MARIA LOURDES R. PONTRIVIDA

*** ****** **. **

EDMONTON, AB T6V 0L8

CellPhone#: 780-***-****

Email add: add4wx@r.postjobfree.com

OBJECTIVES:

To obtain as a Full-time/Part-time Cashier position in your company as I have lots of working experienced especially working in the Office fields/Impark/Fast Foods Restaurant/Retail Store as a Cashier/Customer Service Representative and looking for a good opportunity.

INTERPERSONAL/RELATED SKILLS:

Reliable

Friendly/Professional Manner

Hardworking/Patience

Show a positive attitude in a challenging and fast paced work atmosphere

Adaptable and flexible in various situations.

Computer Literate/Typist

Filing/Records Management

Transcriptionist & Proofreader experienced

EDUCATION:

1997 - 2001 Graduate University of San Jose-Recoletos

Bachelor of Science in Office Administration

December 14, 2013 H&R BLOCK

Certificate of Accomplishment

Income Tax Preparation(Level I)

May 19, 2016

Certificate of Canadian Citizenship

EMPLOYMENT:

March 18, 2013 – June 1, 2020

H&R BLOCK Canada, Inc. (Seasonal)

Edmonton, AB

Position: Receptionist/Tax Professional

Responsible for: Greeting Clients, customer service, taking payments, processing checks for tax refunds, answering&making phone calls, accepting walk-in clients and booking appointments, depositing money, and key holder.

September 9, 2017 – April 20, 2020

Coop Taxi Line, Ltd.

Edmonton, AB

Position: Call Taker

Responsible for: Answering incoming & outgoing calls, goggling the location, sending the trip to their location, booking and giving flat far to the airport.

November 9, 2015 - January 5, 2020

Mcdonalds Restaurant

Edmonton, AB

Position: Latenight Manager

Responsible for: Managing the store, closing the system, handling cash/taking payments in debit machine, counting the til, positioning the staff, taking order in dt and front counter, doing food safety, and depositing the money.

August 1, 2018 - April 20, 2019 (Contract)

Government of Alberta - Elections of Alberta

Office of the Chief Electoral Officer

Edmonton, AB

Position: Enumerator - Call Center Agent

Responsible for: Taking incoming calls & outgoing calls, enumerating/registering electors in the system, getting all their information and updating their information in the system. Customer Service.

December 25, 2015 - May 8, 2017

Tim Hortons

Edmonton, AB

Position: Night Shift staff/Cashier

Responsible for: Taking order, cashering, deli, making hot coffee, baking,

cleaning the grill, and cleaning.

July 11, 2012 - March 20, 2013

Pizza 73 Call Center

Edmonton, AB

Position: Order Taking/Call Taker

Responsible for: Taking calls, order taking, entering the order in the system, suggestive selling, offering promotions, sending the order to the nearest locations

September 19, 2012 – January 12, 2013

Shoppers Drugmart (Part time)

Kingsway Mall, Edmonton, AB

Position: Front Cashier/Customer Service

Responsible for: Cashering in front&back cash for customer service, selling lottery/scratch tickets, dealing with customers complaints, handling returns&refunds, paging, tagging/pricing, and merchandising.

January 25, 2011 – November 2, 2011

7-Eleven Canada, Inc.

Edmonton, AB

Position: Sales Associates/Cashier

Responsible for: Cashering, making hot foods, making hot coffee, selling lottery tickets & scratch tickets, doing price tags, filling up slurpee and cleaning.

December 2006 – December 2009

13635 128 ave., Edmonton, AB

Position: Live-in Caregiver

Resposible for: Childcare, babysitting, cooking, cleaning, and washing clothes.

October 2001 – 2002

Capitol Building

Branch 9, Courthouse

Cebu, Philippines

Position: Stenographer/transcribing documents

Responsible for: transcribing documents, typing, docketting and notarizing documents.

REFERENCES:

Mr. Calvin Chan Manager(H&R Block) 780-***-****

Ms. Su Chong Supervisor(Coop Taxi) 780-***-****

Mr. Len Hannam Supervisor(Elections Alberta) 780-***-****

Contact this candidate