NIKITA KANWAR
PROFILE
I AM HIGHLY MOTIVATED,
LICENSED RADIO OPERATOR
AND WHIMS CERTIFICATE
HOLDER WITH COMMITMENT
TO QUALITY SERVICE, AND
SEEKING OPPORTUNITY AS AN
A/C TECHNICIAN
OBJECTIVE
5 + YEARS OF EXPERIENCE IN
CUSTOMER SERVICE AND
SALES AND LOOKING
FORWARD TO GAIN POSITION
AND CONTINUE TO
PROGRESS AS AN AME.
EXPERIENCE
CUSTOMER SERVICE ASSOCIATE SODEXO
(Aug 2016 - Apr 2019)
• Helped company attain the highest service rating (as determined by external auditors) earned 100percent marks in all categories including communication skills Listening skills, problem resolution and politeness.
• Commended for initiative, persuasiveness, intense customer focus and dependability in performance
evaluations.
STORE MANAGER, HARVEYS
(Jan 2015 - Jul 2016)
• Trained and mentored new employees, increased customer satisfaction by 23% in the first place.
• Developed d and implemented strategic plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within the budged.
STORE FRONT ASSOCIATE, HARVEYS
(Jul 2014 - Dec 2014)
• Increased sales by 12.5% and was awarded the best store in sales.
• Made sure the customers were fully satisfied after they left the place
2
SKILLS
PROBLEM SOLVING, DECISION
MAKING, CRITICAL THINKING,
INTERPERSONAL SKILLS,
COMMUNICATION SKILLS.
add4j1@r.postjobfree.com
ADDRESS
2211 SHEROBEE ROAD,
MISSISSAUGA, ONATRIO
L5A2H5
EDUCATION
STEVENSON AVIATION COLLEGE/RRC (MB)
(Apr 2013 - Oct 2015)
AME DIPLOMA (AIRCRAFT MECHANIC)
• Worked in various assignments given by the college which lead to mechanical aptitude, interpret assembly and scale drawing, critical thinking, problem solving.
IIAE (NEW DELHI, INDIA)
(Jul 2007 - Jan 2011)
AME DIPLOMA (AVIONICS)
VOLUNTEER EXPERIENCE OR LEADERSHIP
AIR INDIA, (MUMBAI, INDIA)
(Jul 2011 - Jan 2012)
• Worked on various projects and assisted in
maintenance parts of aircrafts avionics system (ADF VOR, MARKER BEACON), cabin lightening, IFE etc.
• Assisted AME’S during the service checks of the
components (landing gears, spark plugs etc.)
RED RIVER COLLEGE WINNIPEG (MB)
(Apr 2013 - Oct 2014)
• Coordinated and facilitated workstation for one day on the AIM DAY (PLANE PULL)