Sales Customer Service

Phone: 306-***-****

Email: *****.*.*****@*****.***

Ms. Magan Boyle

Education:

University of Regina: September 2010- April 2015

Arts Education (5 year program)- Visual Arts major, Drama minor

Bachelor of Education

Regina, SK

Neilburg Composite School: Graduated in 2010

High School Diploma

Neilburg, SK

Work History:

Teacher- St. Louis School (Patuanak, SK), Pelican Lake First Nation School (Pelican Lake, SK), Rosetown Central High School (Rosetown, SK)

August 25, 2015- Present

• Worked with classes of 12-32 students.

• Developed projects and assignments related to the curricular outcomes.

• Reintroduced ceramics to our school’s art program.

• Co-created criteria for assessing student’s learning and applied abilities.

• Planned for the use of a variety of media in the art classes.

• Led the drama club and directed a play which received Best Visual Production Award at

Saskatchewan Drama Association Regional Festival.

• Taught modified courses for History to students with IEPs.

• Created opportunities for independent work, hands-on work, and work that incorporated technology in the classroom.

• Worked with teachers to develop Inclusion and Intervention Plans for students that needed academic support.

• Worked with teachers to develop Behavior Intervention Plans for students that needed behavioral support.

• Supported classroom teachers by finding resources that they could use to help their students succeed.

• Worked one-on-one with designated students, providing additional instruction to fill in learning gaps.

• Administered and scored in-house diagnostic assessments to gauge students’ learning progress. (Woodcock-Johnson)

• Kept up to date data on students and entered it in the Saskatchewan Student Data System.

• Supervised teaching assistants (making sure that they are following expectations and giving feedback based on performance).

• Helped students develop language, literacy and numeracy skills.

• Assessed work that students had completed in both formative and summative methods such as rubrics for participation, checklists for behaviour, quizzes, and rubrics for assignments.

• Taught Social Studies, Science, Health, Computers, Arts Education and English Language Arts.

• As an extracurricular activity, I have taught students guitar lessons, run the drama club, helped with the outdoor club, chaperoned events, coached soccer and golf, and led Paint Nights.

Cast Member (Runner and In-Seat Server- Cineplex VIP

June- December 2019

Saskatoon, SK

• Working as a member of a team.

• Greeting guests to the theatre.

• Delivering food and beverages to guests.

• Cleaning the theatres between showings.

• Washing dishes.

• Taking/ scanning tickets.

• Talking to guests and recommending food and drink pairings.

• Inputting orders, processing payments.

• Providing a positive experience for movie-goers.

Program Counsellor (Arts and Crafts)- Camp Easter Seal

May- August 19, 2015

Manitou Beach, SK

• Creating arts and craft opportunities for individuals with physical and intellectual disabilities

• Providing appropriate accommodations for a variety of individual’s needs

• Assisting campers in daily routines (personal care such as bladder and bowel care, bathing, dressing, eating)

• Assisting campers with limited or restricted mobility (completing manual or mechanical lifts and transfers; walking with campers who use appliances such as canes, walkers or wheelchairs)

• Participate in entertaining and exciting camp wide activities which engage the campers and camp staff

• Provide a great quality of life for the campers while in our care

Sales Associate/ Suit Consultant- The Hudson’s Bay Company

May- August 15, 2014

Regina, SK

• Providing Customer Service

• People Skills

• Operate Cash Register/ Process Payments

• Excellent Sales Ability

• Strong Communication Skills

• In charge of measuring men for suit sizing and accessorizing

• Maintained the appearance and cleanliness of my department

• In charge of closing the department at the end of the night

Server- Tumbler’s Pizza

June 2013- June 2014

Regina, SK

• Served all customers with a friendly demeanor

• Ensured satisfaction with meal, drink, and quality of service

• Kept tables and prep area clean and stocked

• Learned to bartend and make dozens of different drinks

• Handled multiple cash registers

• In charge of balancing VLT machines and payouts

• Answered phones and processed takeout orders

• Handled personal customer information

• Very high amount of patience

Sales Associate- Moore’s Clothing for Men

October 2012- June 2013

Regina, SK

• Discuss and address customer’s shopping needs

• Measure customers for suits

• Help with selection of colour schemes for graduation and wedding rentals

• Handled the shipping of merchandise transfers, and received new inventory

• Worked with a computer reservation system which kept track of rental parties, their sizes and styles and shipped the suits to us for the date needed

• Worked cash registers

• Handling customer concerns

• Honouring appointments

• Working in a time-effective manner

• Prioritizing customer needs

• Keeping accurate records

Lease Maintenance Worker- Oilfield

Summer 2011 & Summer 2012

Neilburg, SK

• Clearing the leases of weeds that pose as fire hazards

• In charge of care and maintenance of weed whacker, the trucks and other equipment

• Followed safety procedures and took courses for safety tickets including First Aid, CPR, and H2S Alive

• Worked as a team

• Navigated using RM maps and land locations

• Wore proper safety equipment

Babysitting- Various Families

2005-2013

• Taking care of up to 6 children at a time

• Cooking meals and feeding children

• Entertaining the children and providing activities both indoors and outdoors

• Maintaining the cleanliness of the house and the children themselves, including bathing, diapers, and laundering clothes

• Putting them down for naps or to bed at the end of the night

• Being patient and understanding

• Managing the behaviours of the children so that everyone gets along with each other

Skills

-Great Multi-tasker

-Patient

-Understanding

-Relativity to the students, while still maintaining authority

-Passionate about learning material

-Detail oriented and organized

-Working one-on-one with students

-Able to explain in different ways so that everyone understands

-Precise demonstrations

-Making connections with other teachers

-Working professionally with students and coworkers

-Providing adaptations for a number of physical and intellectual ability levels

-Desire to be involved in the extracurricular clubs

- Willingness to learn and try other skills and approaches

-Integrating technology in the classroom as a useful tool

Community Work:

Volunteer- Visual Arts Tutor for Campus for All Program at the University of Regina

• Worked with a special needs student, providing fun art activities to practice art techniques and materials.

Volunteer- Special Olympics Saskatchewan bowling league October 2013- March 2014

• Worked with special needs individuals

• Provided a safe and supportive social environment for the athletes

Guitar/Bass Player- Kinsmen Telemiracle 2008,2009,2010

• Raised money for the charity

• Performed on telethon charity event

Interests:

-Visual Art: drawing, painting, sculpting, ceramics, photography

- Musical Theatre

-Bowling

-Playing Pool

-Golfing

-Karaoke

-Playing music and listening to music

-Old movies

-Dancing

-Volunteering

- Puzzles

-Building things

-Learning more about special needs

References:

Jeff Sopczak, Principal at Rosetown Central High School

Email: ****.*******@*********.**

Phone: 306-***-****

Su Huynh, Manager of Camp Easter Seal, Saskatchewan Abilities Council

Email: ******@****************.**.**

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