Project Manager
Resume:
P R O F E S S I O N A L P R O F I L E
• Proactive, results-oriented Analyst with 10 years of progressive experience and expertise in planning and leadership within Banking and E-Commerce organizations. Strong, strategic, and tactical planner with polished communications skills at an executive level.
• Accomplished Analyst and Project Manager that aids executive/client discussions with a business needs and business values 1st approach.
• Broad understanding of enterprise software, IT operations, and Business needs within organizations with a keen ability to translate user, technical, and business requirements into manageable chunks for broad audiences.
• Excellent cross-functional collaborator and communicator. Easily interfaces with executive leadership, internal company staff, management, business partners, and others.
• Versatile, innovative, and loyal professional able to see the “big picture” while staying on top of all the details. Selected to lead several task forces to help optimize internal business operations and organizational structure. B U S I N E S S A C U M E N & C O N S U L T A T I V E S T R E N G T H S
OPERATIONAL EXCELLENCE
• Consistently called upon to review and make recommendations regarding internal policies, processes, tools, and organizational structure to maximize team effectiveness.
PLANNING, DIRECTING TEAM OPERATIONS, TEAM LEADER
• Chosen to lead teams and create effective strategic plans and SOWs for proper planning and goal setting in order to always meet deadlines.
• Worked in close partnership with upper management to maintain high standards and implement new ideas for the betterment of the overall teams as well as to stay on track of corporate goals.
CULTIVATING POSITIVE CROSS-FUNCTIONAL TEAM RELATIONSHIPS
• Ensuring Business/Technical Team’s needs are well understood, met, and socialized throughout the organization.
• Developing SOWs and Documents of Understanding that are clear, concise, and utilized to set team expectations and govern/prioritize the actions of everyone that can impact end results to the project.
T E C H N O L O G I E S / P R O C E S S E S
• MS: Excel, Word, PowerPoint, Project, Visio, SQL/Access, Outlook, SharePoint
• Methodologies: Agile, Waterfall, and Hybrids
• Elicitation: Brainstorming, JAD, Interviews, Focus Groups, Prototyping, etc.
• Rational: CLM, Quality, Change, & Requirements Management, JRS
• Management: Jira, TFS Visual
• Quality Center, DOORS, WebSphere, Web Analytics
• TCS BaNCS Environments for System Integration Testing and Manual Testing
• Role Based Matrix, Actor Tables, Glossary, Context Diagram, ERD Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Kanban Boards, Decision Tables, Empathy Maps, Process Maps, Use Cases, and Activity Diagrams
• Created the CAPS Methodology.
S O F T S K I L L S
Team Management
Off-Shore/On-Shore Team
Building
Strategic Planning
Team Deliverables
Conflict Resolution
Needs Assessment
Organizational Effectiveness
H A R D S K I L L S
Scheduling Milestones
Performance Optimization
Risk Management
Support & Development
Detailed Documentation
M&E for Resource Utilization
add3uj@r.postjobfree.com
Salt Lake City, UT
Linkedin.com/in/
Super-Mario
MARIO GARCIA
Project Manager & Business/Quality Analyst
P R O F E S S I O N A L E X P E R I E N C E
AUTHOR
Book Writing - South Jordan, UT / Feb 2019 - Present After Avetta bought Browz (my previous employer), I decided to take a break from IT to finish writing my book. I am a budding author and have an approximate release date of September. Now that the editing process is almost complete, I am ready to join the next project and exercise my managerial skills where they may be of service. SR. BA/QA & PROJECT MANAGER
Browz LLC (Now Acquired by Avetta) - Draper, UT / Nov 2017 – Feb 2019 This was an employment opportunity for testing out Browz’s Home-Grown, vendor management system on a .NET framework. I took on a Project Management Role for several high stakes projects to renew legacy systems and implement new, core systems for employee facing and client facing software. This is not exactly a domain that people are familiar with and can easily be misunderstood as Ecommerce. Browz had over 250 clients that ranged from Boeing, CSX, Disney, Norfolk Southern, Rio Tinto, Caterpillar, and many more throughout the world as Browz was an international company providing solutions to their clients that the competition was jealous of. However, they were not the biggest fish in the sea and were acquired by Avetta on February 20th, 2019 – layoffs followed. LEAD BUSINESS/QUALITY ANALYST
Zions Bancorporation - Salt Lake City, UT / Nov 2015 – May 2017 The project in effect at Zions Bancorporation is actually the largest undertaking they have worked on and probably the most visible in the industry, as the eight affiliates watch and wait for the outcome of the adoption of TCS BaNCS. Through this Agile/Waterfall Hybrid approach, they have been quite successful in their first US-based, core banking implementation for TCS. BaNCS is a customizable software distributed internationally with a product-based approach. Ultimately the relationship based approach of a community bank with sophisticated products and services of a national bank; all the while, meeting the needs of the affiliate banks to continue their collegial and collaborative relationships, will be the most harmonious and fruitful milestone in the history of Zions Bancorporation. BUSINESS SYSTEMS ANALYST
Toys “R” Us - Wayne, NJ / Jan 2015 - Nov 2015
The Toys ‘R’ Us project was to migrate from the eBay platform to Oracle ATG. My role onsite was to act as a liaison between Skava, a mobile commerce company, and Toys ‘R’ Us. Skava oversaw the mobile site and mobile application and I was their sole representative. I ensured that Skava’s web scraping abilities and techniques could comply with business needs before the BRDs were signed off. This allowed Skava to amply prepare their proprietary web crawling program to extrapolate what Skava needed to build the mobile platform from the ground up. BUSINESS SYSTEMS ANALYST
Rodale Publishing, New York, NY / Mar 2014 – Dec 2014 Rodale found themselves amid various versions of Drupal for their highly visible website, MensHealth.com. They realized that for the sake of consistency, ease of advertising, and the ability to market promotions as well as appease the stakeholders, relied on one major implementation… to consolidate all the versions of their sites into one consistent version of Drupal 6.
BUSINESS ANALYST
Northern Trust Company, Chicago, IL / Apr 2012 – Feb 2014 The project was to develop a Credit Risk Data Warehouse to enable regulatory and management reporting in accordance to BASEL II guidelines. The project involved identifying various exposures that contributes to credit risk. BUSINESS ANALYST
Charles Schwab & Co - Englewood, Co / Feb 2010 – Mar 2012 The project involved a customizable, prime brokerage platform (supporting hedge fund clients globally) with a full suite of reports and online queries. These queries included transaction management tools and financing products. MARIO GARCIA
Project Manager & Business/Quality Analyst
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