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Customer Service Fitness

Location:
Chicopee, MA
Posted:
June 26, 2020

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Resume:

RELEVANT EXPERIENCE

Body Morph * Fitness Boston, MA

Freelance Personal Trainer Jan 2011 - Present

●Developed custom individual and group training sessions

●Facilitated community outdoor boot camp classes

●Evaluated clients’ fitness levels and health conditions

●Designed individualized exercise programs for clients using plyometrics, isometrics, self-myofascial release, and cardiovascular training

●Explained exercises in detail and suggest alternatives for accommodations

●Monitored progress of clients’ fitness levels

●Tutored on safe and proper use of gym equipment

Abt Associates Hadley, MA Research Assistant Feb 2015-April 2016

●Gathered health related data from subjects through interviews

●Followed and asked questions using scripted questionnaires

●Followed up with respondents regarding their health to gather accurate information

●Entered all data into encrypted database accurately

●Reviewed, classified, and recorded survey data in preparation for computer analysis

Custom Fitness Boston, MA

Fitness Club Manager May 2011 - Feb 2013

●Supervised day-to-day operations of the center and personal training sessions

●Processed new club memberships and renewals

●Promoted the gym’s fitness packages and plans

●Prepared weekly schedules and work assignments for Fitness Trainers

●Assisted in developing and maintaining workout programs

●Ensured gym facilities are maintained clean, safe and orderly

●Ensured and tested gym equipment was kept in good working condition

●Monitored and balanced expenses within the allotted budget

●Enforced all center procedures and policies with staff

●Provided nutritional counseling and education to clients

●Resolved progressive guidance disputes and provided customer service

LICENSURE & EDUCATION:

Fitness Training License #271-***-**** - Jan 2011

University of Massachusetts, Amherst, MA - 2020 (3.64 GPA)

●Bachelor of Science – Public Health Sciences, Minor – Biology

●CITI Program- Human Research, Group 1 Biomedical Research Investigators and Key Personnel

CERTIFICATIONS:

●National Academy of Sports Medicine – Personal Trainer – 2008

●Aerobics and Fitness Association of America – Personal Trainer – 2003

●American Red Cross CPR/AED – 2003



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