Robert N. Meneses

PO Box **** Phone: +973-****-****

Manama, Bahrain Email: add4a0@r.postjobfree.com

WORK EXPERIENCE

February 2014 – Present Bahrain International Hotel

Assistant Food and Beverage Manager Manama, Kingdom of Bahrain

Bahrain International Hotel is situated in the heart of the city, only 8 km from the airport. The hotel reflects international standards in style and service with a remarkable blend of personalized service and hospitality. Superbly equipped guest rooms are well furnished, complete with modern amenities and 24 hours room service. There is a fitness centre and games room for recreation, along with a business centre and banqueting services for corporate needs.

Plan, direct, control and deliver food and beverage services for all guest groups in different events.

Provides food and beverage services that are consistent with guest and client expectations whilst working within agreed budgets.

Oversee the day to day operation of the hotel’s restaurants, coffee shops and night clubs

Regular inventory of wine and liquor after operation

Conducts briefings to staffs and maintains liaison with Captains and Executive Chef on duty.

Plays the role of a Night Club Manager and supervises the entertainment as well.

Contributes to the overall success of promotional events in the hotel outlets.

Assists in the development and implementation of Food and Beverage promotions.

Experienced in outside catering held at the Palace serving high-ranked Officials of different countries.

December 2010-January 2014 Gulf Gate Hotel

Assistant Food and Beverage Manager Manama,Kingdom of Bahrain

November 2006 – November 2010 Gulf Gate Hotel

Food and Beverage Service Manager Manama, Kingdom of Bahrain

Gulf Gate Hotel has spacious guest rooms suited for both business and leisure guests with large work desk and internet connection. The hotel provides nightly entertainment, an array of dining venues, fitness centre and swimming pool. Banquet and conference facilities for up to 300 persons are also available.

Ensures that the preventive maintenance program is carried out in a timely manner.

Performs related duties and special projects as assigned.

Takes ownership for guest reservations and special guests and works closely with the Concierge Team.

Conducts briefings and maintains liaison with Executive Chef and Executive Sous-Chef on duty.

Plays the role of a Night Club Manager and supervises the entertainment as well.

September 1997- July 2005 Sheraton Bahrain Hotel and Towers

Outlet Manager Manama, Kingdom of Bahrain

Sheraton Bahrain Hotel has 256 comfortable guest rooms and suites with an extensive recreational facilities such as separate ladies and gents gym, spa treatments, rooftop tennis court, swimming pool and unique temperature-controlled outdoor Jacuzzi. Modern amenities include a new 200-car multi storey car park and wireless internet access in all guest rooms, public areas and meeting rooms. The hotel also offer dining options in the authentic Soie Chinese Restaurant, Al Safir Restaurant, An Nada Cocktail lounge and the Golestan. The hotel has two ballrooms, four meeting rooms and three boardrooms.

Assist the F&B Manager in the daily operations.

Supervises F&B colleagues including the sales and costs of the day-to-day operation.

Establishes and maintains effective employee relations, watches proper staffing levels and labour productivity.

Controls stock for daily use in restaurant to ensure service levels are met.

Coordinates and assists in staff training to create a service culture that exudes warmth and hospitality.

Maintains effective Performance Management including monitoring job performances and conducting performance evaluation.

Experienced in outside catering held at the Palace serving high-ranked Officials of different countries.

May 1992- June 1997 Sheraton Hongkong Hotel and Towers

Senior Food and Beverage Staff Kowloon, Hongkong

Sheraton Hongkong Hotel & Towers has 782 guest rooms and suites with full service business centre. The hotel has fully equipped health club with professional instructors, spa, sauna, massage facilities and beauty treatments. Sheraton Towers features a private reception on Level 16, exclusive Tower’s Lounge and Tower’s Concierge. The acclaimed restaurants in the hotel were The Zen Lounge, Celestial Court Chinese Restaurant, Sky Lounge, Unkai Japanese Restaurant, Wine Room, Lobby Lounge, The Café and Oyster & Wine Bar.

Ensure FHR food and beverage standards.

Ensures that service standards are in place in accordance with Sheraton Hotel Groups Food and Beverage standards manual.

Maintains a safe working environment (Health & Safety)

Participates in cleaning inspections on a regular basis with the Director, Food and beverage to ensure compliance with Health & Safety guidelines and Hotel Cleanliness Standards.

Is present on the floor and leads by example as a warm and professional host.

May 1988- April 1992 Sheraton Manila

Hotel Staff Manila Philippines

QUALIFICATION

1983 – 1987 Bachelor of Science in Hotel and Restaurant Management

University of Manila, Philippines

Certification in the following seminars:

Housekeeping

Food and Beverage

Bar Training

Food and Beverage Proper Hygiene

(SGSS) Sheraton Guest Satisfactory System

First Aid

Guest Customer relation

Fire Safety

Telephone System

Managerial Seminar

Food &Beverage Seminar in Bahrain Institute

SKILLS

Experience in Food and Beverage with broad operational knowledge.

Experience in both casual and fine dining restaurants. (Chinese cuisine, all-day coffee shop, outside catering, banquet functions and bar operation including entertainment)

Assertive, professional and positive with a proven ability to develop and lead in a team environment.

Relevant experience in hotel operations. Good guest service, communications and interpersonal skills.

VIP Butler Service

PERSONAL

I was born on February 18, 1967 in Manila, Philippines. I am fluent in English, Tagalog,little catonese and little Arabic. My interests include playing basketball, music, watching movies, traveling and cooking.

I would consider myself to be a responsible and hardworking individual. I can work for extended period of time if my job requires. I am a dedicated and honest person and love challenges. I am enthusiastic and I can work under pressure.

REFERENCES

Available upon request.

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