Employee Relations Sales

Nidia I. Rivera, MBA Mobile # 407-***-****

add4mb@r.postjobfree.com http://www.linkedin.com/in/nidia-i-rivera-0778234

Human Resources

Growth-focused professional with key skills and experience in Human Resources Management and Operations. Thrive in a fast-paced organization where strategic thinking is required. Strong skills in executive peer collaboration.

Areas of Expertise and Key accomplishments

Human Resources Operations

Successful Implementation of HRIS Systems, Workday, Paycom, ADP, Global providers

Build-out of COE’s

Report Writing - Statistical analysis

Led Global Enterprise Process

Leadership Development

Implementation of Coaching for Leaders

Pathway to Leadership

Change Management

Developed Program for Management at all levels

Performance & Talent Management

Implementation of Yearly Performance Management

Communication & training to Deploy all communication regarding Performance Management & Talent Management process

Talent Management- to drive Organization transformation

Strategy Development

Align all HR initiatives with the business goals and objectives by developing and implementing 3 to 4 big hits to accomplish and drive these goals.

Upgrade Talent for growth

Set and manage budgets

Executive Leadership Planning strategy short And long term

Compensation and Benefits

Complete compensation plan for the organization, Job Profiling, benchmarking positions. within the organization, and geographically, creating job grades, and levels.

Experience in the Design and implementation of Sales Commission Plans.

Managed all benefits vendors and successful implementation of annual enrollments, HSA, 401k, Health benefits. Wellness programs to control healthcare cost

Employee & Labor Relations

Experienced with US states and international Labor laws

Process/Policy Development/Project Mgmt.

Employee Engagement - Define a yearly strategy to Implement and close employee, survey results

Organizational Design

Optimize Labor

Company- Led Departmental short- and long-range strategy for growth and success.

Organizational Development

Talent Acquisition

Behavior Interviewing for Leaders

Implemented Workforce planning for logistics and production

Managed Off Shore Talent to assigned clients

TA soft saving of 287,000.00

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Executive Leadership

Support C-Suite

Executive Leadership

Board

Fluent in English, Portuguese, and Spanish. Willing and able to relocate and travel. US Citizen.

Proficient in Microsoft Office Suite.

Harvard Certifications – Business Negotiation

Human Capitol Certification – Human Resource Strategic Partner Certification, Novartis

GPHR and SPHR (not active)

Price Pritchett Certified-Change Management

Situational Leadership Suite – Ken Blanchard

Education

BBA -Management- Catholic University of Puerto Rico- Pontificia Universidad, GPA 3.8-

MBA- International Global Management UP-Guaynabo Campus, GPA 3.97

Professional Experience

Safemark Systems, Orlando, Florida VP Human Resources August 2018 to present

Responsibility for Human Resources included the strategic direction in all areas of Human Resources. Partnership with the Executive Leadership team that supported all the business initiatives, objectives, and company goals. Major Success in developing HR platform business and HR structure for One Safemark an amalgamation of 3 companies.

Develop HR strategies in partnership with each business leader into regionally/locally applicable work plans aligned with the overall goals of the company. Strategies included the growth potential and expansion globally.

Change Management initiatives, organization design, culture programs with measurable success.

Designed a complete Compensation structure for the organization.

Provide HR support and consultation concerning employee relations issues to all levels of management

Led growth of an organization by 35% in one year. Upgraded talent, Provided Organizational structure, performance management, implemented compensation strategy, and ensured the amalgamation of three organizations were aligned from a cultural perspective, policies and procedures, compensation.

Created a dedicated Talent Acquisition team with soft savings of $287,000.00 while upgrading talent, growth and strategic development of several disciplines to support the growth and sales of the business.

Led Global Enterprise Process and policy improvement- HRIS implementation, Ethics & Compliance investigation.

Fiserv, Lake Mary, FL HRBP Americas, Sr. HR Director July 2014 – Feb. 2018/August 2018

Work closely supporting and driving HR and business agenda. Oversee and direct talent acquisition, talent development, benefits, employee engagement, organizational design, compensation, organizational restructuring, and performance management. Define the support strategy to be provided to off-shore, near-shore, new-country entry operations. Responsibility interfacing with internal clients in Asia, America, and EMEA. Managed Multi-Site locations with 25% growth. Acquisitions. Carve-out of Professional services group and labor optimization initiative. Remote and virtual teams.

Achieved 100% of training goals for 2 consecutive years.

Increased engagement by 5% annually and participation by 15%.

Created and implemented compensation strategy, job grade, career/technical ladder, and profile alignment processes in the region which increased revenue by 10%.

Talent Management – Workforce Planning-Led organizational review to identify talent needs through 2020; drove growth strategies and oversaw the upgrade of talent required for each country. Succession Planning.

Optimized labor to India and America with an assessment of organizational talent, including talent gaps, workforce offshore opportunities, and role successions.

Partner in the implementation of C0Es (centers of expertise) both as part of the US implementation team and later led the nearshore implementation modeling the US platform.

Novartis-Ciba Vision, Atlanta, Georgia HRBP - Americas Region June 2010 – July 2014

As Head of the Americas region, I collaborated with operations in ASIA and EMEA in the implementation of a mirrored US HR framework to support the business. Aligned strategies and objectives for leaders. Manage and develop a team of HRBPs located in various sites within the US and the Americas

Coach individual business leaders to become world-class leaders and increase their performance.

Implemented and led the Change Management program for an acquisition project

CNH-Fiat Group, Racine, WI VP HRBP- Global HR January. 2007 - December 2010

Served as HR Business Partner to President for $4B global division. Oversaw, the Americas, ASPAC, and EMEA regions. Planned global strategies, led global operations, and ensured all objectives and goals were met. Supported and guided more than 20 teams in global sales, technical support, retail and logistics, global commercial business. Created sales incentives, job profiles, sales rewards, global benefits, and career ladders. Insourced 3rd party employees in Italy, Brazil, the US, France, and Germany. Creating logistics operations distributions centers in key countries driving key cost savings.

Experience also included the support of Manufacturing, Logistics, Marketing, Finance, IT, and Customer Success.

Ex-Pat - Lived and worked in Korea, Brazil, Panama, Dominican Republic.

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