KLEEN RYAN DERECHO
Contact Details:
Email Add:
add4zc@r.postjobfree.com
Contact No.:
Languages:
Filipino - Mother Tongue
English – Fluent (Spoken & Written)
Hobbies:
Playing with Volleyball
Watch movies
Play with my pet dog (Stark) and feeding
my fishes (Copper & O’neil)
Reading Books, News and Articles
Education:
San Agustin Institute of Technology
Bachelor of Science in Business Administration,
Major in Human Resource Development
Management
(2016)
Skills:
Computer Literate: MS Office
Adept with applicant database system
Customer service skills.
Multitask and Good organizational skills
Accepts responsiblity and able to work
without supervision.
PROFESSIONAL SUMMARY
A graduate of Bachelor of Science in Business
Administration major in Human Resource
Development Management. Has a strong
dedication to work and assures 100 percent of
service. To obtain a full time position in a
multinational organization that offers professional working environments and enables me to grow
while meeting company’s standards.
Work Experience:
Four Direction Technical Services LLC
Feb 10, 2020 - April 5, 2020
Dubai – UAE
Job Title: Office Clerk cum Hr Assistant
Perform administrative work,
maintaining files and sorting mails
and E-mails for the HR Department
Handles petty cash, vouchers, and
reimbursements.
Handles/ collecting time cards,
attendance from the labour camp.
Preparing invoices, cheques
VV Security Agency
Sept 14, 2018 – Feb 3, 2020
Valencia City- Philippines
Job Title: HR Branch Assistant
Enter employment data into
computer database.
Assist recruitment of potential
applicants based on experience,
skills and education.
Manage Office Petty Cash, expenses
and billing cycles.
Keep stock of office supplies, place
orders when necessary and ensure
the stock is available at any given
time.
Visit Banks on a regular basis to
deposit cheques if any.
Manage front office desk
(Reception), looks after visitors,
phone calls (transfers them as
necessary) and correspondence (e-
mail, letters, packages etc.).
Manage travel arrangements /
appointments etc. for the upper
management.
Generate Bio-metric access
attendance report on monthly basis.
Robinson’s Retail Holdings, Inc.
Dec. 28, 2017 – July 2018
Hagkol, Valencia City, Bukidnon
Job Title: Sales Associate (Levi Strauss & Co)
Greet and direct customers.
Provide accurate information (e.g.
product features, pricing and after-
sales services).
Answer customers’ questions about
specific products/services.
Conduct price and feature comparisons
to facilitate purchasing.
Cross-sell products.
Ensure racks are fully stocked.
Manage returns of merchandise.
Coordinate with the Retail Sales
Representatives team to provide
excellent customer service (especially
during peak times)
Provide customer feedback to the Store
Manager.
Stay up-to-date with new
products/services.
Go an “Extra Mile” for customers and
close a sale.
Weekly meeting with sales team.
Physically ready, since the shifting
schedule is also varied.
Tomahawk Veterinary Services
July 15, 2017- December 10, 2017
Valencia City, Philippines
Job Title: Sales Associate
Welcome customers to the store and
answer their queries over the phone.
Exceed monthly sales goals by going
extra mile to drive sales.
Provide the perfect service experience for
every customer.
Maintain in-stock and presentable
condition assigned areas.
Keeping an eye on inventory levels and
re-stock shelves as needed.
Educate customers about current
promotions and advertisements.
Stamp, mark, and tag prices on
merchandise.
Contribute to team's daily sales goals
Make suggestions on ways to improve
sales and boost revenue.
CONVERGYS
Oct 2016 - May 2017
IT Park, Cebu City, Philippines
Job Title: Customer Support Associate
(HealthCare Sales)
Greeting customers in a friendly, professional
manner while efficiently and accurately
verify patient demographics to obtain a
complete and accurate medical, surgical
history and medications.
Enter all patient data into electronic medical
record within a timely fashion
Answer all incoming phone calls and follow
up with outgoing phone calls to member
patients.
Advising member patients of outstanding co-
payments
Cancelling members patients’ plans upon
their request, or due to recurrent non-
payment
Pitch and close a sale while completing
necessary documentation quickly and
efficiently.
Informs member patients by explaining
procedures; answering questions; providing
information.
Responsible for educating referral sources,
member patients, and employees on
qualifications for service and 3rd party
billing.
Tech Mahindra Philippines Inc.
July 18, 2016 – Sept. 2016
Cebu, Philippines
Job Title: Customer Care Executive
Obtains client information by answering
telephone calls; interviewing clients;
verifying information.
Determines eligibility by comparing client
information to requirements.
Establishes policies by entering client
information; confirming pricing.
Maintains communication equipment by
reporting problems
Updates job knowledge by studying new
product descriptions; participating in
educational opportunities.
Accomplishes sales and organization
mission by completing related results as
needed.
Reference available upon request.