Sara Farzaneh, MSCS, CSM, SCA.

Mobile: 786-***-**** Email: add5j1@r.postjobfree.com

https://trailblazer.me/id/sfarzaneh

Qualifications Summary

Self-motivated Agile Project Manager/Delivery Manager with over 12 years of experience in leading system migration, software development, Salesforce implementation and integration projects with a variety of technologies. Expertise in Waterfall framework, and Agile values and principles. Experience scrum master with strengths to perform as a servant leader.

Core Functional and Technical Skills

Project Management: Waterfall, Agile, Hybrid Business Analysis and Design

QA: Alpha, Beta, UAT, and Post Production Change Management, BPI, BPR

Agile values and principles Salesforce delivery and implementation

Office 2016, Visio, MS Project, UML, CMAP SOW, BSR, DRD, Epics/user stories/use cases

Professional Experience

Lennar Corporation, Miami, FL - Sr. Project Manager/BPM & CM Practice March 2018 – Present

Charged with spearheading Lennar’s program and project management office in an effort to corporate strategies. Accountable for driving and promoting the adoption of Agile values and principles by implementing Scrum and Scrum ban methodologies across organizations in Lennar’s Miami office.

Led the end to end delivery of a Salesforce projects which involve planning, assessment, design, developing, integrating, testing and deploying a Salesforce for Service Cloud and Sales Cloud for 39 Business divisions

Delivered a CPQ solution implementation, providing day-to-day management and oversight to the portfolio

Facilitate Agile workflow processes and served as the Scrum Master (using Agile tools Version One, JIRA, ServiceNow) to deliver projects and address customer needs

Lead virtual teams in Agile environment during full cycle of Salesforce deployment while developing new skills to team members in order to ensure up skilling during their participation in projects.

Selected and recommend engagement frameworks and templates responding to unique business cases. Conversion rate: 65%.

World Fuel Services, Miami, FL - IT Program Lead May 2016 – March 2018

Represented the World Fuel Services ’s technology group by engaging in multi-million dollar project for clients across multiple geographies. Development, implementation, and roll out methodologies, frameworks, and templates to improve likelihood to acquire new clients and new business opportunities

Led integration of an acquired company’s POS and ERP. The system was implemented using new technologies like Angular JS, Cassandra, AWS and Oracle e-Business Suite, with automation testing using Cucumber.

Led implementation of a direct debit solution for multiple countries and continents across WFS companies. The XML based solution included drafting customers on the due-date of the invoices, in order to reduce the cost of accounts receivable

Delivered optimal solutions leveraging best practices and consistently delivering client value while increasing Salesforce revenue through active engagement in client management.

Sara Farzaneh, MSCS, CSM, SCA. (continue)

Mobile: 786-***-**** Email: add5j1@r.postjobfree.com

https://trailblazer.me/id/sfarzaneh

ABB Optical Group, Coral Springs, FL – IT Project Manager/Scrum Master March 2015 – April 2016

Collaborated with Marketing and BI to create knowledge management shared drive to store all collaterals. Extensive expertise in managing multifaceted projects ranging from development and migration of custom developed software and systems, infrastructure and data migration, and business optimization projects including process improvement and re-engineering., and P&L/finance for the Project Management Practice.

Managed Sonic Queue Migration project with the objective to monitor the health of ecommerce communication to the Sonic Queue product. Project delivered on time within scope

Successfully implemented environments for QA and UAT and production processes, on time and within the budget with KPI of 85%

Proposed and facilitated adoption of Agile principles with emphasis on Scrum methodology and tools

Parallon Workforce Solution (HCA Client) Sunrise, FL – IT Project Manager April 2014 – March 2015

Led the development and implementation of “Workforce Solution”, a staffing management and CRM solution for 15 divisions

Proposed, planned and developed improvements to the Service Desk by driving the project centric activities and milestones for End-users Operating Systems Migration project

CT-Miami, Miami, FL – IT Project Manager March 2013 – March 2014

Analyzed the requirements for an ERP Solution that provided the most effective outcome for the organization by replacing non-integrated, static software with one completely integrated with Microsoft Dynamics ERP system

Delivered an efficient solution for QC barcode scanning. Worked closely with the QC team members to assure meeting their demands. Consulted and collaborated with vendors to design the template, replace the equipment, train users and monitor the effectiveness.

Meals2Go.com/1EPOS.com, Birmingham, UK – Business Analyst October 2008 – February 2013

Supported all aspect of requirements gathering, functional testing, and implementation

Increased departmental efficiency by 25% and reduced operational costs by automating several routine database management tasks and acted as Technical Advisor providing expert guidance to help desk staff.

Improved IT Help Desk system and ticketing systems. Increased user satisfaction and management tracking and reduced risks by implementing “Jira Service Desk Application”, driving the project plan, and tracking the tasks and milestones.

Academic Background

Master of Science Computer Engineering Systems - University of Halmstad, Sweden 2008

BS Computer Science - Azad University Of Mashad, Iran 2004

Certifications

Certified Scrum Master (CSM)

Salesforce Certified Administrator (SCA)

Trailhead Mountaineer

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