Customer Service Sales

Luzviminda S. Ramos

Address: *st flr Rm *** Bldg. 13 Bin Mamhoud

Mobile : 33115977

Email: add5cn@r.postjobfree.com

Position Desired: Beauty Advisor, Sales Associate, Receptionist, Secretary, Admin, Cashier, Customer Service

Career Objectives:

To develop and use my skills, as well as to be able to contribute to the organization which will provide excellent opportunities for my career advancement and personal growth with the company through hard work, full dedication and never-ending loyalty.

Work Experience:

*Beauty Advisor at Qatar Luxury Co. (Chalhoub Group) – the largest retail operator in the Middle East.

May 12, 2014 – June 30, 2020

Provides good quality Customer Service by providing product knowledge, recommending products to suit customer’s needs; meeting sales target; keeping up to date with new product/new collection.

*Beauty Advisor, Sales Assocoiate and Cashier at Salam Studio and Store (Designer Dubai Outlet Mall(brand)- Wafi Showroom) – one of the Middle East Region’s oldest and leading retailer of best known brands;opening the latest in luxury,design,apparel,fashion,perfume, cosmetics, etc.

December 24, 2010 – December 20, 2013

Ensures satisfaction of customers by providing product knowledge, features and benefits of each product; manages and maintains stock reports and order forms; participates in all programs and procedures that drive sales and eventually achieve both individual and shop target. Responsible for day to day transactions.

*Beauty Advisor, Sales Associate and Cashier at LandMark Group of Company ( City Life Style Concept- City Center/Centerpoint Doha, Qatar)

July 2007 – September 15, 2010

Head Department of cosmetics and perfumery section who maintains the stock level on the floor; responsible in Sales Report order form; Store and Department target and Shop target. Head Department of fashion accessories such as fashionable bags, wallets and sunglasses who maintains the stock level; responsible in making sales report and merchandising, awareness to promotional items and correct pricing; ensures customer satisfaction by providing product knowledge and good quality service to achieve the store department target. Recieves payment through cash or card or vouchers.

Seminars/Training Attended:

*Brand Roxy, Lanvin, Vancleet + Artels ( Creation Allexandre Miya Paris)

Grand Regency Hotel Doha Qatar

August 29, 2008

*Retail Maturity Model

Centerpoint Al Asmakh Mall Doha, Qatar

June 17, 2009

*Customer Relationship Management( CRM )

Unwelling the mystery Centerpoint Al Asmakh Mall Doha, Qatar

August 20, 2008

Skills and Capabilities:

*Excellent Team Player, Computer Literate

*Selling and Serving People

*Enjoys working in meeting qoutas, and other target goals

*Keeps updated on Visual Beauty Concern and trends

*Willing to learn and expects to learn advancement/multi-tasking

Educational Background:

Tertiary: Computer Secretarial

InfoTech world Computer College

(1997-1999)

Secondary: Rizal High School

(1994-1995)

Elementary: Pasig Elementary School

(1989-1990)

Personal Data:

Nationality: Filipino

Gender: Female

Civil Status: Single

Religion: Catholic

Languages: English, Filipino

Character Reference:

Available upon request

Luzviminda S. Ramos

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