Snegasri Manogaran

E-mail : add47p@r.postjobfree.com

SUMMARY OF SKILLS

Over 10+ years of experience in Retail, Banking and Telecom domain.

Proficient in using HP ALM to write test cases, link requirements, execute scripts, log defects, track to completion and maintaining test scripts.

Foundation level experience in Automation Testing of Web applications using QTP.

Extended work experience in Agile and Waterfall model methodologies.

6+ months of experience as a Business Analyst/Tester with Testing experience in Banking domain.

Expertise in analyzing risks and understanding of business requirements and worked with different vendors.

Lead offshore teams to manage, perform testing activities.

Sound knowledge in SDLC, STLC, white box Testing, Grey box Application Testing, Black box Testing, Boundary value Analysis Testing, A/B or multivariant Testing, Smoke Testing.

Extended work experience in creating and managing Test artifacts like Test strategy, Test plan, Traceability matrix, Test cases/scripts, Test results, Defect tracking and Reports using manual process and automation tools.

Expertise in Functional, Integration, System, Regression, UI, Database, UAT and Release testing.

Extensive working experience with backend testing using SQL, ORACLE and Mainframes.

Technical Experience in WCS, OMS, and Integration layer applications, WMS.

Excellent interpersonal and communications skills, perceptive and resourceful, with proven problem-solving, analytic, mentoring, and team-leading skills

Good Technical skills in development of business applications and different Testing phase.

PROFESSIONAL EXPERIENCE

Savantis Solutions

Bestbuy December 2018 – Present

Project 1: Order Domain.

The goal is to build a secure aggregation service to serve post purchase experience (order details, order modifications, package tracker and return pages) for both large view and small view of Bestbuy.com. When a customer navigates to Order details page the OSS Front end Node App bootstraps the UI (html) along with metadata (URLs, JavaScript assets, image assets) etc. After the page is loaded all the ajax request from there on will hit the OSS Aggregator App. OSS Front end app will host multiple SPA's (Single Page Applications). One for Order details, one for Package Tracker, one for Return Center etc. The apps have been split to allow both Front-end and Back-end have different deploy and release cycles. Order self-service view app bootstraps different views for the post purchase experience. Order Aggregator app which serves and accepts data for modifications/cancels etc. Order Graph serves the data for orders, service orders etc.

Responsibilities:

Daily stand up, Sprint planning, Sprint retrospectives, Backlog grooming/Retrospective sessions.

Defining and writing user stories and acceptance criteria, adding them to back log and helping the team define – criteria that must be met for each story to be considered done as per the business process.

Responsible for conducting test of software components by coordinating with clients, Business Analyst, and Product owner on business requirements/complex test data/cross commit environments for the sprint testing.

Analyze risks, troubleshoot defects and root cause analysis and test tasks related to interface testing, backend processes etc.

Scope and estimating the testing effort for each user story.

Experience in Rest API/SOAP UI.

Integration testing with Order view UI, order graph, order self-service app, OMS applications.

Activities involved Test plan, Test strategy, Test case preparation, Test case Reviews, Test Execution, Demo to the clients.

Perform responsibilities of defect identification, writing test procedures, and reporting metrics

Conduct defect root cause analysis and manual exploratory the result during Sprints, UAT & production.

Involved in web service, SQL testing, web-based testing, End to End testing, A/B testing, Multivariant Testing.

Tool used: Postman, JIRA, Splunk, Kibana, Jenkins, Deployasaurus Rex, API tester, Agent Master, Configuration admin tool, Slack, Microsoft Teams.

Applications: IBM Sterling OMS, Bestbuy Dotcom [Order Domain], Backroom pick app, Customer pick app.

Accenture_Bestbuy June 2018 – November 2018

Project 1: New Order Create [NOC] June 2018 – November 2018

The existing Mobile Orders process in BEAST for Retail is lacking on business capabilities like not able to tender during order create through POS, locking the customer upgrade after tender, fulfilling the mobile product similar to non-activatable products etc. These capabilities require a complete overhaul of an existing Mobile Orders process. Hence this capability is being rebuilt in Core Blue as part of our strategy to retire BEAST.

Dotcom Mobile order capture process has not changed as part of current scope and Dotcom continue to call CAP during order capture.

Responsibilities:

Analyze and test tasks related to Dotcom, OMS.

