LACEY MARSOLEK

***** ** ***** ***, ****** Ground, WA 98604 360-***-**** add4dh@r.postjobfree.com

Qualifications

• 8+ years of experience in maintaining associate files, data collection and retention, and general office records management

• Bachelor’s Degree in Business Administration

• Experience with multiple HR software: Oracle, Gusto, ADP

• 10+ years experience in fast-paced environment while determining priorities and needs of stakeholders.

• Extremely organized and highly capable of working in an autonomous environment

• Professionally trained and many years of experience at remaining calm in high stress situations

• Worked with many varying degrees of high-profile professionals and coworkers Education

Warner Pacific College: B.B.A. Business Administration (Business Analysis and Change Management) Western Culinary Institute: Trade Certification in Restaurant Management ISO 9001:2015 Lead Auditor Certified through BSI

Laser Safety Officer Training through Laser Institute of America Work History

Compound Photonics: December 2019 - Current (Business Operations Manager)

*a tech start up, developing micro-displays

• ISO 9001:2015 Lead Auditor Certified

• Provide leadership and hands-on support to develop business operations policies

• Property Management of multiple facilities to include: maintenance, contracts, parking facilities, and service agreements

• Policy, procedures, work instructions, and record management with SharePoint Document Control and Data Room

• Knowledge of AP, Purchasing, SAP concur, SAP Business and SharePoint within team environment

• Health, Safety and Environment officer for company

• Lead auditor for export compliance activities across business Brown & Kysar, Inc.: May 2018 – December 2019 (Office Manager)

*an engineering consulting firm for the public utilities industry

• Rebuilt onboarding process to better plan, coordinate and manage all new team members

• Write, implement and manage process workflows for multiple departments including; business operations, partner relations, design team and drafting department

• Created, implemented and currently manage workflow for CRM deal stages enabling team to track and deliver multiple RFPs

• Design, develop and manage partner relations marketing strategy including; creating strategic marketing materials and execution into the marketplace, implementing technical articles into industry newsletters, trip planning and budgeting

• Lead safety team to maintain accurate training, management of records, bi-annual review of processes and coordinating team safety meetings

• Manage all vendors to ensure facilities run smoothly, including; computer software, computer hardware, IT, security and building management

• Negotiate and broker deals for any new software, computer hardware, printers, office supplies and snacks

• Coordinate, plan and manage multiple company employee appreciation days throughout the year

• Strong HR experience with all aspects of employee life cycle Compass Group (Bon Appetit Management Co.): October 2008 – May 2018 (Operational General Manager)

*an international food/beverage management company

• Perform business analytics by forecasting and analyzing operating budget of $750K annually

• Partnered with senior management to create RFP for Banfield Pet Hospital when they moved to Vancouver, WA

• Initiated a gross revenue sales increase of 20% in 2015 over 2014YTD with no changes to fixed costs

• Rebuilt vendor relationships, increased consumer engagement and improved sales team performance

• Prototyped new procedures and trained new users on software enhancements

• Strong HR experience with all aspects of employee life cycle Panera Bread: July 2006 – October 2008 (Operational General Manager)

• Planned, facilitated and reported on quality assurance testing efforts

• ERP (Oracle) for financial data, inventory control, revenue tracking

• Inventory Specialist – leader of training groups of inventory managers

• Customer Service / Client Relations

• Managed 30 plus associates – scheduling, hiring, maintaining discipline

• Training Specialist – classes of 20 plus associates for orientation, onboarding and continued education

• Special Projects as requested

Compass Group: July 2003 – July 2006 (Assistant Manager)

• Handle Procurement for 8 plus suppliers

• Created operational work flow strategies to improve employee efficiency

• Partnered in safety champion program

• Implemented SOP’s to lower environmental impact

• Managed kitchen production

• Account bank reconciliation

Skills

Technical Skills - Oracle ERP, Microsoft Excel, Word, PowerPoint, Outlook, etc. Leadership and People Management - attract, motivate, coach and develop team members Project Management - manage successful projects, risks, costs and project teams Financial Management - budget, forecast, review financial statements and manage business metrics Communication - communicate, project voice, speak with senior management and present Business Management - understand strategy, decision-making, work flow and vital business function

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