NIKITA
STYLE EXECUTIVE
RENAISSANCE RACE COURSE
BANGALORE - 560001
Address- 274/42 –A, Second Street,Rajendra Nagar, Lucknow-226004
Hotelier with good learning capability and experience in Housekeeping operations.
Mobile: + (91-998*******
E-mail: add5h9@r.postjobfree.com
Knowledgeable and skillful Housekeeping Executive with experience in managing the operations of the hotel to ensure product quality standards are met and ensuring that optimum service areprovided to guests. Future-looking vision and able to envision and execute a strategy with discipline and effectiveness.
KEY COMPETENCIES
Planning and Organizing
Manpower Management
Inventory Management
Procurement
Budget Management and Forecasting
Quality Control and Assurance
Customer, Public, and Guest Relations
Cost Control
Training
5-star luxurious Hotel Experience
KEY LEADERSHIP INITIATIVES AND FOOTPRINT AS HOUSEKEEPING PROFESSIONAL
Currently working with Renaissance bangalore race course by Marriott as STYLE EXECUTIVE
Housekeeping Executive- ITC Fortune Vallabha, Hyderabad January 2018-june2019
Operational Challenge:
Leading the team after EHK.
Ensuring smooth operations and complition of desired goal by mangement.
Look after all cleaning and housekeeping operation of guest floors and public area.
Ensure reports, files, records and documents of the department .
Dealing with all inventories of housekeeping.
Lead the team in various fuctions and occassion held at hotel.
Housekeeping Supervisor- Clarks Shiraz, Agra, Uttar Pradesh June 2017– January 2018
Operational Challenge:
Keep a record of guest supplies and chemical consumption to cut down theft, misuse and spoilage.
Inspecting floors and public areas to ensure operational goes successful.
Responsible for linen inventories.
Taking care of Annex (Staff Accommodation).
Handling Lost and Found, linen room operation, minibar, guest supplies and Desk.
Deal with contractors and supplies for respective jobs to be completed on time.
Organizing training sessions by EHK.
Preparing reports and various documentation, filling and book keeping.
Being a part of installation of new Room service directory.
Hotel Operational Trainee – Hotel Clarks Shiraz, Agra May 2016 –May2017
Operational Challenge:
Organizing and conducting practical and theoratical training programmers, to enhance skills and motivational levels as part of training for departmental team member.
To monitor HK staff punctuality through attendance/leave registers, appearance, and standard of performance.
Prepare various reports and documents for Central Housekeeping Desk, Linen room, Floors Etc.
Raise and follow up of Work orders.
Computing of reports, inventories, registers and records for more effective work.
Handing minibar and guest supplies and ensure cost control.
Handling Lost and Found.
Handling desk.
Inspecting guest and public areas on a regular basis to ensure that furnishings, facilities and equipment are clean and in good repair and making recommendations for the upkeep of the same.
Lead the team for Diwali, Tourism day, Christmas, New year, Holi and World Environment day decoration.
Other Work Experience:
Receptionist (part time) at The Yellow Chili Restaurant from 19 Oct 2013 to 27 Oct 2014.
Executive – Operations in AEGIS Ltd. From 23 Jan 2010 to 18 may 2012.
Star Performer for the month of march 2011 in AEGIS Ltd.
ACADEMIC BACKGROUND AND CREDENTIALS
B.Sc. in Hotel and Hospitality Administration from IHM Lucknow (2013- 2016) with 71%.
Diploma Certificate course for Food Production conducted by IHM Lucknow.
Intermediate from U.P. Board
High school from U.P. Board.
Industrial Training:
Hotel Le Meridian, Jaipur
Professionally skilled, industrially exposed and learned job etiquettes in respective department Front Office, Food and Beverage Service, Food Production and Housekeeping.
Trainee Stewardess in Food Production Service Department at Genesis Club Ltd. From 16 may 2013 to 30 may 2013.
Awards and Appreciation
Star Performer for the month of march 2011 in AEGIS Ltd.
ABILITIES AND QUALITIES
Quick learning and self starter
Analytical thinking
Excellent interpersonal communication skills
Positive attitude
optimistic
Adoptability and adjust according to situation
Taking initiative and independent decison to work by own with a positive attitude
Leadership quatlity :- lead a team of 20-25 in a department
Hobbies and Interest:
Internet browsing to keep myself updated about the world
Spending time on social media
Hanging out with friends or alone travellar
Love to visit historical places.
Listening music and watching movies which bring a lot of joy
Make different art and craft items :- refreshment to change mood
Reading novels
Writing sayari (as you know i belong to city of NAWABS)
PERSONAL DETAILS
Date of Birth:- May 4, 1989
Gender:- Female
Nationality:- Indian
Father’s name :- Mr. Suman kant siddhartha
Mother’s name:- Mrs. Krishna
Computer Proficiency: Advance in MS-OFFICE,
Linguistic skills: Can converse, read and write in English and Hindi.
Declaration:
I confirm that information provided by me is true to the best of my knowledge and belief.
(NIKITA)