Identify and remove obstacles that will keep the team from achieving their goals during the IPT execution.

Validating the test data.

Responsible for conducting test of dotcom mobile flow by coordinating with vendors [CAP] environments for the mobile testing.

Identify and triage and track bugs or defects with Dotcom/OMS/CAP during execution.

Activities involved Test case preparation, Test case Reviews, Test Execution.

Conduct defect root cause analysis and manual exploratory the result during IPT.

Involved in extensive Dotcom mobile testing, SQL testing.

Involved in FEWS order pickup, customer pick up.

Tool Used: Jira, Beagle, SOAP UI, Agent Master, API Tester.

Applications Used: Dotcom, Sterling OMS, CAP

Tata Consultancy Services

Client: Ameriprise Financial Oct 2017 - June 2018

Project 7: Money Movement system (MMS) - External Banks

The Enterprise Money Movement (EMM) program is a multi-year project to centralize money movement capabilities, expand self-service and automate compliance rules and manual processes. This should help create a consistent experience for both clients and advisors and promote productivity. External banks facilitate Money Movement from Ameriprise to External Banks.

Responsibilities:

Analyze and test tasks related to interface testing, backend processes etc.

Daily stand up, Sprint planning, Sprint retrospectives, Backlog grooming sessions.

Identify and remove obstacles that will keep the team from achieving their goals during the sprint planning’s.

Defining and writing user stories and acceptance criteria, adding them to back log and helping the team define – criteria that must be met for each story to be considered done as per the business process.

Helped BA’s to write user stories and conduct Back log and Retrospective meetings based on the requirements and project timelines.

Responsible for conducting test of software components by coordinating with clients, Business Analyst, Scrum Master and Product owner on business requirements/complex test data/cross commit environments for the sprint testing.

Scope and estimating the testing effort for each user story.

Maintain the existing regression automation scripts and make changes if required.

Maintain/execute automation test scripts for new functionality in n-1 sprint.

Activities involved Test plan, Test strategy, Test case preparation, Test case Reviews, Test Execution, Demo to the clients.

Perform responsibilities of defect identification, writing test procedures, and reporting metrics

Handle the tasks of preparing defect reports and assist automated testing for back end systems

Conduct defect root cause analysis and manual exploratory the result during Sprints, UAT & production.

Involved in web service, SQL testing, web-based testing.

Tool Used: Jira, ALM, UFT/QTP, SQL, Web service, POSTMAN, Mainframe (basic data validation)

Client: TARGET CORPORATION

Project 6: Warehouse Management Systems[TARGET CORPORATION] March 2017 - Oct 2017

Warehouse Management Systems (WMS) are a computerized system used to manage the movement and storage of products in a distribution center. All warehouse management systems keep track of inventory and manage order fulfillment. Many systems also store or trigger financial transactions associated with product movement. In short, a WMS is the brains of a distribution center. Target.com's warehouse management system is Manhattan, a largely off-the-shelf WMS developed by Manhattan Associates. The intent of the project is to support all domestic, International Transportation applications and Distribution applications within the expected SLA and provide extensive support to the Business and avoid Impacts.

Responsibilities:

Analyze and remediate operational tasks related to interface findings, backend processes etc.

Participate in Backlog refinement, daily Incident Review meetings

Develop Knowledge Articles for the recurring issues and new occurrences as per the TOC standards and fix issues in existing applications and improve stability

Support of existing applications by analyzing and fixing problems proactively faced by the end users.

Performed testing activities to validate implementations carried out by Solution Portfolio team to avoid impacts in Production.

SQL Developer, Putty, WinSCP validations.

Tool Used: Manhattan, SQL, Putty, WinSCP, Oracle DB, IBM WebSphere

Project 5: Direct to Guest [TARGET CORPORATION] Oct 2015- Mar 2017

Distribution Direct to Guest (D2G) program is a component of Target's Omni channel Journey. It enabled capabilities for us to fulfill guest orders from Fulfillment Centers (FC), Stores and Regional Distribution Centers (RDC). This allowed for faster and more effective fulfillment – having a positive impact on guest experience at the bottom line.

Responsibilities:

Lead 8 offshore member team

Coordinating between off-shore and onshore teams.

Preparing the Test plan and Test cases/scripts for the project undertaken.

Involved in System, Integration and Regression testing. Testing solutions mainly focusing on Requirement, Design and Functional aspect.

