Cher Chancler 832-***-****

Houston, TX ***** add3vm@r.postjobfree.com

Core Competencies:

Agile Framework

Scrum

Software Test Methodology

Waterfall Model

Defect Management

Leadership

Communication – written and verbal

Test Management

Project Management

QA Test Process

Professional Experience:

July 2014- current

Halliburton, Houston, TX

IT Tech Software Testing Sr- ASG Enterprise Apps

Provide QA support for SAP OTC-SD and related integrated applications for the ASG Enterprise team.

Create test plan, test cases and test scenario documentation for projects based on software requirements and technical design documentation.

Develop test estimates in Planning and Execution for software projects based on the Project Execution Agreement, Functional Design Documentation and Business Requirements.

Document and track defects to resolution in TFS and Micro Focus ALM working with business and functional teams.

Ensure the ASG QA process is being followed for QA Oversight projects by performing QA audits

Plan, develop business test scenarios and coordinate User Acceptance Testing for assigned projects with Halliburton business teams.

Create and distribute daily metrics to project team and QA management for assigned projects.

Develop release notes and user notification communication scheduled for production release.

Responsible for monthly Latest Thinking Forecast budget for my offshore team.

Redefined the QA Test process to align with Agile projects within the Halliburton PMO

Sept 2012 – July 2014

Stewart, Houston, TX

Quality Analyst Specialist II

Provide QA support for the Title Insurance pricing group to validate the monthly rollout of state pricing engines using the Oracle Policy Modeling tool.

Collaborate with the business group to create test requirements that include technical requirements and business rules.

Develop test cases to cover business rules and policy state requirements.

Created and executed automated regression test scripts to validate that existing state rulebases.

Documented and tracked defects in TFS to their completion.

Collaborate with other project teams to validate OPM integration with downstream Stewart applications.

Assist BA and Developers with mapping OPA attributes to existing systems.

Jan 2012- Aug. 2012

Constellation Energy (Contract), Houston, TX

Quality Analyst /Support Specialist

Provided QA support for the Mass Market retail energy group to facilitate the merging of legacy MxEnergy applications to the Constellation platform.

Assisted with deployment schedule of Service Desk tickets, by providing test estimates, adhering to estimated test timelines and acquiring user sign-off of assigned tickets.

Created test cases based on requirement and process flow documentation.

Performed integration testing of Siebel Energy, Sterling Integrator, Tibco and Lodestar to complete Service Desk requests identified by the business community.

Worked cooperatively with development and business users to develop complete solutions to ensure product quality.

Sept 2011– Dec 2011

GDF Suez NA (Contract), Houston, TX

Senior Quality Assurance Analyst

Provided QA support for the rollout of the Think Energy website (.NET) which supported the multichannel management of telesales, and direct customers to sign up for retail energy service.

Developed test strategy and test cases for component builds released to the test environment.

Performed functional testing of Pricing Web service component builds using Soap UI.

Performed integration and data validation testing using SQL Developer for SCI Pricing and CAP.

Mapped test cases to requirements and process flow documentation in Spira to ensure test coverage.

Worked collaboratively with team members to perform end to end testing of various workflows to validate Pricing results.

Managed User Acceptance Testing for Small Customer Initiative Pricing for GDF Suez NA.

Documented defect issues and enhancement requests in Spira and PMO office for business users during UAT cycle.

April 2010 – August 2011

RealEC Technology, Houston, TX

Quality Assurance Analyst II

Provided QA support for data warehouse, web and client integration projects for a mortgage software company.

Performed system testing of RealEC (.NET), Data Exchange (.NET and XML), database and custom client configurations to determine that the data entered on RealEC website is transmitted correctly and translated into the correct client XML format.

Developed test approach and test case documentation for data warehouse and web updates for custom client integration projects.

Configured test accounts and test environment to simulate client configurations for end to end testing.

Developed configuration SQL scripts for build verification in the Stage and Production environments.

Reviewed functional and technical specifications for testability.

Mapped test cases to requirements in Quality Center to ensure test coverage.

Facilitated test case review meetings for assigned areas with project team.

Represented QA team in project status and planning meetings for assigned areas.

Distributed defect metric and QA status updates for assigned projects.

Jan. 2010 – April 2010

Shell Energy North America (Contract), Houston, TX

Business Analyst

Assisted a cross-departmental project team in data validation and reconciliation of Natural Gas and Crude products for a large trade monitoring and surveillance compliance project focused on Energy trading markets in North America.

Constructed large test data sets for data analysis and reconciliation of data issues.

Performed data validation of batch process to verify that trades were processed correctly.

Developed user acceptance test cases to validate ETL and data-handling processes.

Utilized Endur 9 (client server) and Spotfire Information Links to validate crude oil, ngl and natural gas commodities.

Nov. 2008- July 2009

M.D. Anderson Hospital (Avanade), Houston, TX

Business/ Quality Assurance Analyst Consultant:

Provided BA support for an EMR system for a major cancer research and treatment center on the Order Entry module.

