Customer Service Sales
Resume:
Summary
Skills
Experience
Tammy Harrison
North Bay, ON P1B 8Y6 Cell: 705-***-****
***************@*******.***
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals. New construction and renovation
Project estimation and bidding
Heavy lifting
Problem Resolution
Supervision
Customer Service
Communications
Cash Register Operation
Store Merchandising
Product Knowledge
Cash Handling
Customer Complaint Resolution
Partnership management
06/2009 11/2019
Thornloe, Ontario
Part Owner/Home Builder
TMT Contracting
Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions
Communicated daily with vendors to keep project fully operational Evaluated team member strengths and assigned tasks based upon expertise and background Oversaw employee attendance record, handled payroll and ordered new materials for sites Completed accurate material and labor estimates for jobs with + budgets Work as laborer with contractors
02/2008 05/2009
New Liskeard, Ontario
Cashier
Walmart
Checked prices for customers and processed items sold by scanning barcodes Counted cash in register drawer at beginning and end of shift Restocked, arranged and organized merchandise in front lanes to drive product sales 10/2007 01/2008
Englehart, Ontario
Senior Associate
Fields
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
Promptly addressed concerns, complaints and inquiries to meet customer satisfaction Researched issues and took appropriate action to achieve speedy resolution Assigned tasks, reviewed performance and devised improvement plans or corrections Delivered superior client services, fostering strong rapport, retention and satisfaction Logged reports, expenses, receipts and sales documents into digital database Software Approached each problem with fresh mind and analytical strategies to quickly resolve concerns As store keyholder, confirmed completion of opening and closing duties and set alarm codes at close of business
06/2005 09/2006
Charlton, Ontario
Owner/Operator
JJ's Variety & Restaurant
Set and administered annual operating budget, consistently maintaining controls and preventing overages. Led startup and opening of variaty business and provided business development, creation of operational procedures and workflow planning.
Assessed, optimized and elevated operations to target current and expected demands. Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to Education and Training
References
maintain compliance.
Negotiated with vendors to acquire products at discounted price, saving Hired and mentored core start-up team, working to outline initial company policies and procedures. Managed restaurant business, cultivating positive and inviting atmosphere for employees and customers. Graduate Certificate: Modern Hairstyling School - Hairdressing 09/1997 North Bay Ontario
Jordan Evans
Supervisor Boart Longyear
Louis Harrison
Retired Forman ONR
More available upon request:
Contact this candidate