Worked on automation suites using UFT.

Executed the test plans & cases, set up hardware/software environments, recommend improvements to programmers and documented results.

Coordinating with different teams (Functional, Infrastructure, delivery, User Interface Group, etc.) and transit the requisites to my teams.

Taking care of the issues and concerns faced by my team during different phases of Test case writing and execution and sending out daily status reports.

Coordinating with End to End QA teams for any issues and risks.

Risk analysis and mitigation plan

Tool Used: ALM, Jenkins, UFT, Splunk, SOAP UI, API Tester, Oracle, IBM WebSphere, Application Gateway, EDI file Gateway.

Project 4: Distribution Technology Foundation (DTF) [TARGET CORPORATION] Nov 2014 – Oct 2015

DTF is an effort that seeks to simplify Target’s Distribution portfolio while maintaining key value drivers and allowing for additional flexibility, speed to market, and future capabilities.

Responsibilities:

Coordinating with End to End QA teams for any issues and risks and get that resolved

Involved in Testing Cycle (including Test Strategy Preparation, Test plan preparation, Test Scripts preparation and Review of Test Scripts, Defect reporting, tracking and closure)

Maintained Test Automation Scripts using QTP and executed to make sure that Software is defect free and Quality deliverables met the business requirement.

Logged, Monitored and Modified software defects, using a Test Management tool- ALM, assign defects to software developers and retest them on defect fixes.

Conduct post implementation reviews for root cause analysis and defect prevention

Coordinating with the offshore team including Defects tracking and monitoring Test Schedule Progress.

Reporting risk-based testing and to co-ordinate with customer.

Tool Used: ALM, HP QTP, SQL, Splunk, SOAP UI, IBM WebSphere, Application Gateway, EDI file Gateway.

Project 3: Multichannel Inventory management (MCIM) [TARGET CORPORATION] May 2014 – Nov 2014

Integrates and enables joint inventory management through shared multichannel systems, processes and tools. This project may also be referred to as Integrated Inventory or One Inventory.

Responsibilities:

Lead 6-member team consist of onsite and offshore

Understanding the Business Requirements

Creation of Business Scenarios based on the requirements

Developed Test Plan based on Business Requirements.

Maintained automated script for Host web application using HP QTP to generate test data for testing and developed scripts using Record and play back method.

Execution of automation test scripts

Execution of Business Scenarios for UAT

Co-ordinated with performance team to understand the data or environment needs.

Test Data preparation for performance-based testing.

Creating Test scenarios, Test Scripts and Test Script review

Involved in Database Validation Testing, Cross-Partition Testing

Finance and data warehouse validation Testing.

Tool Used: ALM, HP QTP, SQL, Oracle, Splunk, SOAP UI, IBM WebSphere, Application Gateway, EDI file Gateway.

Project 2: Order Management System [TARGET CORPORATION] June 2011 – May 2014

The Sterling OMS or Sterling Order Management System is a system of tools created by Sterling Software that multiple Target.com Teams use to manage the guest order lifecycle, including inventory, guest orders and returns.

Responsibilities:

Performed Manual Testing and SQL Database Testing

Creating Test scenarios, Test Scripts and Test Script review

Coordinating validation across all the .COM teams (Estore/OMS/IL/SPAM/Data warehouse/ Finance)

Performed Smoke testing, Regression testing, End to End testing team, Sanity testing team, Integration testing.

Execution of Business Scenarios

Tool Used: SOAP UI, ALM, MFT, Internal Tools, IBM WebSphere

Client: ERICSSON / NORTEL

Project 1: GWC and ISA [ERICSSON] Dec 2009 – June 2011

Integrates and enables joint inventory management through shared multichannel systems, processes and tools. This project may also be referred to as Integrated Inventory or One Inventory.

Responsibilities:

Provisioning of call processing nodes in MTX/MSC labs

Weekly sanitization/upgrades of MTX lab

Involved in the preparation of Test Plan, Test Design, Test Execution and Defect Triage Meeting with the different business user teams.

Preparation of Requirement Traceability Matrix.

CATT, CMUST BSC simulator testing.

Tool Used: Quality Center, CAT, UNIX, CMUST, Internal Tools

EDUCATION & PERSONAL

Master’s in software engineering from VIT University, Vellore in 2009

CERTIFICATIONS

Scrum Master certification from Tata consultancy Services

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