Wael Satouri

Technical support

To impart my knowledge and have meaningful experiences which will enhance my skills and knowledge in IT services

add4tz@r.postjobfree.com +639*********

Unit 2 Patio Rosario Sumulong Highway, Mayamot, Antipolo City, Philippines

25 May, 1992

WORK EXPERIENCE

07/2015 – 02/2020

Senior Technician

Tunisys

Tunis, Tunisia

IT Services Company

Technical support and Assisting Users

Installing monitoring devices

Installing and troubleshooting Teller Machine (ATM) and CCTV

Installing Computer network and Configuration routers and switches

12/2014 – 05/2015

Technical support

Tunisie Telecom

Tunis, Tunisia

telecommunication company

Answer incoming calls and respond to customers e-mails provide product and service information to customers resolve customer complains using applicable software EDUCATION

09/2011 – 06/2015

Applied License in Network Administration

and IT Services

National School of Engineering of Carthage

Tunis, Tunisia

09/2007 – 06/2011

Bachelor of Science in Information

Technology

Djerba High School

Djerba, Tunisia

SKILLS

active listening critical thinking leadership

teamwork interpersonal communication

web development programming languages

troubleshooting router configuration

networking, LAN, WAN troubleshooting HTML

XML/CSS access word, excel

ACHIEVEMENTS

Certification in optical fiber installation

(08/2019 – 08/2019)

Installing qnd repairing fiber optic cables

LANGUAGES

French

Native or Bilingual Proficiency

Arabic

Native or Bilingual Proficiency

English

Full Professional Proficiency

INTERESTS

soccer music

Achievements/Tasks

Achievements/Tasks

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