Elicited and gathered requirements during meetings with PSCs, Nursing and Business Center staff.

Documented past and future process workflows for assigned areas using Microsoft Visio.

Translated iRise simulations created by the SMEs into high and low level requirements for RTC, Audit Trail, Scheduling and Center Worklist.

Developed use cases and user interface specification documents during the Planning Phase of the project.

Performed data mapping of all assigned areas for Order Entry.

Documented change requests and issues for the Lab Order Entry project in TFS during user acceptance testing.

Provided deployment support to the users by training the users on the production rollout of iMedConsents and Order Sets.

Documented deployment issues and change requests from the users in TFS, to be reviewed by the Change Request Board.

Assisted in the development of the QA framework for Avanade resources to be utilized for medium and large projects.

May 2007-Sept 2008

JP Morgan Chase, Houston, TX

Quality Assurance Associate:

Provided BA and QA support for Front and Middle Office users on Open Link Endur.

Developed test cases for all assigned bug fixes and enhancements.

Created regression test scripts checklist for DAC and Sierra downstream feeds to be utilized to determine which tasks and workflows to be verified based on the scripts or queries being modified.

Reported and tracked all issues/defects associated with the monthly production fix releases in HP Quality Center and JIRA.

Assisted UAT effort by interviewing users and documenting business test cases for User Acceptance Testing.

Documented test requirements and linked them to test cases to confirm all requirements were covered by QA testing.

Gathered and documented requirements for emergency fixes in the production environment by interviewing business sponsors and developers.

Performed root cause analysis on issues encountered on the EOD batches for Softs, Base and Energy commodity builds.

Responsibilities included managing the test environment and scheduling software deployments with development team.

September 2006- May 2007

GC Services, LP Houston, TX

Senior QA Analyst:

Provided validation services for software created to support account representatives assigned to collection accounts for Department of Education.

Performed functional, system and regression testing on a legacy UNIX application using a PeopleSoft interface.

Verified the data integrity of contact lead data imported into the data warehouse via the Sagent UC4 ETL process.

February 2001- September 2006

UCC Direct Services, Inc. Houston, Texas

Senior Quality Analyst/ Verification Lead:

Provided software quality assurance support to public retrieval information service for commercial lenders.

Provided QA estimates based on project scope and functional requirements

Developed test plans and test cases for internal and third party vendor projects.

Performed system testing of iLien (web app written in .NET and ASP) which interfaced with AccuOrder (JAVA), Phoenix (.NET) and legacy billing system.

Created queries in Toad to verify imported data in Oracle database.

Utilized XMLPad to create/modify XML files for test data creation and verify XML files.

Participated in the creation of offshore QA process that was implemented by UDS for QA offshore projects.

Managed offshore resources in Pune, India for software projects that have been outsourced due to resource constraints.

August 2000- February 2001

Landata Systems, Inc. Houston, Texas

Senior Quality Assurance Analyst:

Provided software quality assurance support to a title insurance software company.

Determined the testability of requirements by reviewing functional requirement and use case documentation.

Created a smoke test for the build team to validate the build prior to releasing to the QA team.

Created test plan, test cases and test summary documentation for Policy Register.

Performed system and regression testing of Policy Register.

Created traceability matrices to ensure requirements based test coverage.

Provided QA representation for the test team in functional specification and design review meetings.

Documented and tracked defects for assigned projects in Test Track Pro.

Trained end-users on the final version of Policy Register.

March 1998 – August 2000

Bind View Development, Houston, Texas

Senior QA Engineer:

Provided software quality assurance support to for a network management software company.

Managed test network domain for verification of BV- Monitor, Bv-Exchange and NOS Admin for NetWare, which consisted of Microsoft and Novell products.

Developed master test plan and test cases to support the testing cycle of each product.

Performed functional and system testing of products prior to release.

Developed a battery of automated regression test scripts that performed GUI, load testing and stress testing on NOS Admin for NT using Segue Silk.

Documented and tracked defects for assigned projects in Test Track Pro for QA.

Managed and documented issues generated during user acceptance testing by UAT group.

Created queries in SQL Enterprise to verify Bv-Monitor data.

Education:

B.B.A, Management Information Systems, Prairie View A & M University, August 1996

Certified Business Analyst Certificate, Duke University November 2013

Technical Skills:

Microsoft Project, SharePoint (Site Owner, Designer, Administrator), Office 365, Visual Studios, Microsoft Test Manager, Microsoft Outlook, All Windows OS, HP Application Lifecycle Management (ALM), HP Quality Center (QC), SQL Server, Microsoft SQL Management Studios, Team Foundation Server (TFS), Microsoft Visio, Microsoft OneNote, Appian, .Net,,SOAP UI, API, Google Chrome Developer Console, Salesforce CRM, SAP, Siebel Energy Lodestar Oracle Utilities, Openlink Endur, PeopleSoft, Jira, Oracle Policy Automation

References: Available upon Request

Contact this candidate