CAROLYN FORE

*** ***** ******, *******, ** ***** 707-***-****

add4rv@r.postjobfree.com

Highly competent and dedicated operations manager with over 30 years of experience managing the daily business operations. Assertive and enthusiastic, with extensive knowledge and an unsurpassed work ethic.

EXPERIENCE

APRIL 2019-OCTOBER 2019

OFFICE MANAGER, TERMINIX INTERNATIONAL

Handled all aspects of the day to day office operations.

Managed all the scheduling out of the local office

Assisted the AR Department in getting the account balances set up after the merger.

Helped transition all our accounts into the Terminix database

OCTOBER 1988-APRIL 2019

OPERATIONS MANAGER, APPLIED PEST MANAGEMENT, INC

Handled all aspects of the day to day operations Kept inventory, and ordered all new supplies Researched and made purchases for major office items Managed all Scheduling for 30 technicians throughout No. California Preformed Customer Service for a data base of over 3000 customers Prepared Contracts for new business and handled all renewals. Acted as the liaison between Applied Pest and our Major customers Assisted the President and Vice President and was also the Corporate Secretary/Treasurer Conferred with upper management both in house and at our large accounts Solicited New Sales on Large Accounts, using Power Point in some cases Created New Company Policies, Updated and Maintained the Company Policy Book Handle Worker’s Comp, EDD Claims and other legal claims for the company Balanced out month end and prepared Monthly Financial Reports in Quick Books and Excel Oversaw the Bookkeeper and A/P’s Managed a fleet of 40 vehicles throughout No. California Help maintain offices in Sacramento, San Jose and San Francisco Administered the company 401k Plan Managed all aspects of the HR Department including proofing payroll, and onboarding Was responsible for reports and other correspondence with our major customers Help create an online program for a specific customer that led to winning the contract Prepared RFQ’s from start to finish

Gen Maintained Small Business/Women Owned Business certification

SKILLS

Have the ability to multi-task Am creative and innovative Possess great people skills Have knowledge of Federal and State Laws that pertain to HR Am a team player and willing to do what is needed to get the job done