Training Available
Director of Human Resources
Community Behavioral Health Center, Beachwood, OH 10/2019 – 01/2020
Provided ongoing performance guidance to management (coaching, counseling, career development, disciplinary actions)
Reviewed and evaluate CBHC policies and practices to ensure compliance with federal and state laws.
Administered HR policies and procedures; monitor record-keeping for Joint Commission reporting; and maintain employment status reports for payroll, productivity and/or compliance purposes.
Worked with management to review employee performance and disciplinary actions and consult on compensation.
Supervised all recruitment and onboarding activities including applicant sourcing, vetting and background checks; offer letters and employment contracts for salaried and contracted services; preparation of new hire packets and benefits enrollment; and employee orientation and training.
Supervised all other HR activities including benefits administration; workers’ compensation claims, unemployment requests and leaves of absences; and exit interviews with employees who leave CBHC.
Served as Client Rights Officer.
Director of Human Resources
University Hospitals Rehabilitation Hospital, Cleveland, OH 03/2017 – 03/2019
Served as HR Leader who advised the CEO on strategic projects, and departmental issues. Ensured efficient management of recruiting, employee relations, benefits, and conflict resolutions. Maintained high level of confidential information. Supervised payroll (and backup) and administrative staff.
Accomplishments
Decreased 50 percent turnover rate, by developing improved strategic hiring practices, and removing poor performers, resulting in 23 percent turnover rate in 6 months.
Saved company $40,000 per month in agency fees, and overtime cost by securing direct hires for critical positions.
Implemented a five day new hire orientation program for all staff that increased knowledge of company resources and job readiness. Presented during monthly orientation.
Achieved 100% HR Compliance during Joint Commission Stroke Survey, resulting in facility becoming 2nd in state to achieve Stroke Certification.
Championed change management by improving employee morale creating employee recognition programs and employee events, and leading organization culture change.
Director of Human Resources (Multi-Site)
Personal Home Health Care Cleveland, OH, 07/2015- 12/2016
Planned, organized, and controlled all Human Resources activities for Multi-State Healthcare facilities in (OH and PA). Advised managers and staff on Federal and Local Laws
Accomplishments
Initiated revision of outdated employee handbook and developed new HR policies and procedures
Negotiated with insurance companies for Benefits Plan, to ensure best rates annually.
Established and researched salary ranges used to effectively negotiate employment offers.
Collaborate with managers on forecasting needs, and ensuring a strong talent pipeline.
Sr. Talent Acquisition & Business Partner
hCENTIVE Healthcare IT, Reston VA 03/2014-06/2015
Full-lifecycle recruiting in Information Technology, with Global Operations. Sourced on a variety of technical and leadership roles, and reviewed profiles against position requirements for submission to hiring managers. Managed third–party vendor selection and negotiations. High Growth Operations working with leadership teams to ramp up 95+ new employees in just 3 months, with team of two recruiters. Managed annual recruiting budget. Maintained applicant flow log for Affirmative Action Plan.
Sr. Technical Talent Manager
Cynergies Solution Group, Cleveland, OH, 09/2012- 03/2014
IT Staff Management for multiple industries; Manufacturing, Financial, Energy and Utilities, Retail Healthcare, and Insurance. Initiated creation of a 78 page new hire training manual for new Talent Acquisition Specialist, improving business results. Analyzed and negotiated placement contracts to reduce contract expenses. Advised CEO, and COO, on Local, State Regulations, and Federals Laws.
Talent Acquisition (Contract)
Alliance Staffing Solutions & The HR Department, Cleveland, OH 08/2011 - 09/2012
Conducted Full-lifecycle talent acquisition processes for Legal, Retail, and Hospitality industries, using recruiting strategies. performed duties and responsibilities in nationwide and international recruitment and compensation for multiple clients. Managed implementation of the applicant tracking system transitioning the company towards 100% automation of recruiting and hiring.
Human Resources Manager
S&P Data, Cleveland, OH, 10/2009 – 07/2011
Hired to manage recruitment and human resources for start-up Call Center. Achieved building company from an empty call center, into a full-scale operation with 300+ employee center. Created and implemented hiring policies, procedures, to support company’s long-term growth and expansion and resulting in process improvement. Managed ER issues, assisted with employee counseling, discipline, and grievance handling. Conducted Termination and RIFs for low performance and obligatory business needs. Prepared weekly recruiting reports. influence Encouraging statistics
Director of Human Resources/Project Manager
RNR Consulting, Cleveland, OH 03/2005 - 05/2008
Researched, established and directed a new HR Department with 2 direct reports, for a consulting firm serving Government, (Transportation) operations. Administered compensation packages. Managed all policies, strategies, guidance and implementation for Human Resources Development strategies. As Project Manager role required onsite engagement at client site. Key responsibilities included but not limited to: Sourcing consulting opportunities & developing comprehensive portfolio responses to RFPs. Gathering business requirements, and developing custom project methodologies, work plans, and deliverables. Business process analysis, gap analysis, reengineering, & KPI development.
EDUCATION, CERTIFICATION & AFFILIATION
Master’s Degree, National University, Human Resource Management
Bachelor’s Degree, Cleveland State University, Psychology
Human Resource Management Certification, George Mason University
Diversity and Race Relations – Certificate of Completion
A New Understanding of Workplace Diversity and Inclusion – SHRM Certificate of Completion
Member – Society of Human Resources Management (SHRM); Ohio Diversity Council
TECHNICAL SKILLS
MS Office Suite, HRIS; Workday, Brass Ring, ADP/WFN, Kenexa, Taleo, AllScript, SAP, Kronos, Okta
Contact this candidate